On August 21'26 I went to Henry's to have two photos from my phone printed to fit in a frame for a…read moregift. I brought two frames with me because I wasn't sure which would suit which photo. Katie D guided me through the upload and print process and then offered really helpful suggestions on which combinations of photo and frame were most appealing. Her patience and professional eye were really appreciated and helped me to make a pleasing choice more quickly. Also, I'm sorry that I don't know his name but thank you to Katie's male colleague whose comments on the photo background were spot on. It's so rare for professionals to share their opinions anymore but it's so helpful and the people at Henry's always come through. Thank you, Maureen

My needs for this project were pretty simple. I needed a tripod mount for my phone to do some…read morevideos, and maybe start a vlog. But it had to have a shoe to mount a mic. Naturally, almost every online search pointed me towards listings on Amazon. NO. THANK. YOU. This pandemic had made me realize that - as much as I love the convenience of online shopping - there's something to be said about the experience of a brick and mortar store, and dealing with a store employee that offers great customer service. And, that's exactly what I got from this store. And, the price was exactly the same as Amazon. Shop local. Shop small business. One less dollar to Bezos and company.

On August 21'26 I went to Henry's to have two photos from my phone printed to fit in a frame for a…read moregift. I brought two frames with me because I wasn't sure which would suit which photo. Katie D guided me through the upload and print process and then offered really helpful suggestions on which combinations of photo and frame were most appealing. Her patience and professional eye were really appreciated and helped me to make a pleasing choice more quickly. Also, I'm sorry that I don't know his name but thank you to Katie's male colleague whose comments on the photo background were spot on. It's so rare for professionals to share their opinions anymore but it's so helpful and the people at Henry's always come through. Thank you, Maureen

Very knowledgable staff. I just bought a DSLR from a friend and I needed some tips about buying a…read morenew zoom and more Equipment for it. The lady was really patient with me and she guided me so I can make the right choices. She asked the right questions and she was really fast to understand what exactly I needed. I will certainly go back whenever I need a new piece of Equipment. I live in Gatineau but the trip deserves it as we don't have any place to compete with this.

Needed to print off several pictures for a client, they were able to do it quickly and on time…read more Thank you very much.

they do nit do passport photos dont waste your time!!! another yelp review said they do it and i…read morewas very disappointed

Bought a nice camera here before my trip to Algonquin park, nice camera for the price range and the…read morestaff were able to help with the lens selection.

My go-to place for rentals, they always have what I need and they offer a 20% student discount. I…read moretend to rent on the weekends cause you get more for your money, a weekend counts as a one day rate. The staff are really nice, really helpful and know their photography equipment. The booking process is easy over the phone or by e-mail. They have really good prices as well. My only gripe is that the deposit is more than I used to have when I was renting at Headshots in Toronto. They would only ever do a $500 hold on my card no matter what I was renting provided it wasn't a camera but the hold at vistek changes based on what you are renting no matter what. I guess it's just the I was used to a certain way of renting. I would recommend this place over Henry's because they have all the equipment in store and there is no shipping and waiting time, plus their staff really care.

Competative pricing. Not many places like it that I know of…read morein the West end for custom design shirts. Seems a family type business and they do their best. Communication here is not perfect but you have to be proactive here and keep calling or emailing. You can buy a T-shirt here and submit a logo for printing. Tshirts for your event can be done quickly. But, you must pay before they print. I had a lot of travel to and from here to get the small job done but, it got done! I would use them again. Located inside Hazeldean Mall close to T&T.

high quality printing, fast turnaround time, very friendly and understanding staff!!!read more

I recently purchased a printer/ scanner. I was unsure of…read morewhich model would meet me needs. Steeve, a sales associate spent time comparing features of various models. He provided the wifi upgrade I would need from my internet provider. An excellent shopping experience. Lynn C.

I like poking around Staples. They sell office supplies. This location is in the Fairlawn Plaza,…read moreacross the street from Carlingwood Mall. My most recent visit was for a new computer chair. They have floor models so I wanted to sit in a few to see which was most comfortable. I finally decided on one and advised one of the salespeople which one I wanted to purchase. He took a picture of the tag and said he will check to see if it's in stock. After a while he came back and said they had 3 in stock and so he will retrieve one for me. I saw him climb onto that machine that raises them up so they can access the storage areas near the ceiling. I was pleased to see he strapped himself in (I'm sure their health and safety department is also pleased). I saw him checking several different storage areas. Then I heard him ask another colleague for help. Finally he came back and said there is an error with their inventory system because it doesn't appear that they have any left. He listed some nearby stores that had them, but I wasn't convinced they actually had them and didn't want to make the trip. I'm sure he sensed that, because he offered to order it online for me and get it shipped to my house (free shipping). I can order it myself online at home, but I figured maybe if he did it he'd get some sort of commission, and he already put in so much effort to help me, so I was like ok, sure. He goes to the computer and tries to add the chair to the cart and the system freezes. He tries a few times without success. By that time I was at the store for much longer than I expected or wanted to be. I thanked him for his efforts and said it was ok, I'll just order it at home later. Lol. So 5 stars for the guy who helped me and A for effort for him, but 2 stars for a faulty inventory system and slow/frozen online ordering system. Incidentally, I also really dislike their website, as when you search for things it lists items that are sold out and you can't filter for only available items. I realize their website and systems are not store-specific but rather corporate. However, these issues affect customers' experiences and opinions of the business. I do like Staples in general and would rate them 3 stars overall, but the customer service at this location bumps it up to 4. I also like that there's a washroom at the back of the store. These days I get so much hand sanitizer build up on my hands that it's nice to use some good old fashioned soap and water sometimes. There's lots of free parking in the plaza.

I have purchased many used computers over the last 40 years from T.E. Elliot used to pay attention…read moreto the sales dept . I tried to look at some used machines today on line , but was informed by the sales rep (Gerardo) that they no longer sell used (refurbed) desktops to Canadians . Only to Americans . I guess I will have to shop there from now on... David J. Potter , in Ottawa March 27, 2022.

I would give this place ZERO stars if I could. Horrible service. I was lied to consistently…read more I don't usually give negative reviews, but I feel it's my duty to warn people about this place.

I went to this store to ship a huge and non-standard size package. They did a really good job in…read morepreparing and packaging. Very Friendly, Professional and polite staff. Thanks guys!