I already have my personal insurance with Nick Jones at State Farm, but I recently moved my…read morebusiness insurance over to Nick Jones as well. I worked with Luke. Not only did he save me money, but he took unbelievable care to make sure I understood my current coverage and my new coverage. He was vey patient and paid great attention to detail. I am very pleased, and it is a pleasure to work with Luke!

Do not under any circumstance go with State Farm. I have had to pay out of pocket over $25,000 to…read morerepair different damages to my home with SF not paying more than $500. I will never EVER use them again and will gladly tell anyone else not to go with them. They will find any loop hole to get out of helping out. Just sorry I did not switch earlier.A lack of call backs to fully explain why they were going to screw us leads to a very angry and now broke customer.

Ive been with Chris about a year or so now. I was shopping around for insurance and I decided to go…read morewith an independent insurance agent. Best decision I've made! Chris set me up with a quality policy and saved me a good amount of money then and now at renewal. Will recommend Chris to anyone!

I moved my bundled auto, renters and umbrella liability insurance policies over to R Hobbs…read moreInsurance Agency approximately three years ago when I got really fed up with my previous insurance agent who was a captive agent to a well known large national insurance company. When I moved my insurance policies over to R Hobbs I immediately saved approximately 30%. The savings was huge! Chris and Lynn at R Hobbs are wonderful people and easy to work with. Very professional!! The difference is their agency is a brokerage and they can shop around insurance policies across many insurance companies to try and get their clients not only the best insurance coverage but also a better price than the captive agents. I should have moved my insurance to R Hobbs long before I did and I would have saved even more. I highly recommend R Hobbs Insurance.

I would like to recognize the great customer service that I always receive for several years now…read morefrom an employee named Jasmine. She is always extremely helpful and goes above and beyond her line of duty to help and assist in any way she can. She is always very professional and easy going. Therefore, I go out of my way to compliment her great customer service. Keep up the good work! Sincerely, Jose Cato Cortez

I just want to say that my experience at Bill Dillard State Farm was great. Jazmin was fantastic at…read moreexplaining business insurance to me. I would recommend his agency to anyone.

I've been a Skyline customer the whole 14 years I've been in Chicago, and a lifelong Erie customer…read morebefore that. They never fail to provide fantastic service with reasonable rates. Jayne is by far the best part of Skyline insurance. Sure, the rates are nice, but she is incredibly knowledgeable, super helpful, and one of the friendliest people I've ever spoken with over the phone. We need more Jaynes in the world. Be like Jayne.

Ron has been such a great agent to work with! He is always ready and prompt to helping. I trust him…read moreto help me with anything that's related to my insurance needs.

This office responsiveness to emails is sorely lacking. The gentleman working the day we called was…read morealmost combative when you ask to speak to the manager or agent in charge of your claim. We used to think so highly of State Farm and dismissed the news reports that they were hard to work with. But now after waiting a year to try and get our roof replaced, we are still in the same situation as we were a year ago with more issues. This office will not help you when you need it most because you can't actually talk to anyone except the office number which is manned by a person who just wants you to hang up angry. In my former work in customer service, I could never talk to a customer that way. I am still left going to bed every night thinking about keeping my children safe and how State Farm and this office have done nothing but delay this claim and make the same argument that a replacement isn't warranted. We now have to worry about leaking as the repairs made aren't holding up because they insist they only need to repair. This office will only work to get you as a new customer but will not advocate for you when you need help. Shop around and you'll be better service when you really need it

I have been a customer of State Farm for over 25 years and a customer of John Kim's agency for at…read moreleast 10 years. The level of service provided over that time start out great but has rapidly deteriorated over the last couple of years into what we have today and is a symptom of both corporate policy and local agent apathy towards anyone that doesn't represent new policies or business. It would be easy to say that I'm a disgruntled customer or that I have a vendetta against State Farm. Vendetta's are for evil villains in movies and unhappy customers are a dollar a dozen. I fully admit that this review is driven by recent events related to trying to get a claim properly investigated. The reality of the matter is that once you are a customer of State Farm, you are kind of stuck there and you have to hope that any claim doesn't get sucked into the black hole of corporate hell that allows them to pass off claims, escape accountability, and let's them continue collecting premiums while they try to get you to quit them by waiting you out or forcing you to look elsewhere. I don't have to list the numerous articles that talk about how State Farm coverage isn't what it used to be and homeowners are waiting a year or more like myself to get valid claims taken seriously. But again, this isn't about State Farm itself. This office isn't going to take your claims seriously and when you call to talk to someone, they say they will take a message. When you ask to speak to John Kim himself, you're rudely told that they don't give out personal or business numbers. I admit I was mad when I asked for it but I was not expecting to be so rudely rebuffed when asking to speak to anyone who would know what is going on. It's a shame that this office can no longer provide a "Like a friendly neighbor, State Farm is there" vibe. Before this phone call, I emailed asking for a call back but as of 36 hours plus later, I still haven't received a phone call or email back. This was after emailing two previous times over the last six months that I receive regular updates. So here I am with my roof still not fixed and the repairs blowing in the wind. If you're expecting responsiveness, a friendly voice when you're upset, or quality service....You really should look elsewhere because that's something they simply won't be able to do. When you're in trouble, you will not be able to get the quality or service you need to put your mind at ease. Do you want someone who can't come to the phone or an office who won't let you talk to an agent when your in trouble? I will inevitably be commented on by the agency for lying but I will produce emails and a detailed statement to anyone who asks.

I recommend this place. The team is very knowledgeable there. They helped me with getting a great…read morequote. It's nice to have an honest and helpful insurance company that I can trust in my neighborhood.

My wife & I worked with Mike & his team when we lived in Chicago with both Auto & Renters Insurance…read morepolicies. The rates we were provided in the three years with Mike were great compared to competitors and the communication was very timely. Mike's staff (we worked with Alex and then Joe) reached out regularly to provide updates and were quick to respond to any questions we had. We recently left the Chicago area and Mike and his team were very accommodating with sending over information. Joe even worked with our new State Farm agent to ensure everything was transferred over properly for our new state. We have only had a good experience with this group & would recommend them to anybody in the Chicago area.

I've lived in Edgewater for 40 years, and Karen Ayers is widely respected here--not just for her…read morebusiness, but for how she supports our community's diversity. I have been a client of hers for 25 years, and she is truly the best in the business. We started with a basic renter's policy and, as life progressed, Karen handled everything from our auto insurance to our homeowners and landlord liability once we purchased our apartment building. As a landlord, I require my tenants to carry renters' insurance; it is so affordable for the safety it provides. While I don't mandate that they use Karen, I've never had a tenant decline her services when I suggest her office. For many, it's their first time dealing with insurance, which can be overwhelming. Karen provides me with professional "getting started" packets for prospective tenants, and the feedback I receive is that the info is very helpful during the stress of moving. She makes the process easy to understand as they begin their journey toward financial safety. On the rare occasion we've had to file a claim, Karen's office provides true "white glove" treatment, taking the stress out of the situation and handling every detail with care. Whether you are a first-time renter or a long-time property owner, you won't find better service across the Chicago north neighborhoods. I also want to give a huge shout-out to her AMAZING staff. They are the reason this is a worry-free business. Their communication is incredibly proactive; I never have to follow up because they are always the ones reaching out to me first. It is their dedication and attention to detail that truly sets this agency apart. On a personal note, Karen and her team are just so very kind. In stressful situations, such as when you need to file a claim, kindness combined with top-level communication is the best thing a person could ask for. Thank you, Karen, for your dedication and for your wonderful staff.

I appreciated being able to speak to someone when I call! They are friendly, helpful, and…read moreknowledgeable and recently put me at ease after a car accident. Highly recommended.

i would highly recommend winmore! edwin and his team are true leaders in the industry. their…read moreknowledge is second to none, and they are consistently putting their customers needs first. couldnt ask for anything more from an insurance company--- winmore is the real deal!