Very impressed with this shop! They took care of my car quickly and didn't overcharge me. The…read morecustomer service was outstanding, and I felt like they genuinely cared. Definitely my go-to repair shop now!

I schedule my two vehicle for inspection on Tuesday and Wednesday. Was in and out within a couple…read morehours and prices was good. Great guys , honest pricey and great service. Ken Kramer

Did a good job, timely and didn't try to sell me other stuff. He seems like a honest guy. He was…read morehighly recommended by others in community. Price seemed fair. I used to go to a big name company that seemed pretty expensive and I won't mention the name because I don't want to slander anyone if I'm wrong but went there fir many years, hot car inspected there for years and this past Fall a piece of my car fell down from underneath, an arm I think it's called, it and other areas on frame were rusted, I think they would have seen that if car was up for inspections over the years? If I'm wrong I'm sorry but thank Jesus it fell down as I was pulling out in front of my house instead of elsewhere especially on a hill. That could have been very dangerous. I'm never going back to the old place again.

Very outrageous in pricing. I feel like he was taking advantage of me , especially being a woman…read more But little did he know that I am very intelligent and up to date with pricing and scams. Do not recommend at all

So where do I start? They slapped an inspection sticker on my car without fully inspecting it. My…read morebattery was leaking and it was obvious to anyone who is a mechanic. They knew this prior to inspecting it and they still didn't do it. The day after the 'inspection' my battery stopped working and it needed towed. I called the store and they said it wasn't their problem. Horrible service! Progressive warned me not to go there but unfortunately, I did. The manager (I believe his name is Rob) even told me they can't keep staff- everyone is either quitting or calling off. That definitely makes sense as to why they don't have their act together. I will NEVER go to Pep Boys again and I will make sure to spread the word.

I appreciate the stripped down, back to basic approach these type of locations take. It makes it…read moreeasier to just walk in get a simple task done for your car and be on your way...within reason that is. Before I get to the service here, let me speak of the amenities of the waiting area. This is where they blow the competition away. Nice, comfortable arm chairs to sit in, flat screen hanging on the wall to watch, and one of those Keurig machines if coffee is your thing. Of course there is a vending machine for your soda/bottled water needs. Here is where they differ from the competitors. Say you don't want to purchase a bottle of water from the machine and you have your own canister with you. Guess what, they have one of those nifty filtering water fountains that just happens to have the fill station for your canister. Water not your thing, then how about you sit at their recharging bar. Bring your laptop, tablet, cell phone in with you and sit at their chrome topped area and plug it in. USB enabled as well as traditional outlets. Now, let me dive into the service. Before just showing up I was diligent and made my appointment beforehand via their website. I showed up before my appointment at this establishment and still had to wait past the time I was scheduled for service on my car. Before I go into my rant let me just say this place is right next to a similar establishment. I came here because I didn't want to spend a ton of money on something simple and I know doesn't cost much. Well that was a fluke, even with the coupon I printed out online it came to twice as much I am use to paying. To finish up and get to the point here. I could have gone to the next door establishment, paid the same price I was charged here and gotten out within fifteen minutes. It literally took over an hour to do a simple oil change and there was no one there for an oil change at the time, just me.

I had been a loyal customer for 11 years. Until recently, they provided consistently…read moreabove-and-beyond excellent service and always gave fair and honest accessments for all my car repairs needed on a mini cooper and mini countryman. When the countryman died of engine failure at over 110k miles, in June I purchased another older mini cooper. This is when our relationship changed. It was burning oil at an alarming rate, smoke was coming out of the exhaust, almost always after idling for a lengthy time and sometimes upon starting the car. I had it accessed by Murrysville Auto and a part replaced with the stipulation being that might and might not resolve the issue pointing to possible engine issues. Fair enough. I was glad to have honest information to make the decision. When it still exhibited smoke from the exhaust, I immediately made another appointment to have it reaccessed. This time, instead of Cody (owner) who always had relayed the information to me in the past, his mother, Jerrie (President) gave me info stating no further repairs were needed or recommended, that it was burning oil and the solution offered was for me to simply check the oil EVERY DAY. At this point, I questioned outloud to Jerrie in person if they were trying to tell me they didn't want my business any longer. She assured me that was not the case. We then talked and, with Cody in the conversation, as well, a rebuilt engine was found with a cost of installation being 15k. I agreed, thinking a total engine replacement would fix the issues. Before I could pay, I needed to transfer funds for next business day. In the meantime, a new light came on -- the engine reduced power light. This was a new symptom and my research showed it might mean more than an engine alone. I could not, with this new info, afford to pay 15k and not have a total solution so canceled the order for the engine. Now, Murrysville Auto lets me know the seller of the engine was charging a restock fee of 1600. This restock fee was not divulged to me on my paperwork which is unlawful and non-binding in PA. To just be done with the transaction and move on, I agreed to pay 1600. But then, Cody tells me it is actually more than 1600. I stand by the 1600 relayed to me and pay that. Soooo, bottom line I stand by my intuition that Murrysville Auto wanted to sever business relations with me, though I had been a long-time loyal customer and always paid my repairs in full, on the spot, with no questions on pricing or suggested repairs until this car purchased in June, less than 3 months and less than 1500 miles ago. By having Jerrie and not Cody give me the latest non-repair advice of simply checking oil EVERY.SINGLE.DAY which is ludicrous to charging and not divulging a restock fee (first, I would never back out of a contract except I had new vital info), it seems obvious that I will not be continuing my service with them for this car or any other. I have no idea what changed to come to their final ways of doing business, but it is what it is. They are not the same trusted business that I came to trust and rely on all these years.

I started out with my dog in the car to go hiking when one tire showed extremely low pressure…read more Robin told me to bring my car right over. in a matter of minutes, the problem was diagnosed , the spare was on and a new tire ordered. and my dog never left the car! a few hours later, tire was delivered and I was taken care of immediately. I found the charges to be extremely reasonable.The team at MAC is professional and always dependable.

I was traveling and my oil service light came on. I called Luzader at 8 AM SUNDAY MORNING and they…read morefit me in right then which was a delight and relief for me before heading 5 hours home!! It was clean and neat and kind. Praise to them for their understanding and accommodating a traveler!

We've been going to Luzader's for 17 years. Why? Excellent service that you can trust. Harry…read moreLuzader will honestly evaluate your car and only repair what has to be repaired. Several times, he could have done work on our cars that was unnecessary because we used him to get second opinions for the Honda dealership. Never has he taken advantage of that, and has always given us his honest appraisal of the situation. We will continue to take our vehicles there for s long s Harry remains in business.