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Rutledge Auto Service & Collision

5.0 (3 reviews)

Services - Rutledge Auto Service & Collision

Bumper repair

Auto frame testing

Rear-end damage

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10 years ago

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9 years ago

One of the most honest shops around .. great work great staff .. great prices. ... work done in timely manner

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10 years ago

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County Line Collision Center

County Line Collision Center

3.5
(11 reviews)

This place was FANTASTIC!! Bill was GREAT to work with. They repaired my car with such a quick…read moreturnaround and kept me informed. They cleaned the inside and outside of my car, which was such a nice surprise. I highly recommend them if you need body work. Fantastic Service. Thank you County Line!!!

Since this time, my mudflaps are coming off. I found screws from the car and the driveway. The…read moregasket around the window is coming off the sheet metal screw wasn't put in that the rubber gasket fastened to There's a wind deflector that goes on the inside jam of the door that all the wires go through that was never put back on and the corner trim on the inside where the passenger's front door meets the automatic sliding doors and the trim is missing there And the trim on the exterior that runs down the frame between passenger seating upfront and second row that plastic trim that is black blew off because they removed it for the body work but put it back on without replacing the tape so the double face tape was no longer sticky. It was just talk into place and going through a drive-through car wash. It blew it off. Find out from the Honda dealership that the issue with the rear camera and the reason why the license plate appears sideways and that the whole image shows like a big shadow is it needed to be recalibrated after being removed and put back on when they did the bodywork and it was never recalibrated

#1 Cochran Monroeville Collision Center

#1 Cochran Monroeville Collision Center

2.1
(24 reviews)

I have had my vehicle in their body shop on three different occasions. All three were accidents…read morethat weren't my fault. After one of the several day stints in the body shop, they called me and told me the vehicle was finished and ready for pick up. I live nearby so I hurried to pick it up because I needed to pick up my grandchildren from daycare. I asked both the service guy and receptionist exactly when I would be getting it, informing them that I needed to pick up my grandchildren. I was told it would be out front in a few minutes. I waited and waited and waited and kept asking where the vehicle was. At one point, the front desk person told me they were washing it. I asked why did you call me and say that it was ready for pick up when it wasn't? No answer. I explained AGAIN that I had to pick up my grandchildren from daycare. They kept saying just a few minutes. In all, I waited over an hour for my vehicle that was "ready to pick up." Finally, if I hadn't left at that point, I wouldn't have been able to pick up my grandchildren at their release time. So I was forced to leave without my vehicle and had to return the next day to pick up my car. My complaint is do NOT tell your customer your vehicle is ready for pick up when IT IS NOT! Call when it's actually done. It was very irritating, and in my estimation, poor customer service. On a positive note, the body work was well done.

Easily, the worst consumer service we've ever experience. This place sucks so much, my friends and…read moreI will never deal with Cochran again. Add a month to any timeline they give you, unless you call everyday, they forget to give a flying shit.

Pep Boys

Pep Boys

3.4
(19 reviews)

So where do I start? They slapped an inspection sticker on my car without fully inspecting it. My…read morebattery was leaking and it was obvious to anyone who is a mechanic. They knew this prior to inspecting it and they still didn't do it. The day after the 'inspection' my battery stopped working and it needed towed. I called the store and they said it wasn't their problem. Horrible service! Progressive warned me not to go there but unfortunately, I did. The manager (I believe his name is Rob) even told me they can't keep staff- everyone is either quitting or calling off. That definitely makes sense as to why they don't have their act together. I will NEVER go to Pep Boys again and I will make sure to spread the word.

I appreciate the stripped down, back to basic approach these type of locations take. It makes it…read moreeasier to just walk in get a simple task done for your car and be on your way...within reason that is. Before I get to the service here, let me speak of the amenities of the waiting area. This is where they blow the competition away. Nice, comfortable arm chairs to sit in, flat screen hanging on the wall to watch, and one of those Keurig machines if coffee is your thing. Of course there is a vending machine for your soda/bottled water needs. Here is where they differ from the competitors. Say you don't want to purchase a bottle of water from the machine and you have your own canister with you. Guess what, they have one of those nifty filtering water fountains that just happens to have the fill station for your canister. Water not your thing, then how about you sit at their recharging bar. Bring your laptop, tablet, cell phone in with you and sit at their chrome topped area and plug it in. USB enabled as well as traditional outlets. Now, let me dive into the service. Before just showing up I was diligent and made my appointment beforehand via their website. I showed up before my appointment at this establishment and still had to wait past the time I was scheduled for service on my car. Before I go into my rant let me just say this place is right next to a similar establishment. I came here because I didn't want to spend a ton of money on something simple and I know doesn't cost much. Well that was a fluke, even with the coupon I printed out online it came to twice as much I am use to paying. To finish up and get to the point here. I could have gone to the next door establishment, paid the same price I was charged here and gotten out within fifteen minutes. It literally took over an hour to do a simple oil change and there was no one there for an oil change at the time, just me.

Rutledge Auto Service & Collision - tires - Updated July 2026

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