Haven't been here in a while. The new crew here is fantastic. Ryan is very down to earth and…read morerealistic, definitely not a bullshitter. He truly tries to help as much as he can, but he's also bound by the corporate entity. I am comfortable bringing my vehicle here and not having to worry about getting told an exaggerated story about the vehicle. Ryan has this place operating more like a small-town family shop than a nationwide franchise. I'll be back

Great service and very welcoming. Got my car inspected. Took about 40 minutes with an appointmentread more

Never used them went with another company but they are very good reliable quick to answer a…read morequestion show the problem then do the job

Tom's auto service is outstanding, I have had 4 trips to…read moreTom's with 3 different vehicles and was treated most excellent One trip my father in law car had a check engine light came. We called and they got us in right away and ran the codes and reset them Mark the mechanic told us what the problem was and we needed to get it checked out further back at the family service facility in Cumberland MD Mark did not charge for the service. Thanks Mark

Evan and team are excellent. I and several relatives and friends have used them for years. If…read morethey only new how many word of mouth referrals we've given. They've kept some of my cars going for years after I should have put them out of their misery. They are great at diagnosing issues. Give them the time they need and the symptoms, and they run the issue down. Their estimates are spot on. If you decide not to repair something they are fair and honest with their labor time.

We have been a customer for over 30 years. Would not go anywhere else. So honest and never a…read moresurprise to the pocketbook.

I use them for all my auto repairs. Great people very friendly and goes above and beyondread more

I brought my van in for repair and Eckas was great to work with. Debbie at the counter was honest…read moreand friendly and the owner even test drove my van after the mechanic was finished and thanked me for my business before I left. Very nice people to work with. I'm new to the area and am happy that I was able to find an honest and fair shop so quickly. They got me in at my scheduled time and had me done by lunch two times. I'm happy to have found my local shop. I recommend you take your care here .

The good is when they complete the work I have not had issue with the work performed…read more The not so good is this is the second time they have had a technician call off and they were behind more that two hours from the scheduled appointment time I had been given. They don't post their prices on the wall of certain jobs such as oil change, tire balancing, etc they verbally say what the cost will be. By law in Pennsylvania approval from the customer should give consent by signature, prior to the work being performed. They did not do that.

I have always had excellent, honest and friendly service at this location. They do not pressure…read moresale you but give you helpful information and advice.

Beware...DO NOT use the services of Auto Repair Doctors in New Kensington! Awful experience! Auto…read moreRepair Scam! After taking my car to the Auto Repair Doctors, my car was sprayed with nail polish and or some type of paint remover outside on the lot, after I was promised it would be stored inside. When I arrived, Jason, the owner mentioned someone had "sabotaged" his lot causing paint damage to the hood, front, side doors and rood of vehicle. Ironically, the business's cameras were facing in the opposite direction not towards any of the valuables/cars on the lot. After 2 months of waiting for the vehicle to be repaired, I finally had to take the vehicle back from he and his coworker wife, where I was not reimbursed a penny. THIS ENTIRE OPERATION IS A SCAM. Auto Repair Doctors tries to encourage needless repairs, used parts, shotty work and maintenance repair schemes all by which I have experienced first hand. Please take this as forewarning to never take your vehicle to the Auto Repair Doctors.

Beware...DO NOT use the services of Auto Repair Doctors in New Kensington! Awful experience!…read more My wife was in two separate car accidents with her 2016 Toyota Highlander, one in January 2018 and one in January 2017. Our insurance companies estimated the damages for both around $11,000.00. We went to Auto Repair Doctors, as my wife had trusted him with servicing her cars over the years. We provided the owner, Jason Malaspina, with the insurance check and he cashed it in March 2018. It was not until July 2018 (four months) until he finally took our car for repair and that was after numerous calls from my wife. Within a few days of receiving the car back, the front bumper started coming off again, so we sent it back to Jason. When my wife went to pick the car up this time, it was obvious that it still was not fixed because the bumper was not attached correctly. We decided to take the car to receive a second opinion and the manager asked us to provide a copy of the original estimate. After his initial "naked eye" review, he requested to keep the car for another couple of days so that he could take the front end apart to see if there was any underlying damage that could not be seen otherwise. Upon doing so, he could immediately tell that the car had been in another accident, so he pulled a CarFax and requested a copy of that estimate as well. After his detailed inspection, my wife and I met with him for a couple of hours, going line-by-line on each estimate. He showed us what was supposed to be done that was not and also hat was done that should not have been done. This includes but is not limited to... * Using after market parts instead of original factory parts as the insurance estimate clearly stated to use * Cutting parts to try and make them fit like puzzle pieces * Severe rusting on parts underneath the hood because they were not prepped properly * Painting of the car without taking off other parts first (side mirrors, door handles, etc.) Between both accidents we were advised that there was an estimated value of $2,000 in after market parts that were purchased. The insurance checks that were cashed were significantly higher to purchase the original factory parts as the estimate clearly instructed. To fix the car correctly would have taken about two weeks. We could not go through insurance again since they already paid once, so it would have cost us almost $15,000 out-of-pocket when you include the actual fixing of the car back to its correct condition as well as the costs of the rental car. After threatening to take Jason to court, he did offer to fix the car correctly and pay for our rental car at no cost to us. After consulting with an attorney on the matter, we wanted to give Jason the benefit of the doubt to try and make this right. Jason fixed the car to the best of our knowledge, although we will truly never know what is going on underneath the hood of the car until it is either too late or unless we pay to have it taken apart again. However, we have been trying to square away payment for the rental car since October. He has on multiple occasions advised that he paid the rental...when he in fact did not. Two of his checks to the rental car company have bounced. He ended up refusing to pay for our rental car while it was at the other shop ($467), and has also yet to pay the $847 for the rental during the time the vehicle was in his possession. In fact, we actually had to pay over $1,300 to the rental car company so they would not send us to collections. What Jason fails to realize is that we put our trust in him. If the car was fixed properly the first time, then we would have never even been in this position. If it was not for an expert second opinion, then we would have never even known the extent of the issues. My wife had trusted Jason with her vehicles for years, and to be treated this way is beyond disappointing and frustrating. My wife and I are not perfect, however we did the right things after both accidents. We reported them to our insurance companies and provided Jason with the estimate checks along with our car. We were absolutely taken advantage of and want to let others know of the risk associated with utilizing this company's services. Does this sound like something you want to experience? If not, DO NOT use the services of Auto Repair Doctors!

This tire place is so good. They fixed my grandma's cars tires. Real good. Please come here.read more

Terrible. Took my Honda there, charged me heavy for the repair, which I could live with , but I…read morecame right back with a recall for same exact problem. They claimed it might be a bad engine, and they don't do engines, come get it, keys are in it. Basically , I knew they just wanted to get rid of me. Took it to a good garage, they repaired and said engine is fine. Also Raley's claimed they changed the oil, but no indication whatsoever they did. They did not reset the gauge, no sticker and the oil is dirty. In was surprised as others told me they had decent service there. I will never go back, and I have several cars.