In my many years of seeing many dentists, Dr. Cantrucci made the most profound impact on the…read morequality of my smile in one visit. I was stunned. She is a common sense practitioner who treats the patient holistically. No upselling, no procedures that aren't truly required. Options were provided and explained. I felt cared for from my first visit to the CR group. I will not see anyone else for my dental care.

Fabulous experience under stressful circumstances! Ugh, broke my front tooth last night. We reached…read moreout and Rachel answered after hours to help set a quick appointment for today. Dr Reifer and the whole staff solved my jagged front tooth problem so professionally. It's less than 24 hours and you honestly cannot tell there was ever a crack. High recommendation.

Been going to this doctor for years. Highly recommended! I have no complaints and would and send…read moreeveryone him.

Earlier this year I received a crown and experienced significant pain and multiple rounds of…read moreanesthetic. Within days, I was experiencing significant discomfort. A second opinion from another provider confirmed that the crown had been placed incorrectly and would need to be completely redone. I was forced to pay out-of-pocket for corrective care, including a new crown and additional treatment. What made this experience even worse was the dentist's behavior during the procedure. While working on my teeth, he repeatedly changed the music mid-treatment, checked stock prices on his computer, and at one point was shopping for a new dental chair on eBay. This was all happening while I was in the chair receiving care. In addition, he performed all parts of the visit himself--including the X-rays, cleaning, and crown work--with no hygienist present. Not only is this a red flag in terms of practice standards, but it also led to a rushed, chaotic, and impersonal experience that clearly compromised the quality of care. When I reached out to request reimbursement for the failed dental work, I was met with a dismissive and hostile email. Rather than take any accountability, He refused to engage in a professional resolution and instead told me I should "take it up with the dental board." The level of care and professionalism I received was entirely unacceptable. I am now in the process of filing a formal complaint with the state dental board. I strongly urge others to think twice before seeking treatment at this office. Dental work requires trust, skill, and focus--none of which I received here.

I have been going to this dental office since I was 15 years old (over 15 years now), and I…read morehonestly cannot say enough good things about them! They have always taken the absolute best care of me. The office is always spotless and conveniently located right off the highway. Everyone there is wonderful - from the front desk staff to the hygienists and assistants to the doctors. They are ALL professional, kind, and genuinely care about their patients. Dr. Hoffman and Dr. Shuman are both outstanding, and I would highly recommend either of them without hesitation. Whether you need serious dental work or just a routine biannual cleaning, this is the place to go.

I agree with another reviewer. The quality has gone done with the change. Now that Dr. Shaw and…read moreSherrill has retired it's no longer the friendly and efficient place I had gone to for well over a decade. One of the visits the doctors were too busy to do the normal check after my teeth was clean. On another visit, I was advised to have a procedure upon my next visit which was less than 2 months away. It was not brought up. When I asked about in on the following visit, I was told I should have said something. As with another reviewer, I might as well find someone close to my home.

Have been coming here for years and can safely say I never want to change dentist…read more Dr.Katyal and his staff treat all patients with the highest level of care. From the moment you walk in to when you walk out it is a great experience. May sound corny but I actually look forward to my dental cleanings. TLDR: If you need a dentist I'd recommend coming here.

Dr. K and the Premier smiles team ALWAYS make sure I leave with a smile on my face. Dr. K is the…read moreconsummate professional. Perfection is his goal and he will not stop until his goal is achieved. Dr. K had some pretty big shoes to fill with the retirement of Dr. Jacobs, and believe me, he has filled them excellently! The staff are super friendly and very personable. They not only care about your dental hygiene, but they care about you are a person as well. Sometimes the conversations are so good that I don't want to leave.

I am one of those I don't like dentists at all. I've had dentist make me cry and upscale me stuff I…read moredidn't need. Dr loftus is nothing like that. His motto is he works for you. You don't want to get it done ok. But if you delay it's on you and not him. He is very personable and down to earth. I've been going to him for almost 6 years now. His office staff the receptionist and the dental hygienist are amazing and so sweet My hubby, son and brother all go to him as wel as a few colleagues of mine. Highly recommend

OH NO! My gut was telling me to walk out during the consultation phase of my first (and last) appt…read morewith Dr. Loftus. Seriously, I had the urge to get up and leave, which is a first, but I didn't want to be rude so I stayed. He is nice and friendly, but he was not listening to me!!! I was trying to tell him my basic teeth concerns/issues/dental history but then he started correcting me. Lol ok. Kept cutting me off, talking AT me, asking questions but not waiting for my answer. I found him to be incredibly abrasive and I wish we could have slowed down and established basics before getting to all the chit chat and joke cracking. The purpose of my visit, my most pressing issue, was to address a few minor chips on my front teeth. I expected he'd examine the chips and my bite/alignment, then set me up for a "composite bonding" which is a common procedure. (I would have had this simple and straightforward treatment done by my previous dentist but unfortunately I moved and am new to the DFW area and looking for care!) Dr Loftus let me know the reason for the chipping is the way my teeth grind, or line up when I'm unconscious of it. Totally makes sense, that sounds right. But let's get to the solution, please can we talk about fixing the chips now? No. He said I'll need braces because otherwise "it will keep happening" even after filling in the chips. Is it possible I might chip my teeth in these same spots again in the future, due to the underlying cause of the chips in the first place? Sure. That's possible, but a reasonable dentist would just fix the chips as requested instead of referring me for orthodontial work! I pumped the breaks and said that's way too drastic, I'm not getting braces, I've already had them as a teenager, and I'll cross that bridge IF and when I get there. (No to be honest I am never getting braces again haha I have nice straight teeth. A night guard is one thing but getting braces due to a chipped front tooth? Whaaaaat?!) Loftus backed off the braces idea and we got back on the same page and I made it clear I wanted to just do the composite filling. He agreed to it! Next thing you know I'm getting walked up to the receptionist and she scheduled my appt 6 months out for a cleaning. Wait. What? Aren't we going to schedule the composite bonding? Which is why I came? I was confused, so a couple days later I reached out to their office via email "please let me know when you can fit me in for the follow up, I was scheduled for a cleaning but not for the composite bonding and I'd like to do that at Dr Loftus' soonest availablity" NEVER HEARD BACK. Wowwww I definitely fell through the cracks as far as follow up care goes. Just frustrating. I went in for a specific need and he failed to address it. I'll have to take my business elsewhere and get the composite bonding done by another dentist who is more attentive and wants the business. That's fine. Finally... and this is important... You'll be startled by the rude attitude from the receptionist. Both over the phone and when I met her in real life, her negativity was palpable. Her deep insecurity is masked by a cold, condescending, rigid exterior. (I'm referring to the young lady with dark blonde hair. She runs the front desk at the time of this review at least) Work on your soft skills! You will turn people away when you use such a condescending tone.

I've been a patient here for a few years and have always had great care. Scheduling for routine or…read morenon routine visits is a breeze and the staff are personable and professional. They've always taken great care of my teeth and give me great tips on how to keep my teeth and gums healthy. The location is super convenient, parking is easy, and the office has good vibes. My most recent cleaning I was in and out in 45 minutes.

When it's open, the care seems pretty good. I usually go here to have my dental cleanings done…read more Unfortunately this office seems to have consistent issues with staffing as they are rarely on schedule. Expect to have your follow up appointments cancelled or the office will be closed for unexplained reasons when it should be open. Very frustrating experience.

I want to start by saying that I have a huge fear of dentist, where I get real nervous and feel…read morelike I will pass out. When I first started going to Dr Beall listened to my concerns and talked me through everything. He took his time to explain things to me and because he took his time it made me feel more relaxed. And since then till now He is one of the most caring dentist and really takes the time to make you feel special. I have to say that not only Dr Beall has been there for me but his Staff as well. This is one please that you should consider taking yourself and your family for your dentistry needs. Thank you to you and your staff for everything yall have done for me. Robyn Ruston

I had my veneers done here and it has been the biggest regret that I can't take back. It's now been…read moreyears and I am so insecure about my teeth I wish I never got veneers. When I first got the veneers they were sent back to the lab because they were transparent at the bottoms. When I got them back the second time I expressed concern that these second set didn't match the color of my real teeth and were actually more yellow. Dr. Beall said he agreed and went into the other room to contact the lab to let them know. When he came back he said I would have to pay an additional $500 for a new set of veneers because 'the lab can't just keep making new ones for free'. Mind you both times were the labs mistake. I told him I absolutely wouldn't pay for new ones as they were now done incorrectly twice. He said he agreed they didn't match in color but there was nothing he could do, it was the lab. Right. There was no budge on this. It was pay or stick with the veneers the Dr. agreed didn't match but stated he could do nothing about unless I paid more (for the labs mistake). I didn't. I went back 2 weeks later and asked him to look again because I really thought they were so noticeably yellow compared to my real teeth it was embarrassing and a lot for the veneers for me to dislike so much. This time was blamed on 'maybe you drank too much coffee or soda because that can cause the veneers to darken.' Um, after 2 weeks...no. Months later my front tooth fractured while doing absolutely nothing. I went in and it was blamed on me. Months later again my other front tooth fractured at the bottom in the exact same place. Same response. They wouldn't replace them at all saying I needed to pay. My teeth to this day slowly chip off, feeling like sand paper particles in my mouth. I ended up going to another reputable dentist and she could not believe the fractures in my teeth after such a short period and the fact the dentist didn't offer to replace them knowing they were not correct when placing them on the first time and wanting more money. She stated Not only were my veneers a different color than my teeth but my bite had clearly not been adjusted beforehand which should always done which is why my front teeth sat sideways. She said veneers should never fracture the way they did in such a way which clearly showed the type of quality and lab that was used when making the veneers. The dentist also claimed that in her 20+ years she has never heard of a dentist act so unprofessional knowing the work was not done correctly and asking me to pay more when a lab would easily correct the discolored veneer. She said when you pay, the lab will make veneers until they are correct. It's their job. Bottom line. She even offered to file a formal complaint to the Texas State Board of Dental Examiners (TSBDE). I declined because I'm to nice. Fast forward some years later and my two front teeth are so fractured in the same place it looks like I have been hit in the mouth causing my teeth to chip. I now have to pay thousands more to have them replaced. I don't even want to hear a peep from Kim because she was a spitting image of Dr. Beall's unprofessional and out of line behavior during this whole situation. Her response alone to another clients review speaks volumes. Stay away.

Dr. Shatto and the entire staff here are incredible. Everyone is patient and kind. They stand…read morebehind their work and their prices are beyond fair. They worked with my insurance company and made it SO easy. They're quick to get ya in for an urgent matter and they send plenty of reminders to make sure you don't miss your appointment. I won't go anywhere else. I'm so happy I read reviews and did my homework before selecting a dental practice. I saw a highly regarded dentist in CA before I came here and they told me I needed a TON of work. Dr. Shatto was honest with me about the whole thing and get me fixed up at a FRACTION of the cost. The work is top notice.

Money hungry business. They overcharge and are rude to their customers when they question their…read morecare, in the back office atleast. The finance person they have isn't friendly either when she barely knew what she explaining to me, just assuming, based on limited knowledge. Read the fine print in what you sign there. They discuss with you one thing in appointment room and often times you sign another and they'll go back and forth with you about what you agreed to and 'discussed' like it's a battle who's right or wrong. I told them I was no longer wanting to be a patient and requested my X-rays then the whole mood really changed. Dr Shatto is completely unprofessional and today it really showed the dynamic in their office and what I expected. He came into the room for my fillings, asked why I wanted to leave being a patient, I stated personal reasons, and he stated he would not be able to do my fillings. They gossip about patients sometimes thinking the patient can't hear, this dentist office usually have a totally different moral but now I am glad todays appointment went the way it did and I dodged a bullet. Dr Shatto also recommended Invisalign a costly penny for me which I am not ideal candidate for but still just wanted to make profit on a more severe case. Even after telling me he didn't want to do my fillings, he continued on to discuss my wisdom tooth. Mind you, my wisdom tooth he attempted to take out a couple years ago, he was only able to take out partial which left me in excruciating pain until he was able to take the rest out a week and a half later. Beware. Save the headache and customer service experience, let me be an example.