Treated us great. No pressure and worked out a great deal. Staff was wonderful to work with…read more Mechanic came out and talked with me on the DCT and was very nice. Really enjoying the Goldwing

Brought my bike in for oil change spark plugs antifreeze & air filter. Done a good job, "I guess"…read more........... I sometimes like to ask the person working on it how do things look? Or just satisfy curiosity on how they do say the antifreeze change. I was by no means in the way, got told you need to leave insurance doesn't cover people in the shop. As a business you need full coverage because of anything that can happen because I kinda see it as my business to see how things are going if it's my bike back there. Just saying. Good customer service in the front. Just above reason for not a 5 Star

Doesn't surprise me about the low ratings here, I personally would not buy an Indian here, I agree…read morethey are "unfriendly", they will hassle you in the showroom trying to get you to buy one of their motorcycles even after you tell them you get better offers at other dealerships in other states. I was using them for parts sometimes, but walking through the showroom you get hassled. Thank God for internet sales, probably won't buy parts from them anymore. They act like you wouldn't know they were a salesman if you were actually there to buy one. Beware of their hidden fees they add on, always get the out the door price. We personally we get 10-20% off MSRP with no added fees... such as doc fees. There seems to be a new guy in charge on sales, he is a complete buffoon.

Great dealership! Purchased our 2011 Victory Cross Country from them ! Great Staff ! They treat you…read morelike family!

The work at Frank's shop has always been excellent. Frank is a great communicator and very honest…read morein his assessments of the work to be done. As a bonus, his prices are far less expensive than the dealer service departments. In my 20 years of going to his shop, I have always been impressed by his integrity and his perseverence in solving problems.

Frank is a great mechanic.fast,honest,fairly priced.Have used frank for my 2004 sportster tht I…read morehad,and now for my 2011 Streetglide.He has maintained these for many years and I have never had a problem with his work.I highly recommend him."FORGET THE REST FRANKS THE BEST"

Had new skins and brake service done on my 2018 Ultra Limited. Everything was done well and they…read moretook care of me throughout the service. I have heard others complain about their service, I have and continue to have great experience there, no problems and the people are awesome.

The most amazing place around for all of your needs! Great service. Knowledgeable. Inviting even to…read morenewbies. A lot of guidance and advice without making you feel dumb.

brought my bike in to install shocks and springs that I provided. they installed the springs wit's…read moreout changing the fork seals i had provided. when I bought the bike back with leaky forks, the tech said "you didn't tell me to change the seals" They then proceeded to charge me to install the seal, re doing all the labor done the day before!! that was 3 years ago and now that technition is in charge of the service dept. I have a KTM now that I take to Asheville for service. STAY AWAY FROM Jim's!!

They deserve ZERO STARS!!!!! DO NOT GO HERE! If you have the extended warranty they will lie to…read moresteal your money saying things are not covered when they in fact are and verified by Kawasaki that they are!!!!! Do not give these crooks your money!

I made an out of state purchase from this dealer. The entire transaction was handled very…read moreprofessionally and I was kept informed during every step in the process. It was a very smooth process. Motorcycles were listed at a very competitive pricing and negotiations were very straightforward and hassle free. Motorcycle purchased is in excellent condition. I recommend this place and would myself go back again for my next purchase.

Picked up a 2012 Honda Sabre 1300 last week. I could not be more pleased. The staff is very…read morecourtious and knowledgeable. The prices are very reasonable and there is plenty of inventory for what ever you are looking for. I will also be letting them do all the servicing in my bike