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    Jim Shorkey

    1.6 (55 reviews)
    Open 9:00 am - 8:00 pm

    Services - Jim Shorkey

    Auto diagnosis or inspection

    Auto maintenance

    Auto repairs

    6 More Services

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Jim Shorkey Photos

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    Reviews With Photos

    Travis D.

    (The photos mentioned can be found on my review on google.) I purchased a 2008 Cadillac CTS for $7,800 on November 9, 2020. The car was sold under the impression that there were no issues. Overall, the car is extremely clean. No rust, no dings or dents, no mechanical issues etc As you can see in the photos, there was about 4-5 inches of water underneath the spare tire and underneath the floor of the entire cabin. Along with the water damage and mold, there was also a black ant nest under the back seat. Before purchasing, there were no tale-tell signs of water damage. (I have been a mechanic my entire life) They had covered the smell of the mold with strong perfume. As soon as I discovered the issue, I called the dealership and it was around a week before they could fit me in. When I picked up the car, they said they couldn't find any issues at all. It just happened to rain that following week, and I noticed more water leaking in. I took it to my garage and diagnosed it myself as clogged drain plugs from the sun roof. I unclogged them and called the dealership to inform them of the solved issue and asked if they could remove all of the water and dry the carpets. It took another week to get the car in their shop to remove the water. After picking the car back up, I double check to ensure the car is dry, but the entire cabin floor was still saturated. They had dried the trunk, but didn't touch the cabin. I immediately call the Sales manager, who spoke with the service manager and said it will be taken care of. He gave me the number to call and set up another appointment. After a week of calling, leaving voice mails and not receiving a single returned call, I decide take it up the chain to the general manager, Mike Opal. To recap, it has been a month since I've owned this car and haven't been able to drive it due to excess water and smell of mold. During the call with Mike, the general manager, he made the comment that prompted me to write this review. He said " You bought a used care, we were only being kind to you [by attempting to diagnose and dry it]" He is acting like I am some begging charity case because they sold me a car under false pretenses (by covering mold with perfume) and now that they have my money, they don't care about "customer service". The only one that seems to care about the customer was the sales manager Steve Parco. He is the only redeeming quality about this dealership. I decided to spend a week ripping every seat out myself and hang drying all of the carpets. As you can see in the photos, there was in fact black mold growing in the cabin. I have purchased hundreds of cars in my lifetime, but this was by far the worst experience I have ever had. The dishonesty of their service center is unbelievable and I want to warn any future customer about what you may deal with if you decide you want to risk buying a car from here. I almost forgot to mention, they added gap insurance on the vehicle without asking, which I find to be highly unethical.

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    8 years ago

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    15 years ago

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    11 years ago

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    7 years ago

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    10 years ago

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    Lisa B.

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    9 years ago

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    Lisa B.

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    8 years ago

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    10 years ago

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    Lisa B.

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    15 years ago

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    11 years ago

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    Page 2 of 2

    Ask the Community - Jim Shorkey

    Review Highlights - Jim Shorkey

    I wanted to compliment Sabrina Louise, she went out of her way to please us and explain the sell and the warranties .

    Mentioned in 2 reviews

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    People searched for Auto Parts & Supplies 1,528 times last month within 15 miles of this business.

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    Jim Shorkey - autopartssupplies - Updated June 2026

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