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    Jimmy Barrett-RE/MAX Preferred Properties

    5.0 (1 review)

    Services - Jimmy Barrett-RE/MAX Preferred Properties

    Buyer's agent

    Listing agent

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    2 months ago

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    Terri Bias & Associates

    Terri Bias & Associates

    (4 reviews)

    We hired the services of Terri Bias for the sale of our home and signed a Sellers Agreement on…read more5/12/2022, shortly after we went under contract with a closing date of 6/20/2022. Within the signed agreement, Terri outlined that she would list our home in the Charlotte market for an additional $495 fee, I agreed to pay this amount at the time. On June 16th I contacted the Charlotte MLS provider named "Canopy MLS" to ask if in fact my home was listed, after searching they notified me that my home was never listed in the Charlotte Market. I reached out to Terri to ask her to remove the $495 fee for services not rendered. She proceeded to challenge me and defended her actions, up to the point of getting her lawyer involved in a coercive effort to silence my findings of gross misconduct and misrepresentation on Terri's behalf. Since my formal complaint, Canopy has sent her a violation letter and fine. However, at this stage in the closing process, I lost the opportunity to suspend and re-list my home, and had to commit to the 6/20/2022 closing date. I was very excited with hopes of receiving more attractive offers from the Charlotte Market, but I was robbed of this opportunity by Terri. If you recently hired Terri for the sale of your home, paid the $495 fee for the additional Charlotte MLS listing, and would like to verify if your home was in fact listed in that market, you can contact Canopy MLS at 704-372-0911 , or simply visit their website at https://www.carolinahome.com/CRRA.Home/Search/Index and manually search for your listing. If you paid the $495 and your home was not listed in the Charlotte MLS, you can ask to be transferred to the Canopy MLS Compliance Department and put in a formal complaint if you wish to do so. Its sad that this is what we have to deal with these days from licensed individuals. I do not recommend using this firm for the sale of your future home.

    I provided my phone number and email at the bridal show, and since then, I've been overwhelmed with…read morecalls, texts, and emails, even after repeatedly requesting to be removed from their list. STOP!!! UNSUBSCRIBE

    Janina Austin - eXp Realty - Nice to meet you!

    Janina Austin - eXp Realty

    (20 reviews)

    Downtown

    I really could not have picked a better agent to help sell my home than Janina. Throughout the…read moreprocess she was patient, understanding, helpful, and compassionate. She also clearly knew her stuff and was incredibly knowledgeable about the process, explaining every step along the way. I was selling my home after moving out of state, and so I needed to have confidence it was being left in good hands. Janina not only made the process smooth and stress free with the sale, but she also offered to help donate things if I couldn't find a home for them before moving (I was on a tight timeframe). Further, she did a great job staging my home to look amazing. And lastly, she went above and beyond by swinging by the property frequently to clear a frozen condensation pipe so the furnace would keep running while the house was empty. If you're stressed with picking the right realtor to help you buy or sell a home, stop worrying about it and go with Janina. You're not going to find someone more incredible at what they do, and you'll get a personal touch and expertise that makes the whole process a breeze.

    What to say about Janina? I have been thinking about this review for over a week on what I wanted…read moreto say. This woman moves mountains without even breaking a sweat. She did ALL the legwork on the property side of our first home purchase. I have dealt with other realtors in the past, and I was ready to do everything myself. Nope, I never even had to ask. She was on it and took care of all the details, but made sure that we were ok with everything she was doing before she did it. We were involved in everything, but she took the lead. When something didn't seem right to her, she made sure it was addressed and taken care of. The right way. A little background about me, when someone pushes me, I tend to dig my feet in and shut down. I am stubborn to a fault. But when I needed an extra push, she did it gently and without any guilt or pressure. If I wanted to wait, she was patient with me and let me wait. When I started to get nervous about a property, she went and made sure everything was going to be ok. When the negotiations started, she let us know all the options and guided us to a winning offer. She may be small in stature, but she is a force to be reckoned with, with the patience of a saint. I will always sing her praises. Thank you, Janina, for everything.

    Jimmy Barrett-RE/MAX Preferred Properties - realestateagents - Updated June 2026

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