Food was good as always. Hannah was awesome! Greeted us well and was very friendly. Seemed to enjoy her job. Now on to the not so good. One employee, I think I heard someone call her Cat?, was yelling at the other employees behind the counter, right in the lobby area, in front of the guests. This went on for a few minutes. Didn't have a care in the world who was around. I knew there were going to be issues, as when we pulled up, she was sitting outside with another employee and looked upset. Kudos to the employees behind the counter. They ignored her and continued to work and take care of the customers. read more

The sandwiches are always good here. The staff is friendly and fast in preparing your order every time. Recommend 10/10. Not a bad experience since 2021 when I moved here. read more

I've been here a couple times. Last time I went I ordered a couple sandwich's for my family. I said my order, she repeated it back to me and I said it again. And my order was still wrong (which I didn't find out until I got home). Pretty annoying when you spend $30 on sandwich's and they are wrong. read more

Freaky slow! I waited 2 hours for my order before driving to the store and getting a refund. I'm done with this jimmy John's.

The whole freaky fast slogan thing does NOT apply to this particular location. It took exactly thirty minutes to arrive. Dinner delivery is a blessing when you have two little babies at home as it takes a lot of work just to pack everything up and grab something on an already lazy day. I would say it was probably a lazy day for Jimmy John's too but this isn't the only occasion on which they've been freaky slow. Not only was the delivery slow but the sandwiches were just sad. I asked for sprouts on my sandwich and received none. Another person's sandwich came initially with sprouts and received a very small amount. Both of our bread was hard. She is making me include a clip of her tapping the bread to hear how hard it was and pics of how sad her nearly sproutless sandwich was. Probably not going to order from this location again. Sucks cause there are not a lot of delivery options in this area. It's like they utilize that to maintain their poor service because hell, a girl's gotta eat. read more

Jimmy John's - a sandwich with cheese and cucumbers - Delis Near Me - Cottage Grove, Minnesota

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I order from here a lot. Almost always gets to me within an hour and I've never had a bad experience. The food this fine, just like every Jimmy John's. read more

Disappointed. I've ordered here before but it hasn't been this bad. Half the lettuce was brown and the sandwich hardly had any meat. Will not come here again. read more

Typically I like jimmy johns and it is consistently good; however this location lacks any management skills. We stepped in a as the only customers and ordered three sandwiches; after paying we are told it will be 20-25 mins because they got an online order. (There are 7 workers but they can't designate one to serve in store customers?). Saw the same thing happen to two elderly customers that came in while waiting for our food. They had the same complaint. The workers need to learn how to serve the in store customers and take out. Staff were not friendly or helpful, worst jimmy johns experience even the food tasted old read more

Went there at 7pm even though they close at 10 and they were out of bread. They were nice but how does a sandwich place run out of bread? :(

They do a good job and live up to their freaky fast reputation. I find it kind of ridiculous that one reviewer based their review off of one particular experience they had on one particular day. I've ordered here about 20 times in the past year and a half, both takeout and delivery. The only 2 complaints I have are: I always add sprouts and about 1/4 of the time they forget to add them. They are always quick to right this by offering a new sandwich or a credit for a future order. They often forget to bring a straw when they deliver drinks. Staff is friendly and the ingredients are fresh. read more

Freaky fast.....Ordered a # 9.....missing the freaky meat..... Ordered four sandwiches and the other three were correct. But u know how annoying it is to get home and open your sandwich and have to go back!? And normally I wouldn't complain for an ingredient or two ...but I wasn't going to eat a lettuce and onion sandwich. ...just sayin. read more

Jimmy John's - This was supposed to be a number 9 ????? Where's the meat!? - Delis Near Me - Cottage Grove, Minnesota

In my experience this is the best JJ ever. This new baguette sandwich is going to kill you. I make fresh baguette really easy. The chew was okay. It was so undercooked. And, add salt. I want good bread. That was not good bread. Artisan bread is not that hard. It was undercooked beyond. read more

Literal opposite of freaky fast. I've been waiting for over an hour now for my sandwich. Quite possibly the worst JJ location I've ever experienced. do better, folks. your food is way too expensive to be this slow. read more

Rude staff, won't be back. When they forget something and you call them and they say "what do you want me to do" I'll take my money elsewhere. read more

Honestly I never write reviews. But I am so irritated with this place that I have to. Last time I ordered from here they put mayo on my sandwich when I did not order mayo, and gave me an oatmeal cookie when I ordered chocolate chip. So basically they got no part of my order right. This time, I ordered Diet Coke and got Regular, and it took FORTY MINUTES to get my food. This place sucks. Go to Subway. read more

An Ode to Jimmy John's JJ, how I love thee... Let me count the ways: You put filling, tasty sandwiches in my belly. You have Coke products. You let me customize my sandwich but don't have to ask me about EVERY ingredient *coughSubwaycough* You have delicious salt and vinegar chips. You deliver! To my house! You have giant, garlicky dill pickles. You have delicious oatmeal raisin cookies. You are SO freaky fast, I can be in and out with my sandwich, chips and drink in less than 90 seconds. You have the most friendly employees in the world. You make it so easy to order online. You have the JJ BLT, which is so good in the summer (but EZ mayo please, thanks!) You have the Pepe which is so good in the winter (but no mayo, add Dijon mustard please, thanks!) You have the Veggie sub that's good any time (but no mayo, add onions please, thanks!) Oh how I love thee! Forever your devoted junkie, ~Suze read more

This place usually gives me the food I order. Today, took an hour to get my order, so much for "Freaky fast delivery."

My meal was completely terrible. Bread stale, dry, and tasteless. Only good thing was delivery time was good, but if it means bad sandwich, then slow down! read more

Over priced by 2 dollars per sandwich over their Woodbury mn. store. When I asked why I was told because they pay 13.50 starting pay.I noticed only 4 employees out of 7 were working. read more

I've ordered from this location about a dozen times. Each time food arrives late, and I get a wide variety of excuses such as, "We only have one driver", "traffic was bad", "I'm having a bad day", "manager quit, so everything is hectic", and even,"I lost your pickle in my car I tried looking for it, but couldn't find it." The last order took over 1.5 hours to arrive. This location reflects poorly on Jimmy John's as a whole and something should be done. I will not be ordering from this location ever again. read more

We were at a local park for a volleyball tournament. I placed the order online with a simple note saying that I would be the guy in the green shirt on a street by the park. Literally got 4 meals in 10 minutes. Awesome sandwiches: this is not the case at the Jimmy John's by my house in Crystal, MN. Online order number # 223948536 Clerk#78 read more

I swear that EVERY TIME I order a sandwich to get delivered to me, they mess up the order. I understand it getting messed up once in a while, but literally every time I order from here they never give me the sandwich I ordered. I love Jimmy John's, but I love it when they give me the sandwich I order. Unless you order in person where you can make sure they actually get your order right, don't expect to get what you wanted. read more

I like jimmy johns a lot big sandwich guy here the only thing that kinda pissed me off was I ordered cheese on one of my sandwiches which cost extra and guess what happened? No cheese, I ordered it for delivery so not much I can do, I'm not one to call and bitch because the sandwich was still good just a little mad because I payed extra for cheese and did not receive what I ordered. So fuckgum read more

Every time i have a big order, I have them repeat it back to me to ensure accuracy because they've messed up a delivery before, and they're speaking a mile a minute like an auctioneer! This has happened to me TWICE. Today, I asked the lady to repeat the order back to me and she started talking super fast. I told her to slow down and she started yelling the order in slow motion through the phone (hence the reason I am writing this review). Some of the workers there are nice, but majority of them are super RUDE. read more

Horrible customer service and can not get an order right. This location does not stand by their promises. Was told our delivery would be delivered in 20 minutes... 1 hour later our food finally arrived. Called the store to talk to the manager who informed me "we are extremely busy so what is your issue" informed her we waited over 1 hour for our food and our food delivered is completely incorrect. Told her I'd like a full refund then she said "sure" and hung up. Attempted to call back and the store would answer then hang up on me. read more

Clean, well-run franchise. Consistent Jimmy John's quality - great bread, very good cheese, vegetables and other items. Recommended.

Their delivery service is Horrible! Definelty NOT "Freaky Fast" Takes longer then 1/2 hr most times and I live about 3 miles away. read more

I know when it comes to Jimmy John's they're pretty generic, but this location is awesome! The staff is great whether you get delivery or you walk in. They take the time to get my address correct because it has been entered wrong by accident in the past. They're friendly and easy and my order is always on point! Love!! read more

When it comes to Jimmy Johns, my order is boring: I get the same slim sandwich (sans veggies) I got when I first tasted Jimmy John's back in college. You'd think I could broaden my horizon by now--I do, afterall, love me some veggies; but for some reason it's the same consistent flavor that draws me back. There are other sandwich shops I opt for when I want to pile on freshness. I'm usually a fan of their bread, but when I visited this location yesterday, I thought the bread was a little tough--so much so that it made it difficult to enjoy my sandwich (which I ended up not even finishing). All Jimmy John's I've been have the same menu setup--no real "build your own" options. So, when I had to order lunch for the BF, I had to select a sandwich and then remove a bunch of toppings, instead of just telling them exactly what I wanted on it. To me, that leaves greater room for error, but what do I know? Another thing that bugged me is that I wasn't offered a second bread option--I read on the menu afterwards that they have a multi-grain bread, which the BF would've preferred, but I didn't notice in time. My friend and I ordered a total of 4 sandwiches, but they forgot to make one at first, so we had to wait for the last one--no real big deal, but it just further shows their attention to detail might be lacking a bit. But they were friendly, and there was no wait during lunch on a Sunday--overall it was a quick trip in and out..some would say "freaky fast"...oh wait, that's their delivery :P read more

having to change from 5 stars now to 1 (as of 2/7/18) - constantly getting simple orders wrong (missing all the ingredients my wife had on her sub last night for example - no tomatoes, no onions) - often making basic mistakes on orders - an hour + delivery times. done with Jimmy. going to opt for subway for a while. read more

I have loved my sandwiches in the past but this one was awful. They forgot the tomatoes and added waayyyyy too many onions disappointed

I am really tired of having to stop the sandwich people in the midst of preparing my gluten free order because they do not follow the JJ gf prep procedures! PLEASE MANAGERS: train staff and review periodically gluten free procedures and what being gluten free means. I get such terrible looks and sighs when they have to stop, throw away, and start over. JJ has procedures that are acceptable-just train staff and review the special things to help your customers and fans! read more

I want to give them a half star, ive had pizza ordered, and deliver it faster... wtf.. freaky so fast , is a lie....

There service is terrible. Workers r rude. I ask questions and he was just rude.

We like to order Jimmy Johns subs but are upset that we can't order for delivery anymore since we moved but a mile-mile1/2 from town but yet in the same city. We don't eat there as much anymore because of that. However we still love the subs and they are fast when you go inside to order the subs to go. It's more convenient for us to order delivery most times. read more