The patty melt I ordered was hot and delicious, but the french fries were not as tasty as I would…read morehave liked them to be. Service was good, and my overall experience was good. I'd go back for sure.

I entered the El Paso, George Dieter location and really had to use the bathroom. A code was needed…read moreto get in so I waited in line to get my order taken. I am a regular whataburger customer and get the same thing every single time. A number 7 with just CHEESE and ketchup. I've been ordering the same thing for years, have never said anything different. A woman took my order. I asked "can I get a number 7 with just cheese a ketchup". And I could admit when I'm in the wrong, but in this situation, I did indeed ask for cheese on my burger. I don't know if you guys have cameras that you can look at to prove that I did ask for cheese. I paid, then asked "do you have a code to the bathroom" and she said "yea but I need to put it in for you." So I said "okay" then waited. She seemed like she was in a rush, stressed, busy, and trying to multitask. So she was super rude and short. I then proceeded to wait for her to take 4 orders while I stood there still having to use the restroom. My stomach was hurting due to how bad I had to go to the bathroom and how long I had been waiting. She then made eye contact with me and continued on with her duties. So I went up again to the register and said "I just need to use the bathroom" and she told me "oh yea just give me a sec" so I proceeded to wait even longer. Finally she ordered some other worker to open it for me. I returned to my table and my burger did not have cheese on it. I checked my receipt and it did not have cheese written on it, but I know that I did ask for it. So I stoped worker number 1 and told him "im sorry I asked for cheese on my burger" and he said "oh let me fix that for you" very kind. And I waited.... then told worker number 2 the same thing. She told me that she would help me, so I waited even longer. When no one helped me I went up to the register again and met with the same woman (the manager) who took my order and took forever to let me use the bathroom. I told her politely "im sorry but I asked for cheese on my burger" and she looked me up and down and told me, "no you didn't" so I told her "I promise you, I asked for cheese" and she told me again "no you didn't" and she said "I'll charge you for it" and proceeded to try and gaslight me and charge me 54 cents to add cheese. She wanted to put the cheese on the COLD burger I was holding, and didn't even have the courtesy to provide me with a new burger. I asked to speak to a manager and she told me she was the manager. Which disappointed me even more to realize that your management is that disrespectful to paying customers. I was very kind and would've been understanding if she would've just owned up to making a mistake, but instead she looked at me like I was an idiot. I don't think that it's fair that paying customers have to argue over something that could've been so fixable. Do you guys not follow the rule "the customer is always right" ?????? I ended up leaving super disappointed and having paid for something I didn't ask for. She did not give me any sort of refund. Every restaurant I've been to in the past, including other Whataburger locations and that same location under different management, they have always been kind and apologize for any misunderstanding on their part. That manager is no role model, lacks customer service, is unkind, and I don't know if that's what you want representing your restaurant. I will not be returning to that location due to the terribly poor management. I'm writing this in hopes that it doesn't happen to anyone else, and due to the fact that I didn't want to make a scene. Please do something about it. The location I attended is 1310 George Dieter St. El Paso, TX 79936, United States. It says on my receipt that my cashier was "Elihud L" but it was a woman who claimed to be the manager. She was wearing all black.

Dropped by for lunch to see what Juicy Smash Burgers are all about. The location is a former…read moreWendy's location so they have the counter where you order and plenty of small dining tables to choose from. Four different burger options available on the main menu along with a couple chicken sandwich options and hotdogs. I opted for the #3 single cheeseburger which included lettuce, tomato & onions. Paired it up with the Supreme fries that included crinkle fries covered in homemade chili beans and cheese. Finished up the meal with a Coca Cola in the glass bottle. My name was called shortly afterward to pick up at the counter. Food looked good and once I dug in, it was tasty. Burger wasn't huge so if you're hungry may want to opt for double option. Fries were a generous portion. I enjoyed the sauce they provided on the side. If you're near UTEP and looking for a quick burger, chicken sandwich or hotdog via dine-in or drive-thru, give it a shot & see what you think.

Fuimos a Smach Burgers porque ya habíamos venido antes y queríamos seguir apoyando el negocio…read more Incluso en una visita anterior hablamos con el manager sobre por qué había pocos clientes y le comentamos que íbamos a recomendar el lugar a amigos y familiares. Sin embargo, después de la experiencia de hoy, no pensamos volver. Llegamos aproximadamente a las 8:40 p.m. y había un carro enfrente de nosotros que tampoco fue atendido. Después de que se fueron, nos quedamos esperando en la línea y los empleados comenzaron a ignorarnos. Un muchacho de pelo semi corto nos vio varias veces; incluso le tocamos la ventana para llamar su atención, pero trató de ignorarnos. Tuvimos que acercarnos hasta la puerta para que finalmente unas muchachas nos abrieran, pero aun así la actitud no fue profesional. No hubo un buen servicio al cliente y nos hicieron sentir que no querían atendernos. Entendemos que puede haber horarios de cierre, pero según el horario todavía podían atendernos. La falta de atención y la manera en que manejaron la situación nos dejó una muy mala impresión. Es decepcionante porque realmente queríamos apoyar el negocio.

Lacks flavor and really dry. I ordered bistec and ham torta, and it had a small little piece of…read moreham. You can see it in the picture. That small piece was all it had of ham. If thats all they had, they should say they're out. It was a ridiculous piece. However, great service. Friendly and didn't wait long.

We gave this place five stars because of the price for the food quantity…read more The tacos were average. The hotdogs...we wished they used bigger sausages and raise the price if needed, and not sure if this is a Mexican hotdog-style, but all the toppings were cold including the cheese. We kept thinking to ourselves that these would taste so good if it was warmed.

Amazing Burger , fries and chocolate shake. Awesome…read moreservice. Loved that they had "hatch green chile" as a add on option.

Thanks to Yelp found this little spot to grab a bite to eat while passing thru this town. It was…read moreperfect timing to 'cause they opened at 11:00 AM and we were just a few minutes away from being their first customers of the day! Located off one of the main streets; in a shopping complex sits Orange Cow Burgers which originally started out as a Food Truck. Now, there's approximately three locations in the surrounding areas. Menu is pretty straight forward and simple. Orders are as follows: a single, double, triple and protein cow. It's fresh ingredients, all-beef patties that are cooked to medium. The best part is they have a secret speciality sauce called moolicious! We got two single patties along with two orders of fries and a pup patty (single plain patty) for the dogs. All to go. Prices are extremely reasonable in today's market. Taste was as if you made it right at your own La Casa. Only complaint was not having "enough" of that sauce to really have it stand out beyond home cooked. That said, you can also get their "loaded fries" which includes this specific sauce as well. We opted for "extra crispy" plain fries and they were really good. Service was fair enough as far as the wait ( 2 parties a head of us) and friendly staff. Great little spot if you happen through El Paso Texas or if you're local, hit them up for your own burger experience & request extra mooliscious spread of course!

Visiting from out of town for the holidays, we stopped by Jack in the Box after a night out…read more Unfortunately, my burger had hard, stale buns and was absolutely disgusting. By the time I realized it, we were already too far away to go back. I've never had an experience this bad at any Jack in the Box before, so it was really disappointing. I hope they can do better

Professional and considerate staff! Thanks for your work and quick service - Uber driverread more

Honestly, really good eats. Really cheap and large portions. Service was really good too, the…read moreservers and wait staff were really nice. Wide selection at the salsa bar. Tres leches cake was not my favorite, kinda dry in my opinion, overall super solid meal.

The food was well priced and tasty. The derive was slow. But there was literally one waitress for…read morethe whole very full place. The salsa bar was great though. Worth it if you are not in a rush

I had never been to El Paso before, and was looking for some good Texas barbecue. The hotel I was…read morestaying in had several places around but I opted for the rib Hut because it was the closest to my hotel. It was only a mile away from the hotel up a hill, so I made my way there. The A-frame building has very limited parking, but I was lucky to find a spot right out front. I would imagine on a Friday or Saturday night it gets kind of crazy, so you're going to want to get here early. I walked in and was told to sit wherever I would like, so I grabbed a table so I could take a look around and see what I was getting myself into. The place had a nice charm to it, it felt more like an old Tavern than a rib joint. Lots of bent seating and plenty of tables all around the facility. Waiter came up. Got my drink order and brought it back within moments. I had also asked for a water, but that never arrived. I decided to go for the rib Hut combo which was one beef rib, two spare ribs and three baby back ribs. They came out to the table pretty quick. I also ordered fries and onion rings, since you can't really have barbecue without fries and onion rings. Dish of barbecue sauce..... Vinegar-based, which is perfect for the area. The beef rib was definitely the star of the show. Had a great char on it, super moist, and very flavorful. Flavorful. Addition of the barbecue sauce definitely helps, and that was gone in moments. Honestly, the baby backs were not that good. They were pretty overcooked and had very little meat on them. The spare rib was pretty tasty, had plenty of meat and was incredibly flavorful. Was this the best barbecue I have ever had? No. But it was darn good, and I cleaned my plate. I definitely think they could step up their service a little bit, my waiter only came by to check on me once, I had run out of ice in my iced tea early on and he never came by to replace it. After I was done, I was sitting and waiting for my bill for probably an easy 10 minutes or so. The place wasn't super busy, but I'm a pretty forgiving person. Bottom line? If this place stepped up on their service it would be a five all the way around. I would just sell the kitchen to take a little more care with the ribs as they definitely were overcooked.

It is very difficult to find a restaurant that offers beef ribs. They are larger and more…read moredifficult to prepare and their flavor is not as mild as pork ribs, beef ribs are not as tender as pork ribs either. In the past 30 years I have probably had beef ribs only one other time. If you have never had them I recommend you give them a try at least once just to say that you have had them and to see if you really like them. I like them. The Rib Hut prepares them about as well as they can be prepared. The bark on them is thick (but not hard) and tasty. I had the potato salad. I won't be getting them again. There was nothing wrong with them, I just thought it was plane and bland and they have better sides. The pinto beans were amazing. The best I have ever had. Piping hot and seasoned perfectly with just the right amount of spicy kick. I will be getting those again! The roll was fresh and delicious and a little sweet. I liked it. The service was friendly and fast. I was greeted immediately on entering and the wait staff was fast, friendly and quick to get me everything I asked for. The restaurant itself is small and quaint and clean. I recommend the Rib Hut and will be going back again myself.

I would definitely Recommend this place . Food was great and the Customer Service even better…read more Frank was amazing we are from out of state and it was are first time and he treated us like family. Lots of choices of Gorditas to choose from . We tried a variety of different ones and the prices are great 10.39 For 4 Gorditas plus drink of your choice . They were good size for the price . We asked for recommendations on a few of them and they didn't disappoint. There was a Younger girl/woman there helping us as well she was also amazing. We even went back a second time before we head back home . Frank you are definitely an amazing man keep up the great work. We will definitely be back on are next visit here to El Paso . Thank you Frank and young Lady sorry I didn't catch her name .

WORST experience ever at GORDITAS DOÑA TOTA. The portion of filling in gorditas is ridiculously…read moresmall. Bad attitudes, bad service, workers there not groomed properly. I gave them several opportunities to support local and gave constructive criticism on several occasions but they refused service instead. They give you less for what you pay. They don't care about making the customer happy. DON'T EAT THERE. Avoid yourself a headache by going somewhere else. On one occasion, I wanted to eat there at 5:40 pm, and they did not let me claiming they only had food to go as they were closing at 6:00 pm. NONSENSE!

Okay, I do not say this lightly. But I may just have had the best tacos I've ever had in my life! I…read morewas looking around for a taco place in El Paso and this one popped up. Had multiple thousand Google reviews and they were all close to five stars. So I knew I had to check it out. It was super close to my hotel, so I popped in the car and found it without trouble. Trouble. Again, there is pretty limited parking so it's kind of hit and miss whether you'll find a spot or not. Fortunately, I did. When you walk up to the place, the building itself is pretty nondescript. They have a nice selection of outside seating, and your window to order is outside. Very nice lady at the counter gave me helpful suggestions and so I ordered three tacos and an amazing lime and cucumber fresca. Went in and sat down inside and was pleasantly surprised by the interior. It definitely had more of an upscale bar vibe to it than a Taco shop. The waiter that brought out my tacos told me that it turns into more of a nightclub after hours. I may have to go check that out. The tacos themselves were absolutely off the chain! The tortillas were blue corn and everything on it tasted so fresh and so wonderful. The carnitas was fantastic, the brisket Taco was to die for and the blackened shrimp Taco was one of the best I've ever had. Had. The flavors were so balanced and on point, it was one of the most satisfying taco experiences I have had!! I will probably hit this place up a couple more times before I leave El Paso. If you are in El Paso, you probably already know about this place. But I'm telling you what you cannot go wrong for tacos and that lime/ cucumber fresca! Bottom line? It's about 10 hours drive from Las Vegas to El Paso. And this Taco shop will give me a great reason to do a road trip anytime. Do yourself a favor and go check this place out!

Amazing Food, Great experience! You must try it! Is Wow! I love it here! One of my favorite spots…read morein El Paso has to be Taconeta From the fresh handmade tortillas to the incredible flavors in every taco, everything here feels thoughtfully made and absolutely delicious. The atmosphere is modern, fun, and welcoming -- perfect for a date night, brunch with friends, or just treating yourself to amazing food and cocktails. I honestly love it here. Every visit has been a great experience with flavorful food, refreshing drinks, and a vibe that makes you want to stay awhile. The tacos are simply AMAZING and you can truly taste the quality in every bite. Definitely one of El Paso's must-visit taco spots!

Raising Canes has really some of the very best lchicken fingers restaurants! And part of the best…read moreEl Paso has to offer

I had to try raising Cane's chicken because it seems to be all the hype. So after I had my meal, I…read morecan definitely understand why people are so excited about it. The chicken tenders were great - so tender. Because we don't have a raising canes where I live I had to also buy the chicken wings to try them out. Those were amazing. I can't and without saying I had to get a Post Malone cup, so I could show it off when I got home I look forward to you getting closer to me in Charlotte North Carolina .