First time I've been here... I'm never really impressed by sub shops because they're all the same. The food was good as I had a cubano sandwich. While it was good, it still was t special. The service was good. They gave recommendations after telling them I've never been to this place before. The restaurant was clean and busy. The basically prepare the food right in front of you. Good but not great. read more

Trying to understand why everytime I call to place an order the person that answer the phone tells me to call back and speak to the manager. I asked what's the manager name she tells me I don't know. How you don't know your manager name. I told her I'm pretty sure Mark (the owner) doesn't know that you're unprofessional like this. She replies I don't care what Mark thinks I only work on Friday. Mark get your managers back. These people you have working for you now are rude. Your last crew was rude yes just not like this one. I seen one of your old managers. She cleaned up her attitude and that place she works for she runs that store very well. read more

Why does it always happen??? Every time I place an order to go at this Jimmy John's, my sandwich is NEVER made to order! I order the Cubano, and add oil and vinegar and onions. I NEVER get the oil and vinegar and onions! Never! You would think it doesn't take much to work at a fast food joint, but I digress! read more

Don't even bother coming here an hour before closing. The employees will make sure you know that you're not welcome. The manager needs to remind them that the doors are open until 8 and someone can come in anytime up to that time. It was soooo hard for them to make a slim 1. Time for new employees. read more

I went here today to grab a lunch. I wouldn't recommend this place because they won't let you pick out items that you want to add in your sandwich or not even try to ask you what would you like? . which is a disappointment, because they give you what they have in the menu while in Subway you could pick anything you want and add all ingredients. Also, the food wasn't that great it had a weird aftertaste, maybe it was the turkey or ham or expired lettuce, Or avocado ranch. Said that the lady didn't toast my bread which made my sandwich pretty cold, it smelled weird. I was happy I didn't get any poisoning. Otherwise I would've made a report. Also, the price is the same as Subway I will not come back there again, the reason I went was because everything else was closed and no other fast food restaurant was nearby read more

That chicken bacon ranch sandwich touched my soul , it was delicious , thank you Zekyiah ...

The hours on yelp are wrong. They are closed on Sundays, so do not waste your time. I took a pic of the sign read more

Jimmy John's - Hours - Sandwiches Near Me - Houston, Texas

I came in today 11/16/24 and the female with 2 braids was very unpleasant. She had an attitude looking weird. I guess she didn't want to be at work today. Just ruined my appetite. I will never come back here again. read more

Incredibly rude staff. Won't make modifications to sandwiches. Won't provide a receipt at the time of purchase (only in the bag). Won't allow you to help yourself to napkins....they need a better manager. read more

Went to this location on my lunch break and ordered one thing when I arrived at my office, not what I ordered. Make sure you watch them make your food so you can get what you ordered. read more

So i came a few days ago and there was a lady with colored hair, very rude, had her face scrunched up at me the whole time while taking my order and rushed my order and the bread was harder then usual read more

Fastest Jimmy John's I've been to. I ordered and by the time I got my drink my sandwich was ready. Plenty of seating area and a friendly staff. Good food for a good price. read more

I love Jimmy Johns, this is my go to location for lunch during week by work. Food is always fresh , order is always correct and the staff is friendly. read more

They don't have a system for handling their business. They are just seem to make whoever's sandwich for the person complaining the most. Give yourself plenty of time and patience to eat here. read more

I asked for a turkey Tom with extra lettuce I don't know why it's so difficult for you guys to comprehend what extra lettuce is! This is not the first time that you guys do this crap. I told the guy this does not look like extra lettuce the sandwich is too thin! They reassured me it had extra lettuce! I'm so annoyed!!! read more

Jimmy John's - a sandwich with lettuce - Sandwiches Near Me - Houston, Texas

My office frequently orders delivery from this location, but they always seem to disappoint. They never add the condiments that we ask for, they've forgotten half the order before and even brought the wrong thing. To top it all off I found a hair today! read more

Jimmy John's - Hair stuck to bottom of bread. I have blonde hair and this is black, obviously not mine. - Sandwiches Near Me - Houston, Texas

When I have time to I head over to smoothie king, and then stop by jimmy jones for a hunters club! The place is well kept, not overly crowded and the staff is just pure awesome. I love coming here and would recommend it. -Ang read more

Jimmy John's - a stuffed teddy bear and a roll of toilet paper - Sandwiches Near Me - Houston, Texas

Super fast friendly service. I'll reiterate that by the time I was done paying my sandwich was in my hand. Super fresh soft bread. Average amount of meat. Maybe I'll order more turkey next time for LuLu (turkey bacon club). Clean location. East walk from nearby hotels. read more

Jimmy John's - Lulu! - Sandwiches Near Me - Houston, Texas

My husband and I were staying at the hotel down the road and picked up JJ. We came after the lunch rush but still got our sandwiches quickly. Everything was made the way we asked and tasted delicious. Restaurant was clean and the staff was nice as well. Couldn't complain! read more

This location was recently opened a few months ago. They are very quick, professional and friendly. I'm always greeted promptly when I walk in. I work nearby and this place is convenient I've come here a few times for lunch. I love that they're so fast! I've never had an issue with my sandwich or anything. Recently, they have started to hire more people and they are in the process of training which has made my experience last a little longer i.e. the phone calls are a little longer while the person looks for the sandwich on the computer or asks how to put in a to-go order. Like...I was almost to the restaurant before she finally said "OK, got it. Your order will be ready." I anticipate that this won't be an issue for long as everyone gets further trained. read more

Typical Jimmy John's, fast and good! They made my sandwich before I finished swiping my credit card and it was during lunch time in a weekday. Favorite sandwich shop (with Lenny's a close second). read more

Jimmy John's - #14 The Bootlegger - Sandwiches Near Me - Houston, Texas

Ok so now I ve tried Jimmy John's. Not sure what i was expecting but it definitely wasn't very good. Aside from the seemingly total confusion behind the counter the sandwich wasn t worth $6.75. The food quality is very low. For my money I'll go to Subway. Much better sandwich & all around dining experience. read more

My wife and I love Jimmy Johns. Sometimes I forget that they are very limited on their veggie selections. My wife said the guy helping her out was new and kept looking up at the menu. I had her get me an Italian style sandwich. It was ok. Nothing wow about it. It was pretty close to our hotel so that was a deciding factor. My wife ordered roast beef and turkey. She commented the roast beef was very dark which she prefers a more red roast beef but to avoid confusing the new guy she didn't mind the over cooked meats. I didn't visit this location personally but the sandwich was on par with their other locations. I would of preferred Jersey Mike's or something with more veggie options but we had very little extra time. 5 stars for a good sandwich. They are fast though I'll give them that. read more

I know they say they're fast, but this was ridiculously fast service. By the time my debit card was entered manually ( egads; the horror of it all), I had my lunch in front of me before I left the cash register. Now that's fast! read more

This place has got to have one of the worst customer service I've experienced in food delivery. I've ordered from them 4 times and and 3 out of the 4 times they've messed up my order. The 4th time I chose not to pretip and the driver gave me a dirty look for checking my food before filling out the gratuity receipt. I do not recommend. read more

I was at a hotel 4 miles from them and called for delivery and when the gentleman picked up he was very unprofessional and not friendly. He yelled in my ear to a coworker to ask "Yo, we deliver to the Sheraton!" Not a good way to handle a call. Needless to say he told me the don't deliver over 5 miles. Did I mention I was only 4 miles away. read more

I ordered from Jimmy John's giving my specific address. The order was accepted. The delivery driver showed up at the apartment complex office and called me to come get my food. I explained that I had ordered delivery to my apartment. She said it was Jimmy John's policy to keep their drivers safe so they do not come to the specific apartment buildings, but instead go to the apartment office which is in a different building. At no time during the ordering process was I given any indication that my food was not going to be delivered to my door. Had I been given that indication, I would not have continued the ordering process. I called to speak to the manager who just parroted the policy which had never been communicated to me during ordering and offered no recourse. I highly recommend avoiding this Jimmy John's. Who knows what other policies might pop up during your order? read more

We have ordered from this location at LEAST 4 times before and have NEVER had a problem being "out of their delivery zone" however today I was told by the INCREDIBLY RUDE manager Marissa that we are 1 MINUTE outside their delivery zone!! I have personally driven to this location for a pickup and it has taken me 6 minutes!!!!! I will be calling or writing into their corporate or to whomever will listen about this insane issue!! read more

I have a business lunch/meeting with 15 people at noon, so I show up at 11 and order a catering tray, not aware of the 24-hour notice and not thinking that they may have other orders to fulfill... but they whipped my order in 20 minutes, with a smile, even helped me carry it all to my car! Thank you guys, you're so fast, I freaked! read more

Went during lunch, had plenty of employees. Quick and good prices. Will come back if ever in Gunspoint again.

Yesterday I ordered two subs, two drinks and two cookies. A Turkey Tom and An Italian Nightclub. I was very busy at work and didn't open my sandwich until a couple hours after it arrived (Fine). When I opened it, it was a Billy Club. At this point I call Jimmy Johns back and let them know of their mistake. Maria was great. She came back with a smile and apologized for her mistake. I was happy with her and the correct sandwich. Today, I placed an order for myself. The Vito, which is a smaller Italian Nightclub, but I ordered it the same as I did the Italian Nightclub yesterday. With oregano, hot peppers, and extra vinegarette. As soon as they delivered, I became swamped by my own work again (fine). I decided if I couldn't eat, I would have my sweet tea. Took one swig and it was SODA. I called Jimmy Johns and told them the drink was incorrect. They delivered a sweet tea while I was with my student. Great! Second mistake in less than 24 hours but I was happy to have my sweet tea so moving on. My students leave and I open my sandwich. No hot peppers. Frustration. Frustration. What am I paying for??? It should not take THREE trips to complete an order correctly. IN ADDITION to this, when I called the third time to complain about my sandwich being wrong AGAIN, the woman who answered the phone told me in so many words that I was not handling the situation the "right way" which is funny to me as a CUSTOMER and REPEAT CUSTOMER who has NEVER received a "RIGHT order". In what world does a business get an order wrong, have a customer call to report the issue, then LECTURE the customer on how to respond to the issue? In what world? So she places me on hold, which was more than okay with me because our conversation was over. A man gets on the phone, John I think, how ironic. Whomever he was, he INSISTED maybe I hadn't checked the 8" sandwich thoroughly for the peppers. Also infuriating. How far does one have to search for hot peppers on a 8" sandwich. I told him at that moment that there were no peppers on the sandwich. He offers to bring me a sandwich with hot peppers, to which I told him I just need Hot Peppers because I already have a sandwich. He says that he will deliver them personally. Fine. Grateful. BUT WHEN HE GETS HERE, HE PRECEEDS TO LECTURE ME. He said to me, the third trip could have been avoided if I notified them of the mistake when I called about the sweet tea. To which I said, I JUST OPENED THE SANDWICH. And the second AND THIRD trip could have been avoided if they paid more attention to detail and entered orders into their computer as the customer says them. He actually stood there lecturing me and had the NERVE to insist AGAIN, that I may not have checked the SANDWICH thoroughly. Like are you kidding me? I actually had to just walk away from him with a have a great new year. Their customer service is ABISMAL. GOD AWFUL. I don't even trust them to make a sandwich for me ever again. They clearly felt some kind of way about holding themselves accountable and when dealing with people who are making your FOOD, you can't be too careful. And these interactions were with two MANAGERS. Michael took my order initially, and while it was incorrect, he provided great customer service. As a mentioned before, Maria was also great. So was the first guy who delivered, WHO I TIPPED. Unfortunately, management is piss poor. read more

Awesome Jimmy Johns with freaky fast subs that are always delicious. It is always fresh and they have great employees