I mean the place Looks great.,. But here are my issues: -Can't add salt/pepper to a sandwich? -Can't toast a wheat roll? -Get a the employees get frustrated when you ask for customer sandwich additions? Just didn't sit right with me. These aren't issues at other sandwich companies.. I'm good read more

Jimmy John's as a company has definitely stepped up their game lately. They have a revamped website, new products, and you can now also get any sandwich as a wrap. I have been wishing for that option for years! My biggest "complaint" with Jimmy John's has always been that I just get tired of eating the same thing. And they are really the best delivery game in town so I've eaten a lot of Jimmy John's over the ten years I have worked in this neighborhood. But now they have more options to choose from and more options for customization. I love the new potato salad option. I usually get a pickle for a nice low carb side, but the potato salad is pretty tempting. I consistently receive my order on time or early and it's correct. That's not the experience I have with other delivery services or restaurants so it's refreshing. From what I've heard, the delivery drivers are also friendly with our front desk staff when dropping off orders too. read more

Jimmy John's - Potato salad - Delis Near Me - Indianapolis, Indiana

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Very strange encounter at this location. Went to pick up food after attending a conference. I walked in and was the only one in there. All 3 employees stood behind the counter and just stared at me. Like started for 30 seconds to a minute. Finally I said hello? And they all stepped forward at once. An employee came to the cash register and stood there with headphones in. I started talking and he said he couldn't hear me. He proceeded to take his headphones out and once again just looked at me. I asked him if I was okay to place an order and he said that's why he's there. After the initial weirdness I got my food and left. Not too sure what to make of it all! read more

Ordered one night, requested no tomatoes and they were still on the sub. Was told I'd have a credit on my account, called back the next night to order and no credit had been applied. Food was good but service was awful. read more

One of the worst Jimmy John's I have ever visited. I suppose they can't help the inconvenient location but they could do something about improving the surly, slow service. In addition, after taking their time with the order, they still got it wrong and couldn't be bothered to put my sandwich in a bag. They just plopped it on the counter and said "here!" Most Jimmy John's I've ever frequented are well kept with friendly and attentive counter staff. These people looked like they were swept in off the street. AVOID. read more

I stopped in for a sandwich, not that friendly and believe it or not the sandwich was so so, definitely not like other Jimmy John's, I was here on a volleyball trip, I read the reviews and took a gamble. Little to say I lost my winnings. Based on the freaking horrible reviews and not even a response from the owner or anything, trust me , eat at Waffle House read more

Ordered dessert only! Sign outside says each $1.89 but when u get to window they say they're $2.20 each..wow..and workers are rude, Mgr said he didn't care what it says outside, what the register says is. Unbelievable! Came from out of town and they need to be reported! read more

Jimmy John's - Outside prices - Delis Near Me - Indianapolis, Indiana

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Zero Stars, Was verbally insulted and physically threatened by a white male employee over a trivial newspaper misunderstanding. Could not get the hispanic sounding "manager" to understand that his employee should be immediately terminated. Manager refused to give me the name of the employee that physically threatened me, or give me his own name. "Employee of the Month" and "Manager of the Year"! Had to contact Jimmy Johns corporate for an adult response to my serious accusations. Police report filed. Customers beware. You're the next victim of these punks. read more

I'm used to getting my Jimmy Johns freaky fast and freaky fresh! But not this time, i'm not sure what's happened to Jimmy Johns, but this was disappointing for sure! It took about 30 minutes to arrive and when it got here it was underwhelming and skimpy! There's barely any avocado on my Beach Club, which is the star of the show and the only reason I get this sandwich. It wasn't terrible, just nothing like the quality I am accustomed to here. read more

Jimmy John's - Beach Club - Delis Near Me - Indianapolis, Indiana

Generally speaking, most chains like this are all the same. The food is as good as any. They do make a good unwich. Staff was engaged, friendly, and fast. The building is nicer than most with plenty of seating both inside and out. read more

When arriving to the establishment found a group of guys and one lady who were workers all outside in a blue car doing drugs, when walking into the business i was greeted by the gentleman working the register while another man was cutting fresh meat prepping. After placing my order thinking the same guy taking my order would be making my sandwich i was disappointed when the same groups of team members outside came right in not to wash their hands and put gloves on and start making sandwiches quickly. Sadly i paid for the food and had to trash it walking out totally disgusted. read more

Jimmy John's - the inside of the restaurant - Delis Near Me - Indianapolis, Indiana

We put in an order for a work meeting. Food itself was great but we won't order again due to the delivery driver, company I work for has a policy that if they charge for delivery you don't tip bc that company should be paying more to the driver, if they arnt they are just stealing extra money for no reason. The delivery driver through a fit bc if it even tho it's not up to us and then proceeds to call and test us throwing a fit about it. In my opinion it was just rude and unprofessional , if they want to get upset either don't charge extra for delivery or pay your employees more for it. read more

It was ok. I've been to a JJ's before and it is about what I expected. I was craving the Unwich (sandwich in lettuce leafs vice bread) when I came in and it filled that want. It's quick and easy but the staff weren't very friendly - they were just there. Average experience. read more

Jimmy John's - Outside view - Delis Near Me - Indianapolis, Indiana

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I've eaten Jimmy Johns all over the country and this location decides to bomb me with mayo missiles! No need for 1/2 cup of mayo for one sandwich. Lame! Edited my review from 3 to 2 stars for soggy, flavorless, gross tomatoes. Not impressed. read more

Jimmy John's - Mayo missiles! WAY too much mayo. - Delis Near Me - Indianapolis, Indiana

Always fabulous always delicious. FAST and friendly. They love joking around when we come through the drivethru. Keep it up.

The food here is great. No complaints on taste. I frequently order on lunch breaks and will probably continue to do so. However, they are never "freaky fast". This Jimmy Johns is about 2 miles down the road, and it takes 30-45 minutes every time we order. It doesn't matter if it's 1 sandwich, or 5. If it wasn't for very slow delivery, they'd receive a much higher rating. read more

Every single time I order ahead of time, they make it 7+ hours early so the sandwich just sits there & then it's wrong every single time. & by the time I get to work to check it the store is already closed so how am I supposed to make a complaint? read more

I scored them at 1 star because their motto is fast delivery. I ordered a sub, chips, and drink at 2:00 pm for delivery. I order delivery often. The driver forgot my drink. He said that he will be right back with it. It took an additional 50 minutes to get the drink. It took 1 hour 50 minutes in total. Definitely NOT fast. I called the shop twice and spoke to the "manager". He recognized myself and my nearly daily delivery orders. He said"yeah, you leave a tip of $1.66". What why am I being called out for tips when their delivery driver and sub shop staff can't get my order correct. So called manager said he could issue a credit if driver didn't arrive. What about offering a service credit even if driver arrives? Btw, drink had little ice and it tasted watered down, probably because it took so long. What a DISAPPOINTMENT!! read more

Food is good, service was fast and kind. Ting is, the biggest sub is 8". Sometimes that's not enough. read more

Jimmy John's advertises "freaky fast" delivery so I started my stopwatch after I submitted the order from the iPhone app. I'm staying at a hotel so I went down to the lobby to wait. The delivery guy showed up with less than 6 minutes on the stopwatch! Truly amazing. Also, I'm trying to cut back because you can always be thinner, look better... So even though they are famous for their secret recipe french bread, I hesitantly ordered the wheat. It was just as great if not better. I could eat these sandwiches for breakfast lunch and dinner. read more

Buyer beware. I call this place one napkin Jimmy. The food is always ok but they just flat out refuse to give you any napkins. It's always just 1. 1. Yes 1. Who eats a sandwich with one lousy napkin? It is completely malicious and on purpose. Prob a sign of ridiculously cheap management. Have you ever tried to grab one napkin of the pile. It ain't easy. You have to actually try to only get one. So it's obviously intentional. It's really just sad that this is an ongoing enforced policy by the owner or management. Is it really that costly to give away a napkin or two to increase customer loyalty. I travel for work and am in area frequently, never had this issue anywhere else. I literally dread ordering from there and they are my last last option every time. They would prob get more of my business if this wasn't such an issue, it's the little things that turn into big things. It's just a sad policy for this business to have. Just want them to know that, it's sad and unfortunate and yea someone noticed, next time I'll just go hungry. I won't order from the One napkin Jimmy anymore. read more

Cant lie, thought it'd be another bullshit SUBWAY type spot, but it's pretty good. Plus, cant hate a place that spits out sandwiches sixty seconds after you order one. I recommend the chocolate chip cookies AND the chips! the chips... oh, so good! read more

Love Jimmy Johns and use them often around the country for our travel meals. Luckily at this location it was a small group traveling. Couldn't find napkins. Employees gossiping and complaining about customers, each other, and more. If you have a food allergy don't bother at this location. Never have I been snapped at at any establishment when asking them to change gloves to make my unwich. I know the few moments to change your gloves is an inconvenience, but my digestive tract and body need it and you must not want my money or anyone else who travels with groups of 25+ in the future. read more

Been to many JJs before...not THE best sandwich place that I've had, but way better than Subway. I stopped for lunch and picked up orders for the coworkers. Everything was good, fresh ingredients. But the customer service was nothing to write here about. That's all I'm going to say about that. read more

Jimmy John's - Delis Near Me - Indianapolis, Indiana

This guys are rediculously fast on delivery...last time i clocked 10 minutes from the moment i submitted the order until it arrived...crazy fast! I order from them all the time. read more

You typical JJs. Fast service. Good food. Wait time was very minimal.

Food was fast and fine, but not perfect. I ordered light mayo and add Dijon for my sandwich, but it seemed to have the normal amount if mayo instead. Ah well. I ate it and it got the job done! I'm definitely full and happier than before I came in. read more

This location SUCKS!!!!!! They made my sandwich incorrectly and refused to fix it!!! Bunch of losers who are mad that they are underpaid!

Worst Jimmy John's experience ever. Nearly an hour for a delivery across the street. Certainly not freaky fast.

I will say they are quick. However, quality is just as important as speed. I even asked the guy when I grabbed the bag, "double meat right?" He said, "yessir." I stop and get a sandwich on my way to work because it is THE ONLY meal I'll eat all night for 12hrs. That's what makes this so disappointing. I sit down to eat my lunch and no only does my "BigJohn" look like a school lunch sub, but it has ham on it. Ham? Really guys... ham? Let's read the menu again guys. Big John is ROAST BEEF! Plus I paid for double meat. How do you screw that up. It's a simple sandwich. Roast beef, lettuce, tomato, mayo... Double meat. If that's to hard, go home. This has happened twice this week. Look at my other reviews, hardly any negative reviews, so I'm not here just complaining only. Most of the time get on here and praise where it's due, but this time it's not due. The dude taking my order was very polite and he even repeated the order back properly. Total was over $8 for a drink and sandwich, money wasted to be disappointed. Step it up guys! I won't even go to the night I pulled up at 9:25pm on a Friday and your lights were off and the drive thru light was on and as I pulled up you said, "lights are off, we're closed man!" And then shut off the menu lights. This location needs closed! read more

Jimmy John's - Double meat Big John (med/rare roast beef/lettuce/tomato/mayo) doesn't look like roast beef nor double meat... - Delis Near Me - Indianapolis, Indiana

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I have never been treated as rudely as I was by this restaurant. We ordered delivery to our hotel room and after 30 mins called to find out where the food was. Manager said the driver knocked on room door and after hearing nothing for 5 mins left the food at the door. We were in the room the whole time, never heard a knock or saw food, and the front desk said a Jimmy Johns delivery driver never came in the hotel. The manager then spent 20 mins telling us we were wrong, and finally offered to make us new food so that the driver could prove she was right and had been to the right place. We asked for our money back so we could go somewhere else and get food and she would not refund us our money. Now we're out the money and the food. Do not go here, they will steal your money and call you a liar. read more

One of the slower Jimmy Johns I've been to. There were no napkins ANYWHERE and we had to grab paper towels from the bathroom.The sandwich was ok and the staff seemed fine but nothing stood out as above average at all. read more

They got my order wrong even after I repeated myself to make sure it was clear. They got my order wrong even after I repeated myself to make sure it was clear. They got my order wrong even after I repeated myself to make sure it was clear. They got my order wrong even after I repeated myself to make sure it was clear. They got my order wrong even after I repeated myself to make sure it was clear. read more

Here visiting from Minnesota and I have to say I am very disapointed with the service. Employees were very very very rude. I am vegan and asked for no cheese, no mayo, no peppers on my sandwich. They put 6 pieces of cheese on my sandwich, tons of mayo, and hot peppers. They also charged me extra for things I asked to take off. read more

I will start by saying these guys are just as fast as they say they are. I love their business model and am typically quite happy with my orders. Today was not my day. Ordered a Tuna sub for lunch...it arrived super fast but was soaking in a puddle of mysterious tuna water? The waxy paper wrap was soaking through and the lower half of the sandwich was mushy. Bummer guys. Drain your tuna before putting it on a sandwich. That's really unpleasant. read more

I ordered a sandwich and it came to my hotel lobby a half mile away only 4 minutes after I hung up. Quick as hell, tasty, cheap.

Won't deliver to quality Inn kinda upset about this I haven't had a good meal in a week

I visited this store around 8:30 p.m. and there were 3 kids working the counter. They were just joking around and apparently had already cleaned up for the night in hopes of leaving soon. I placed my order and then they all just kept telling the boy making my sandwich how much he was going to dirty up (counter, spatula etc) to make my sandwich and joking that if he dirtied it he would clean it. So instead of getting a spatula he takes the cucumber and dips it in the avocado to smear it on. My veggies were placed on a separate work table and after all 3 of them touched and talked all over my sandwich I left disgusted and annoyed. I will never spend money here again. They need to hire more mature employees. There was an older lady who appeared to be a manager but was unphased by the unprofessional service given by immature employees. Don't waste your time! read more

Stopped by here twice - both times out of bread. At night they basically said you an have a wrap but no bread. Second time I. The afternoon they said we have to bake it. How can a sandwich shop not have bread ready. Big joke to the employees. read more

It's amazing how fast they are. We order from here a lot when we can't decide what to eat. Can't date it higher.