So on weekends it's half off milkshakes and ice cream. I come in with my client and when we ask about ordering a banana milkshake, the worker tells us "So we're not doing milkshakes or ice cream here because it's a lot of work to take out and clean up." I then joke and say, "Just not feeling up to it today, huh?" And he goes "every day, pretty much." What the heck? Why have a huge sign that says "half off milkshakes on Saturdays and Sundays" and decor center around sandwiches and milkshakes ("order your shake now!" Signs) if you can't be bothered to even serve them? Very lazy. read more

Potbelly - Don't bother ordering milkshakes here- the workers will tell you straight up that they don't feel like it. - Sandwiches Near Me - Indianapolis, Indiana

This place is slept on but so good. They have the best veggie soup in the game. Sometimes it has a little too many white beans for my liking but I think that's a function of getting a random scoop. Also, I love spicy food but I strongly discourage getting the "hot peppers" on the sandwich when it's made. They come in an oil or something and because capsaicin (the molecule that you taste as "hot") is water soluble, it hits you so hard and makes the sandwich WAY too spicy. Instead you should get them on the side and put one on each of the bites you want, as you eat the sandwich. You'll thank me later. Also, don't go to this location between noon and 1. They are just way too busy read more

This is the last time I order from this Potbelly location. Mobile orders from here are a nightmare. It's tough to even get anyone to acknowledge you at the mobile order pick up. My mobile order was supposed to be ready at 12:17. It took over 20 mins longer than expected. It was one powerhouse salad. After waiting all that time, it's wrong. It's full of bacon and there are bleu cheese chunks stuck to the hummus. This salad doesn't come with blue cheese or bacon. It looks like someone started making a different salad then switched half way. Super disappointed. Won't be back. read more

Potbelly - Bacon in the salad and blue cheese chunks in the hummus. This salad comes with neither. - Sandwiches Near Me - Indianapolis, Indiana

I've stopped in before but the line was too long so this time lucked out as there were less people due to the cold. I got the prime rib steak sandwich toasted and the food was delicious. The inside of the store is a bit tight but there's a good amount of seating and its bright and comfortable and not too loud. Ill probably eat here again as I thoroughly enjoyed the sandwich though next time I'll add peppers. read more

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When you call to ask for an adjustment to your bill because it is missing items. The manager then says nothing he can do and hangs up on you. read more

I've ordered here through the app multiple times now. It should not take over 20 minutes to order a simple sandwich for pickup. Today it took over 25 minutes in order to get my sandwich. What's the point of app ordering if you can't fulfill the order in some set of time? I sat in the restaurant for 15 minutes while they prepared a large order for catering. This area gets catering all the time, why are you so backed up on a Monday at 11:30? I ordered at 11:27am and I finally got it at 11:52. They gave free cookies to the catering order since it took too long. Did the person give free cookies to the rest of us waiting? Absolutely not. Yet another poorly ran fast food restaurant. The Potbelly in Noblesville is 10 times better ran. read more

I ordered through GrubHub for lunch at work and everything was as I ordered and packaged well. I ordered the meatball sub. It was good, but smelled and tasted a lot more like pizza sauce than marinara sauce like I was expecting. Still good though! The bread was soft and the sandwich was built well, only minimal drippage which is pretty good for a meatball sub with sauce. I would probably order it again. read more

Potbelly - Mama's Meatball - Sandwiches Near Me - Indianapolis, Indiana

Very clean, bright, right on the circle Service was good though there was a backup with orders. Young lady divided the line to online and in person. Was smoother. The sandwich was good but A LOT spicier than I expected. It was good, but not one I would order again. The chicken pot pie soup was interesting with the crust inside it. Also, it needed salt. Nice little place read more

Potbelly - The Italian - Sandwiches Near Me - Indianapolis, Indiana

Welcoming staff. Good meats and bread and tasty sandwiches..We have been 3 times since opening and good experience each time. Tired of Subway,? Try Potbelly! read more

Not super clean. Warm sandwiches were cold. They forgot to ring up my soups as a meal so I ended up paying more because they rang them separately. They were out of ice and cups for water. read more

I always love getting sandwiches from here but I can never read the menu!!! As the words are small and on a board and I have vision issues but the staff let me use my phone to zoom in without complaint or being rude to me!!! The service is always great!! The prices are decent!! The restaurant is always clean and it's quiet on top of that!!! read more

I was in downtown Indy and decided to stop and grab myself a sandwich from Potbelly's. I am very familiar with Potbelly's, but this is my first visit to this location. I ordered an original turkey & Swiss on wheat bread with added mushrooms. The sandwich was perfect and exactly how i remember it from back home in the western suburbs of Chicago! I wish I didn't live so far away from this location, but I will definitely make some extra effort to get back over here for some more yummy sandwiches! read more

Potbelly - Sandwiches Near Me - Indianapolis, Indiana

I work on the circle so I'm always at this place. I love their Italian subs, Potato, and Broccoli and Cheese soups. Hopefully next time I'll get my picture before I demolish everything. They also have really good cookies!!! If you want some heat to your sandwich, add their hot peppers but be sure you have a drink and napkins close by cause you'll need it. Anytime I'm in this place, the staff is always so friendly and ready to help you with your order. I always take my food to go but there's sitting inside. read more

I ordered Potbelly from Ubereats this week and it wasn't my favorite sandwich. I got the Italian sandwich and also the wreck just to try a few styles. The Italian sandwich was so dry and could definitely use a sauce. The bread didn't seem to be freshly baked and so I would probably choose another fast casual sandwich shop next time. read more

Potbelly - Italian - Sandwiches Near Me - Indianapolis, Indiana

Potbelly is always a quick go to for lunch. They're located downtown at monument circle. I decided to arrive right at 11am when they opened to avoid the crowds. There is a decent amount of inside seating if you want to eat there. I ordered the Veggie Melt which comes with mushrooms, provolone cheese, swiss cheese, and avocado. Once your sandwich is heated you have the option to add additional toppings. I added tomato and Italian seasoning. This sandwich was so yummy! Friendly and fast service every time. read more

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Food was okay but service was crap. Ordered online at 11. Came to pick it up at 11:30. They made us wait 20+ minutes to get our order because "they needed to take care of the people ordering in person first". Literally watched people walk in, order, and leave with their food before we got ours. Management; train your staff to do better. read more

The customer service was good but the quality is TERRIBLE. They real life put ONE PIECE OF EACH MEAT on my Wreck sandwich and charged me $11. NEVER EVER AGAIN read more

Visited the spot in Nora Indiana and LOVED my sandwich. The bread is everything to me!

I get policy says no public restrooms but turning away a mother with a toddler is kinda insane to me. She not some shaky dude walking off the streets.. Food 5/5 Policy 1/5 4/5 now because of the managers message. read more

Too expensive. $20 sandwich/chips for literally 2 slices of meat. What a joke. This is not a good deal at all. read more

Potbelly - What a joke - Sandwiches Near Me - Indianapolis, Indiana

Let dasher know my bottled water was missing. It was less than 3 minutes after order was delivered. He told me to contact store. Store said it was packaged with order to reconstruct dasher it's not my job to hunt down parts of my order if not delivered correctly. Not happy either the service from potbelly or doir dash read more

I've never had any problems here before, BUT tonight, i ordered Uber eats from here. Upon receipt of the order, I opened the bag and noticed they did not include an entire sandwich. ALSO there was a long hair right on top of the Mac and cheese. I called the store and told them i would come up to the store to pickup the sandwich. I drove 10-15 min to the store and they made the sandwich fresh and I took it home. My fiance had ONE bite and pulled out ANOTHER long black hair. Super bad experience that i ordered, paid a tip to have it delivered, and i STILL had to go get it. Before i went to the store i told them about one hair, drove to the store and had a sandwich made fresh with another hair in it. Bad experience. Will never get food here again. Gross. read more

I've been to a couple Potbellys and this was one of the better ones. Service was generally quick(it wasn't that busy at the time), and the food was good. I went outside to appretiate the monument and the sandwich went down easily. read more

Top 1-2 fav sandwich shops. The Italian and Prime Rib are amAzing. Chips/soda, wide assortment of toppings to choose. Not terribly expensive. Most sandwiches are great, you can't go wrong. read more

Potbelly - Sandwiches Near Me - Indianapolis, Indiana

Can't walk in and order with only a 30 minute lunch. Way too slow and they don't seem to care.

I was in the downtown Indianapolis area on the circle and stopped to have lunch. This is my second trip to the shop. Both times in the shop it has been very busy because it has been on a work day. I think it is all about getting people through the line quick. Which is a good thing for people who work downtown. I had the pick a pair which is a half sandwich and half soup or half salad. I had the meatball sandwich and a farmhouse salad with Potbelly vinaigrette. I also had a short shake in Oreo. My sandwich was good and filling although a bit messy. The salad was in a good size bowl for the money. The shake was good and it had a little cookie on top of it! If you are looking for a quick and tasty lunch this is a good place to go. If you are trying to park downtown on the circle or anywhere near it on a work day then good luck. read more

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I ordered through Grubhub 3 different soups. Broccoli cheese soup was brown (why is it brown?) and wasn't good. Vegetable soup was really peppery. The loaded baked potato soup was horrendous. It tasted like it had some kind of cleaner dumped into it and made me sick. I could not get horrible taste out of my mouth. I seriously think the health department should pay them a visit. If I could give zero stars, I would. read more

Customer service was terrible and the food was horrible . Had a Turkey sub sandwich and it was horrible. Will not return to this establishment read more

We got served so fast and food was great, including appetizers and main course. Service was great and fast. Ambiance

I'm not sure if they needed to turn the oven down but my bread came out burnt. The quality seems to have gone a bit. Staff wasn't very cordial and we went in prior to the lunch rush. Didn't feel like the best way to spend $19 for lunch. read more

Catered for small party. We did not get the condiments promised of mayo, mustard, peppers and pickles. When I asked at time of pick up was told they don't have those. Mac and cheese came with no cups to serve into. Some Sandwiches were not toasted and appeared dry. read more

Potbelly - Catered for a small party. Online menu said mayo, mustard, pickle and hot peppers come with the sandwich bundles. We got none of this! - Sandwiches Near Me - Indianapolis, Indiana

Amazing choices and so darn yummy will be back for sure . I recommend to all my friends and family.

First off I absolutely love Wendy's food But this location on Thompson and Emerson is absolutely the worst location I have ever been to. So unprofessional it's sickening. I should not pull up to the drive through and all over the intercom system they swearing and cursing so loud and I have littl kids in the car hearing all this foul language. They also messed up my order several times and refused to fix it. Even the new manager is unprofessional trying to flirt and talk to my wife while she is trying to get our order fixed. This was the last straw. Something needs to be done corporate management needs to really look into this store and hire all new staff! I'm upset to spend my hard earned money and not get my food correctly fixed on more than one occasion and the terrible customer service is insane. It's mostly the night crew with the young crowd yelling cursing and just terrible experience . I wish I could give them 0 stars. read more

I ordered through door dash, paid all of the fees full price never received my salad and my sandwich was dry bread and meat read more

Potbelly - This is so disappointing - Sandwiches Near Me - Indianapolis, Indiana

Love the meatball and a shake. I have tried a few other menu items here as well and like the ones I have tried. Hot Peppers is a great add to almost any dish they serve up. Whenever we'd go to Chicago, we'd almost always stop for a Potbelly meal. It was great when they came to Indianapolis- and we have a few locations now. I hope to see a few more soon - but not too too many... read more

Potbelly - Love the shakes - Sandwiches Near Me - Indianapolis, Indiana

Delicious and very rapid service. This downtown location gets a lot of traffic during the lunch hour, but the energy and demeanor of all the staff make the waits or hiccups minimal. I typically order ahead and do a pick-up. Usually in and out within 5 minutes of stepping in the door. They have quite a bit of seating and tables, while some end up very close to the long lines that happen at lunch. I remember eating Potbelly at least weekly while at Purdue; coming here brings back lots of exciting memories. Next, I need to do is order a shake with the mini cooking around the straw! I 100% recommend eating or ordering from here. read more

I was looking for something quick but good to eat. The receptionist at my hotel recommended Potbelly. It was in easy walking distance. First time eating here and it was very good! I would recommend. read more

Potbelly - A Wreck - Sandwiches Near Me - Indianapolis, Indiana

Great sandwich shop! I did an online order for pickup and that was such an easy process. We got two sandwiches, a cookie (yum), and milkshakes (double yum)! This is a great lunch spot! read more

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Potbelly sandwich shop is right at downtown monument circle. I love eating out at potbelly. The restaurant is small with seating for up to 10-15 people max at a time. The have really nice sandwich, salad and soup options. I will recommend chicken salad salad which is my favourite here along with Farmhouse salad. The have 4-5 types of soup and my favorite is Chicken Enchilada soup. They also make fresh milkshakes for your sweet tooth cravings and they are delicious they classis vanilla which is my favorite along with coffee, oreo and strawberry milkshakes. There is parking lot for this place so you have street pay and park or any garage near by. The service time is fast and staff is always helpful and friendly. A must visit place if you have never been here. read more

Potbelly - Cookie counter - Sandwiches Near Me - Indianapolis, Indiana

I don't get this no bathroom for customers. Where do people wash their hands? This is ridiculous. Also, my friend felt very bad, she almost fainted, I needed the bathroom so she could splash some cold water on her face, the staff told me they are going to get in trouble if they open the bathroom????? Wth I will not buy from this place EVER AGAIN. You must reconsider customer service. Sickening... read more