Ordered a Turkey BACON bravo? Ended up with a Turkey ARUGULA MIX with tomato. Food took long to receive. They're either out of one thing or the other, or even everything. Granted this is the only Panera In Town, but this is the worst panera in town. read more

Panera Bread - Sandwiches Near Me - St Robert, Missouri

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This is the worst Panera bread. I don't know if these people here are on drugs or what's going. This is the sandwich that I got through the drive thru, and I go 2 like this. Bread hard as a rock, sandwich drier than a desert. I took one bite and it was so hard it cut the roof of my mouth. This is unbelievable. I wouldn't feed this sandwich to a dog. A called the place and asked to speak to a manager, but they were "busy" read more

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We called panera ahead of time to see if they had baguettes ready and prayed, the women on the phone claimed they had baguettes going into the oven and would take about 12 minutes. JOKES ON US for believing that, when we pulled up to the drive through they said we have no baguettes ready, they haven't even gone in the oven yet. Now my 4 years old is crying and my teenagers are mad. We wasted 15 minutes of gas to get there and to be met with disappointment. The ambiance was quiet not sure if it's because it's 6 AM or because they LIE and this place SUCKS read more

Customer service was great but what happened to the quality of the food. My bagel looked like a clump of dough. read more

Panera Bread - Asiago Bagels - Sandwiches Near Me - St Robert, Missouri

We like Panera as a chain, but the one in St Robert always seems to be out of what we want to order.

Pricey for absolutely reason. Chicken chipotle avo Sammy is good though. Drink club runs specials often, worth it if you are a drink king or queen, includes coffee. read more

So here's a read.., [Enjoy] I will shop Casey's powder donuts, or Kum n Go before returning to this establishment again! Stopped in, preordered, and paid last night for baker's dz with pickup this am @ 6. Arrived a little after 6, and their staff acted like they just crawled out of bed. (Mgr has to be asleep at the wheel?) With only 1 person in front of us, it's now 06:22 and 2 other patrons coming in after us, using the kiosk, were served! I asked one of the servers who was doing, IDK what..., to speak to the mgr, which she replied, I'll get her and continued to putz? I waited patiently for server to seek mgr, but unfortunately she opted for me to raise my voice for all to hear, in another attempt to seek assistance. (At this point, I am a tad upset with the lackadaisical attitude of the server). The entire staff and the Mgr now knew they had an upset patron. I politely addressed the mgr, who listen to my assessment of poor service and she apologized. Mgr assisted feeble staff in completing our order, (which was still hanging on the board- which one staff said, "oops we missed it!"). Left @ 06:35 with bag consisting of: a baker's dz, 1 knife, two cream cheeses, and no napkins for our road trip. Yes, we should have checked for the basics b4 departing, but we were upset, 30 min late in leaving, and just wanted out of there. Would you have thought the boss lady checked our order? I'm writing this review on the road, and it may have been a bit nicer, had the mgr offered us % off for their incompetence, a coupon, another plastic knife or even threw in at least 1 napkin as I fumble with these blasted things. The Mrs even asked them for additional knives and napkins. Guess they missed that too? I departed and told them to look for my review, which the mgr related, we'll look fwd to it. So boss lady...the place needs a wake up call and help! Recommend passing them by and hitting a vending machine instead. Maybe they need to take lessons from Kum n Go next door about customer service. read more

I came here a few times this past week since I was visiting from out of town and wanted some healthier options. I love their Greek salad. I didn't have to wait long and they had a drive thru at this location. read more

Not a fan of self ordering or self checkout. Walked in to look at the board menu and 2 staffers chitchatting in front of the bread. When they saw me they dispersed. As slow as the restaurant is someone could've been doing double duty. Not a fan of kiosk. Food is fair for a chain. read more

Stopped here for lunch on the way to Branson. Had the French Onion Soup. Dreadful. Had overly salty onion soup with croutons dropped on the top and then a handful of white cheese sprinkled over the top. read more

Panera Bread - Horrible French Onion Soup - Sandwiches Near Me - St Robert, Missouri

I paid extra for Avocado and this is how they made the sandwich. It looked like it was made by a five year old. Your service needs improvement. read more

Panera Bread - Thank you for the avocado I paid extra for WTH - Sandwiches Near Me - St Robert, Missouri

Just slow! They will get backed up on orders because they have all cars park in pick up spots...then there's a ton of people waiting on their food... read more

I come to this location often mainly for the free drinks. I am low income so I rarely get to buy food outside of home. well today I had $5 to get a breakfast and I wanted to try Panera. Avocado garden toast was $4.57 so I chose that. but when I opened it that is what I found. no avocado on on tiny piece just a tomato slice. put in an over sized box to make it feel like I got a value. such a rip off and I am very disappointed in my local Panera. some of u r my friend too. but whom ever did this should b ashamed and u r purely lazy and don't care about ur job or customers. ok rant over read more

Panera Bread - Avocado toast? - Sandwiches Near Me - St Robert, Missouri

I really enjoy going to Panera for Greek salad, but this location had very small portion sizes.

The food I ordered was okay. What made me give them a five star is because of Wanda that took my order. She was very polite and patient with me when I keep changing my order. She is a great asset to your restaurant. Would like to have more Wanda in your restaurant I will surely be coming back again since she gave me a card to download the app so I can start getting rewards. thanks! Wanda. read more

I put a big order for our company, I went in in person to complete the order I verified. The order was correct to include special instructions. I got there five minutes after the time it was supposed to be ready, and my order was completely wrong. The manager was not very sympathetic, and i left feeling very defeated. read more

Love their pineapple/mango and green smoothies! I went through the drive through so I'm not sure how to rate ambiance but and the service was fast and efficient! read more

Not to be mistaken with Panorama, which is the view in my bedroom when I remove my underwear. This is the part of the world which gave the gift of Panera to the rest of us. Not much of a gift. Bland food lands drinks free water and free WiFi. That's about it. I'm not sure why people like the salads from here. I've had good salads and these are not them. The only reason they don't receive one star is because they didn't mind me hanging out for a while after I ate, and it's a fairly comfortable place to hang out in. read more

Panera Bread - After the wok era things got westernized and next came the pan era. - Sandwiches Near Me - St Robert, Missouri

Great coffee at a reasonable price. Drive through is quick and efficient. Service has been friendly each time we have been through. Specially coffees and teas are very good. Update we choose Panera for coffee service over Starbucks to support a Missouri company. However this week two of no vanilla syrup for your coffee service. If you are going to have a coffee service how do you not have to me of the most popular flavors? Staff when asked about the issue could care less. You're standards and service are seriously slipping read more

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I once loved this place and now I hate it. I went through the drive thru to place my order which was not really a long line but the wait was extremely long today for whatever reason. As I'm placing my order I am being THOROUGH as I possibly can because under NO CIRCUMSTANCES am I able to eat pork which is why I SPECIFICALLY asked for a Roasted turkey avocado sandwich with NO BACON. After waiting 20 minutes, I finally to get to the window to get my order checked the bag everything "appeared" to be good okay great let's go. I get home and surprise surprise there is bacon on my sandwich I checked the receipt she got it correct on the receipt & WRONG AS HELL IN REAL LIFE!!!!!! My honey and I drive back because again I can't have pork nor can I just pick it off because it already touched everything else. When we get back my sweetheart goes inside for me because I am ill. He comes back with a thrown together sandwich which I am ashamed to even post that picture I get back home bite into the new sandwich and there's a freaking shell piece to a WHOLE ASS AVOCADO It's so sad because whoever made my sandwich yesterday made it perfect I don't even remember which bread it was but it tasted like Hawaiian bread (which I guess they normally don't use and couldn't figure out which bread it was to use today and couldn't use their pea brains to find similarities!!!!! Okay I'm truly ranting now but WHAT THE EFFING EFF WORD!!) A WHOLE ASS AVOCADO SHELL IN A SANDWICH I WOULDN'T ACCIDENTALLY FEED THAT TO A BIRD!!!!!!!!!!!! As always you should thoroughly check your order even if they do repeat it back to you before you pay at the window(yes I'm being sassy when I say that) but man I just got out of the hospital I'm extremely tired I'm thinking I was thorough was enough but I guess I have to be detailed with asking them not to put A HARD ASS AVOCADO SHELL that I could've freaking choked on. I want to give it zero stars but I can't. Do better, that is all. read more

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Very disappointed. We frequent a Panera closer to home that is great. However, this one leaves much to be desired. They were out of items on the menu, failed to include everything in our bag, and the guy at the drive up window acted like he didn't care. I think they put our $5 smoothie in the smallest cup they could find. I honestly haven't seen a cup that small at Panera before. My salad didn't have the ingredients that it usually does. If we hadn't already driven down the highway, I would have went back in to get it fixed. read more

I normally wouldn't write a review about a common franchise but this location does deserve some credit. I've had a couple of orders that were either something was missing or the order sat in the pickup area as opposed to being curbside delivered but they always managed to make it right. Brittney and Tiffany really do care about making sure the customer is taken cared of. The other associates were also kind and apologetic which takes maturity and professionalism. Things go wrong, but what gets done to make it right? This location does what other restaurants fail to do, and it's why I still keep coming back. read more

The dirtiest Panera bread restaurant I have ever been. The carpel looks and smells like puke. The manager is sitting in the seating area, while employees lolligag in the kitchen. The food was good but I won't return read more

Panera Bread - Manager having social instead of managing his employees. This place is a mass - Sandwiches Near Me - St Robert, Missouri

I really really want to like this place considering they have a coffee subscription which I would and could conveniently use everyday but they can never get my order correct. Here is a perfect example of my iced coffee I asked for. First, I was given a hot coffee...I told them sorry but I asked for a cold one. After waiting I finally got the iced coffee (I asked for a LITTLE cream and sugar) and was given basically a cup of half and half and a ton of sugar on the bottom. Another time, I paid extra on top of my coffee subscription to get Madagascar Vanilla and sugar and received practically black coffee. I literally cannot win in the coffee department. Today I ordered a blueberry bagel through the app to pickup in an hour and when I went to get it, it was not there. When I asked where it was I was told there were no more blueberry bagels left even though the app let me order. They had a dozen go out. Apparently, the app doesn't sync with the restaurant?? What this really makes me think is my one bagel was given away with a larger order even though I already paid for it an hour earlier. The manager was pleasant and told me to mention her name for a free bagel next time but I have a feeling it will be a confusing situation trying to get my free bagel on my next visit since the employees, unfortunately cannot seem to get orders right and I was not given a voucher or anything. The only reason I'm giving this two stars instead of one is most of the employees are pleasant. As far as your order coming out correct....one star. read more

Panera Bread - Panera coffee with "a little" bit of cream (half and half) and sugar...for reference my coffee on the right that I made at home. - Sandwiches Near Me - St Robert, Missouri

It's not even funny, I came to this place from Manhattan NY for a business trip. I was there for 2 days and went to specific Panera on both days. Food is good, which is obviously in accordance to Panera standards. But the customer service is on next level. Staff is the most awesome staff I have seen so far. You earned those five stars guys. Bingo!!!!! I am flattened by your service guys. read more

Panera Bread - Sandwiches Near Me - St Robert, Missouri

I come here for the green tea and that's about it. Today, i realized it doesn't seize to amaze me about how horrible this location is. Everything seemed to be out of stock. Almost all their speciality teas were out of stock, the entire pastry bar was out of stock, and the turkey for some of their sandwiches. Amanda rung us up. She was kind but seemed to be unsure with some of the questions. She stated that the roasted turkey was out of stock and they only deli turkey. Well, when she submitted the order, it seemed as though it was ROASTED turkey in stock and deli turkey out of stock. Well, i changed my entire order because there was no roasted turkey. As we sat at our table waiting for our food, we can hear the girls scrabbling in the back for what is needed for the orders. There was no bacon, which again, we ordered a BLT also. They also kept yelling for a running which seemed to slow down the process of orders. Amanda has brought us a bagel in the process of writing this review. She asked if we'd like to try it but gave us the ENTIRE bagel. (Thank you, Amanda) ANYWAY, the location is always dirty and seems low on supplies. I hope they can improve themselves. Service is super slow. read more

I love Panera Bread usually. Ordered chicken chipotle, not sure if whoever made the sandwiches is a new person or they're trying preserve more chicken but our sandwiches were mainly bread with little chicken. Disappointed...especially when I'm paying close to $25.00. Can y'all please, in the future, make the sandwiches like you used to? Thank you. read more

I have been a customer of Panera Bread for 20+ years. It was St. Louis Bread Company then. I was ready to make my order for delivery and when I called I was told they didn't deliver to my address. We're a mile and a half away. If they don't deliver food, why is it advertised. The sense I got was that, if you want food come in if not go to Macdonald's. From now on, I will go to MacDonald's before I ever go to Panera Bread in St Robert, MO. BTW.... I hate MacDonalds! read more

typical chain food, service is a bit on the slow side here but nothing outrageous to complain about. the food tasted the same as the other times I have visited this chain elsewhere. not worth the price for the most part but in a hurry its slightly better then mcdonalds read more

"Green" Goddess was all but green....lettuce was yellow and slimy. Panera Customer Service was accommodating, however, giving me another entree for another visit. read more

We ordered to go and waited about 5 minutes to be told they were out of the ingredients for a sandwich ordered so we settled for something else which was actually cheaper and didn't get a refund. Then waited over 20 more minutes to get our food at which point we said we were still waiting on a drink and then 5 minutes later we got that. Essentially we waited over half an hour for two sandwiches and two salads to go. read more

Stopped at this location on the way from STL to Dallas. I was highly impressed. Convenient location. Good customer service and our food was excellent! read more

Panera Bread - Turkey panini at Panera - Sandwiches Near Me - St Robert, Missouri

Good food but terrible service.. Tonight marks the third time that we ate at this Panera Bread and the third time they have gotten our order wrong. For some reason they can not get our order right. Check your bag twice before you leave or you will end up with something you didn't order. read more

Don't bother going to this location. The Service is absolutely dreadful. I have been here probably five or six times in the past month before work and they (maybe) got my order right twice. The first time I went, I had ordered and paid for a whole sandwich. They only brought me out a half, and then got snippy with me when I asked if they would bring out the other half of the sandwich that I had paid for. They did begrudgingly. Another time I went through the drive-through and they had left my card in the chip holder after giving me my sandwich. I knocked on the window as the person at the drive-through had walked away. She looked at me and rolled her eyes and kept walking. I just open the drive through window myself and grabbed my card and left. Most recently I went and usually get the chipotle chicken avocado melt. After waiting 20 minutes in the rapid pick up spot, I went inside to see what was going on with my order. I even checked my order to make sure I selected that they bring it out to my car in case I was in the wrong. I had ordered it right. At first they couldn't find my order, but it turned out that someone had made it and placed in the inside pick up area. Then they tell me that they were out of both the avocados and the chipotle sauce so they literally threw some chicken on to some bread and called it good. No one in here really seems to know what they are doing or what is going on. read more

Horrible!! Did curbside pickup. The bread on the grilled cheese wasn't even toasted. It was more like melted cheese between two pieces of soft bread! The soup was just ok. So disappointed Panera! Won't eat there again!! read more

Today, I ate at Panera Bread. The food was delicious! I ate the Chicken Chipotle Avocado Sandwich and the broccoli and cheddar soup. Both were delicious and we were able to eat outside which made me feel most comfortable. Every1 seemed to be cautious with their sanitation practices, but I wished they offered to go utensils. Also, a customer outside approached my group trying to give away their leftovers which I thought showed a lack of awareness. The food was sealed but I still didn't want to be approached by anyone I didn't know. The prices are a little more expensive than most fast food locations but the quality of food is higher as well. I would return to this location. read more

I'm not sure why this has poor reviews. They are always extremely friendly and the coffee is amazing and cheap. The only trouble I have ever had is them forgetting the extra side for sandwiches meals, but I just check before I leave the window. This is the only fast food I go to. read more

I love Panera Bread but this location is just not... Panera. The food was subpar and not nearly as close to the quality I have become accustomed to. I was passing through to Indianapolis and was excited I could get Panera, since I've been driving through the middle of no where all day. But this was a piss poor excuse for food in general! My girlfriend's bacon turkey bravo had ONE piece of sliced cold cut turkey. The bread wasn't cooked all of the way through and was tiny, doughy, and terrible. My tomato soup, which I absolutely love, was disheartening. I literally have never used the yelp app nor did I ever intend to, but this Panera Bread changed that. I downloaded this app to voice just how HORRIBLE this Panera Bread's food was. I hope they completely re-train the staff and fire the whole management team and find some people who can uphold the quality that Panera Bread is known for. I sincerely feel sorry for the people of Saint Robert MO who have to settle for this garbage that is being passed off as food. I wouldn't feed this to my dog. read more

Worst Panera Bread we've ever been to! Stopped for the night and decided to take advantage of the great reviews posted here and on yelp. Boy what a disappointment. Upon sitting down waiting for our food the floors were dirty, tables dirty and seats dirty. Had to ask someone to clean the seats off. She did but left them soaking wet. Guess she thought it would be okay to air dry. Once we got our food, I the silverware were filthy. After asking for more, the manager had to wash some. Although she was apologetic, she seemed a bit put out. Food was decent but for Panera Bread it could have been better. I expect better. read more

This Panera Bread location has gotten my order wrong almost every single time I have been there since I moved here almost a year ago. I have given them numerous chances, but it just isn't worth the hassle. It is very unfortunate because the food is good, the staff just has no idea what they are doing. read more