1. Jimmy's Heating & Air

    1. Jimmy's Heating & Air

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    Lancaster, SC

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    Jimmy's Heating & Air

    5.0 (2 reviews)
    Open Open 24 hours

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    9 years ago

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    3 years ago

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    Precision Air & Heat

    Precision Air & Heat

    (2 reviews)

    We purchased a 2.5 ton gaspack for our 1,300 square foot home in March of 2025. We contacted…read moreBrothers 8 times for service calls the first summer with no technician ever showing up for the appointments. This is our second summer. The calls started again. In that time frame we had one technician show up. He hooked his computer up to it, said everything is fine, didn't even check the thermostat inside the house. He charged us $140 and left. The system is short cycling. It comes on for 3-5 minutes, cuts off for less than a minute then comes on again. We counted 11 times in 10 minutes. I have a video of it doing it. I called yesterday, recorded my phone call with their knowledge, explained what it was doing and I needed a technician here at peak heat hours. They agreed, scheduled a service call for today between 12-4 pm. I have email confirmation of the service appointment. They were a no show, just like the other 15 times we've scheduled an appointment. I have less than a 2 yr old system that is being damaged by the short cycling and I'm going to be in a bind when it tears up. We are senior citizens with two disabled children in the home and I feel Brothers took unfair advantage of us. We will be paying on this unit until 2040 and it doesn't even cool our home.

    Precision air and heat, llc based out of SC and NC installed a condenser unit and evap coil for me…read moreover 3 weeks ago. The 2 gentlemen that performed the installation were great and polite. Once done, I informed Precision that the supply temp was fluctuating. They informed me by text and voice that someone would come out to check the refrigerant pressures. No one showed or called. I was also told that I'd receive confirmation that the units would be registered for warranty and an inspection would be scheduled to close the permit. Neither have been done. I called Abdul, the service manager and he made it seem like it was my fallult for not chasing them down enough. I called Asia about all of the above. She said she'd call back and never did. I contacted Roger Costner. He did not apologize or try to make things right. If you've been wronged by them, I'd contact the BBB even though they're not accredited (not surprised). I'd also inform the companies they rep. In my case, it's Tempstar.

    Jimmy's Heating & Air - hvac - Updated September 2026

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