Just received the yearly maintenance service for two AC units…read more Kevin did a good job. Appreciate the professional workmanship. I would recommend their services

I was charged $477 for a thermostat! My total bill was $717. All i got was. An over priced…read morethermostat, that is the only model they carry on the truck they have one other thermostat. A Honeywell for $100 cheaper but not on the truck that would mean anothe $99 call fee for coming back the next day I would save $10 Honeywell thermostats do no cost $350. No thermostat does but that's what I was charged . no options other than this ridiculously priced thermostat

I contacted this HVAC company to address an urgent AC issue. They told me they couldn't make it out…read morethe same day but confirmed a window for the next morning between 9-12. I followed up multiple times to confirm an ETA, only to be told that morning that they actually didn't have a technician available at all. This was extremely frustrating, especially with no AC working and no clear communication. If they couldn't commit to the job, they should have been upfront from the start. First and last time I'll be calling this company

HIGHLY RECOMMENDED…read more Hands down the best AC repair company I have worked with. Over the last 18 months I worked with several techs that were unable to revolve an issue on my AC unit. I had 7 different reps to my house to work on my AC and spent upwards of a couple thousand dollars with no resolution. The techs from Heating and air were able to fix the issue. It's great to have a properly functioning AC unit again! The techs were polite, friendly, and very knowledgeable. I have a Lennox, which not every tech is qualified to work on. US Air has techs specifically trained to work on Lennox systems. The customer service was excellent as well. They answer their phones every time I called and were always available to answer any questions I had. NOTE: I had every major AC company in the area work on my unit. They ALL failed to fix the problem. Some even created new problems. US Air Heating and Cooling saved the day for me!

I have been using American Air heating and cooling ever since we moved into this house, they have…read morekept my old AC unit, Freon, for 22 years, and it has finally bit the dust. Today they installed a new unit, and a new furnace, only took them four hours, Dave and his crew did a fantastic job, they really are the best, price was reasonable, did not any place else for other estimates, We are completely utterly satisfied, they get all five stars for us, his crew was efficient and clean, cleaned up all of the junk left no mess and no dirt in the house Have nothing but good to say for them

Been dealing with this company about 15 years or so . Dependable professional and honest . I…read morehonestly don't know how an HVAC company be better to deal with . These negative reviews only serve to remind me how fickle some in the public are .

I highly recommend NasCair! The technician came out, inspected the AC, tried a few things, then…read moregave me the diagnosis. Unfortunately, I needed a complete new system. I'd been expecting this for a while as the system was installed on 1992, some 34 years ago. They offered me a choice of a few systems and told me that they could install it the following Thursday. After I agreed, they showed up early Thursday morning, around 8:00 AM, pulled the old equipment, installed the new, had everything inspected, tested the system, installed a new thermostat and carbon monoxide detector, and where on their way. Total time start to finish, about 5.5 hours! My neighbor recommended them to me, and I recommend them to you! I had another estimate from another company, also very reputable, but they were about 20% more expensive, and at this price point, that's a lot!

Not sure why my profile linked to Lexington, KY. We are in Fort Mill, and still would give Nascair…read more1 star or less for selling us an undersized, contractor grade piece of crap AC unit.

I have used this company many, many times to do a number of things (new ductwork, no heating, no…read morecooling, home inspection, thermostat install, and a mini split install). All of the service was top notch and very affordable. Charlie is very knowledgeable and the owner is always a call a way. Highly recommend using this company. I have used several others in Charlotte and this is BY FAR my best experience.

I was really impressed with the service and attention we were given. I called at 8:00 AM with no…read moreheat and the temperature outside was in the high 20's, a bit chilly. Call was answered promptly and the person who answered the call had to call me back after checking to see when they could come. I got the return call within a short amount of time. He said that they would be there around 10:00. He came right at 10:00 and fixed our problem. He explained the problem to my husband and to me in terms that made sense. We were up and running. We opted to sign on for the annual maintenance. We were very happy from start to finish.

Our AC unit went out on July 2nd. We called several companies that told us they wouldn't be able to…read morelook at our unit until the following week. Keller's owner Glenn came out that evening and determined that the compressor was done. Within a few hours Keller provided several options. We made the decision to replace the unit and Keller had a crew onsite at 8am on July 4th. We were thrilled they were able to order a unit and have a crew servicing clients on the 4th! This is a top notch family owned and run company and I strongly recommend them. Thank you Kelly and Glenn! Trey Sheehan

Wow! It takes a lot for me to be impressed or even write a review but my experience with Josh today…read morecertainly propelled me to do so, here is why: 1. Punctual, actually arrived few minutes early and patiently waited for me to wrap up my meeting that was ending at appointment time. 2. Right as he opened our unit, he started walking me thru what he was seeing and describing how the system should function, if you are looking for someone with knowledge the was the guy! 3. Completed inspection and performed maintenance. I love working with small local businesses and today I'm certainly thankful I found this company after the previous firm that worked on our unit got sold to a "big guy", whom no way I would ever use. Thank you, thank you, thank you!

A family recommended Total Heating and Cooling to me after they had and amazing experience with…read morethem. I had them come out to my home and do annual maintenance and inspection on the unit. They did a full report on the entire unit with photos and descriptions that were extremely informative. I didn't just feel like another call to this company. They are knowledgeable, friendly, and honest. Aren't pushing you into a decision. Simply allowing you to use their expertise to make the best decision for you and your family. 5 STARS HERE! On top of call that they install top of the line Trane equipment at the most competitive market price.

My leasing company hired them to install a French drain in my backyard and they didn't install a…read moreproper drain. My yard looks like absolute crap. Now they have to hire someone else to redo all of this and I'm annoyed!

They couldn't have picked a better name. This business will always be my first choice. My AC went…read moreout last night. I have 3 kids and all of our bedroom temps were inching toward 90 degrees. I called a few companies to cast a wide net and the ONLY company to respond was First Choice. Alex was able to come out and diagnose/ fix my problem very quickly. I am so grateful and will recommend this business to everyone!