Edwards Transmission

I was stranded with my son and they were there to tow me within 20 minutes! Recommend them 10/10!read more

I was so happy to have Gordon Hemphill Towing come help me with my tire. AAA gave them the wrong…read morevehicle, and Dee immediately got the right info to get the work done. In the heat of the day, on a Sunday, he kindly answered my questions, and made short work of the change with efficient professionalism. I was very impressed.

River City Towing & Recovery

3.7

They have the best rate in town and never disappointed for towing services.Very polite and fast…read moreresponse..

If we could give them a 0, we would. They had the opportunity to contact us before we arrived to…read morelet us know that the 26ft truck we rented had been turned in reeking throughout of cat piss--even if it had been returned only 15 minutes before we showed up. They still should have called us. We drove 4 hours there to pick up the truck so we could haul a huge insulation load from the supplier from Monroe to Nola. We called their U Haul location, made sure they would have a 26 ft truck. And verified the day before to Donnie's U-Haul we would be there and the importance of the truck, the length of our drive there and back as Monroe was the last supplier location with this particular insulation. We get to their U-Haul, fill out our paperwork, and open the back of the truck before we take off. A cloud of putrid cat piss smell. They have another 26 ft truck parked up front, but we cannot use it as it's for their use locally they tell us. The guy who inspected the truck earlier (nowhere around) didn't notice the urine smell they tell us, even though the front desk receptionist and the owner? who came out acknowledged the smell. No offers to clean or fix the problem. It supposedly just came in, yet the engine wasn't warm but the smell sure was! They pull a few cleaning products out as a feeble offering when we ask if they have anything (after all, they should be professionally cleaning their trucks out between clients/renters), but they are NOT cleaning them. So be aware. They knew, and they rented it to us anyway and didn't tell us before we had signed all the paperwork! They didn't clean, didn't offer to clean, didn't have a back up truck, didn't bother calling us but instead surprised this on us when we were at our most desperate, needing to pick up the load that day, and return back home that day in 4-5 hours. All of our insulation load smells terrible after the hot drive back. How crappy can people be to each other? Our bad I admit for just not walking away. We tried cleaning it out with a urine-neutralizer in the parking lot where we were picking up the load, but it was at best temporary & we were praying it would work. It didn't. After 4 hours closed up on hot roads, even worse than when we first picked it up. The entire load of 50 bales has to be wiped down individually. We couldn't move the bales into the house jobsite due to the acrid, horrid smell. They didn't tell us that we needed to turn in the truck using our cell phone or it wouldn't show as returned. Thank goodness we called the 800 U-Haul to report the issue with the cat piss and get help with what we should do when returning the truck. Good thing we called the 800 number or the reeking truck issue could have been charged against us. And that's when we found out you don't just drop the truck off, but they should have instructed us to return through the U-Haul return truck feature on our phones. If we didn't do that, the truck would not show as returned, and we could have been charged for not returning the truck as well as being charged as the responsible party for the smelly truck cleaning. Kudos to the representative at UHaul who patiently helped out tired, angry drivers standing in a dark parking lot trying to get through the return process on their cell phones. Everyone was very nice. That doesn't cut it. Still so angry today can barely write this. AND who the F&* puts their cats in crates in the back of a hot moving truck?! This entire day was a scene out of a horror comedy gone wrong with crappy scriptwriters (pun not intended).

Copes Towing Service

3.0

(8 reviews)

Copes is always there when I've needed help. Friendly and…read morecaring no matter what the situation.

came out was suppose to jump my battery. told me it was my starter and it was not their caught and…read morecharged me. I called someone else and they game me a jump start with no problems. They told me it wasn't their problem and would not refund me. PLEASE AVOID THESE SCAMMERS!!!!

Bears Towing & Recovery

2.9

(13 reviews)

Zero stars. I was charged $1600 to have my tractor trailer towed 4 miles. The driver complained the…read moreentire time about having to come out to tow me. Their dispatcher was also very rude. Did I mention the 8% credit card fee?

Called to see if they could move a shed for us. He said yes and would be there in 15 minutes…read more Showed up and had shed moved immediately and efficiently. James was polite and a man of his word. Will definitely be using him again for anything that comes up.

Hemphill Towing & Recovery

1.0

These people are very rude and and dont want to answer questions. So dont call after 5 on Friday…read moreand over the weekend. I highly would not recommend these rude people. Look for someone else...

From the owner: Been in business since 1971. Pride myself on doing a good job, responding promply & going the extra…read moremile for my customers. Honest, Dependable, & Trustworthy. Family Owned & Operated. Lived in the Monroe & West Monroe all my life.

Nettles Frank Automotive

3.0

I was on my way to Dallas, TX when my car engine began to act up. I called Frank, and they…read moreimmediately saw my car and quickly came up with a solution to get me back on the road. The staff was incredibly nice and helpful. I would absolutely reccomend their services to anyone in the Monroe area. Excellent service.

Don't let them do the "tune up" unless you want to spend close to a grand on scheduled service.read more

Culp's Automotive

4.3

(11 reviews)

I have been taking my vehicles to them since they open their doors in the mid 90s. I have always…read moregot great results. They are very professional. They are always genuinely concerned for the well-being of the customers. They take pride in what they do and it shows in the work that they provide for their customers and their vehicles. I would recommend them to anybody 100%. They are good Christian people. I Love them. I consider them

Great place repairing your car and the price to higher I know this guy about 40 yearsread more

Discount Tires

Brett and Jarren were very friendly with amazing customer service they waited after hours for us…read moreinorder to get to them to get our tire fixed

When you spend time on the highway, your gonna run into some problems. Lost a tire and figured I'd…read morebe doing a lot more driving. I was recommended this place by a local. The guy helping was extra helpful and got me back on the road in less than an hour. Thank you..

Monroe Tires And Rims

Great quality tires with the spikes and the prices are always right love the Service Members never…read morenew 1 always the same familiar guys who do an excellent service for your brand new vehicle or "wheels" they are always happy with your service they will always remember you and they will never disappoint even though the car has it's own special needs they are very happy to help out with your every day customers appreciation with care and AWESOME RIMS

Great people's reasonable prices never have no issues at all just on the top place I go to for my…read moreservice

Jims Auto Service

I've taken five different vehicles of ours to him and they have repaired them all with quality at a…read morefair price. Even had him tell us he didn't recommend we go to the cost of quieting our squeaking brakes ..I've never had a mechanic recommend NOT fixing something. Jim is the best there is! Fair pricing with quality that stands behind all his work. (Can't say that for the shop down the road across from Avant rd) Highly recommend Jim's!

Jim and his crew took SUCH good care of my concerns with my vehicle. They didn't try to oversell…read moreme, and called me with updates throughout the day. My vehicle is now running smoother than it has in years! Highly, highly recommend Jim's Auto Service.

Dedicated Tire Services

I have known Steven LaCourse for a number of years now and if I had to describe him and his crew at…read moreDedicated Tire Service in one sentence it would be this: DTS is staffed with hardworking and honest individuals who treat each job as if they were working on their own vehicles. I know this from personal experience. DTS is the type of business you always heard your grandparents talk about...friendly, honest, fair, and always dependable. Steven practices business based upon three principles: God, Family, and Faith. I am so thankful that such places still exist in this world. Give Steven and his guys a chance. You will be glad that you did!

From the owner: Diesel Truck Repair, 24 hr Roadside Assistance, Diesel Tire Repair/Replacementread more

Down South Diesels

You cannot go wrong doing any kind of service with DSD. Daniel is an honest, trustworthy, and…read moremeticulous guy who does nothing but the best for his customers. He has worked on several of my trucks over the years and there is no one else I trust with my vehicles!

From the owner: Premier Diesel repair with a decade of dealer training. We diagnose and repair what most shops…read morecan’t figure out, heavy electrical concerns welcome.

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1 review that is not currently recommended

The reviews below are not factored into the business's overall star rating.

Jennifer H.

5 years ago

I called them after my oil change shop said I had a transmission leak. They were able to fit me in the very next morning and charged me nothing when no leak was found. I highly recommend them and will use them again for any future transmission issues. read more

Edwards Transmission - autorepair - Updated July 2026

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Autoplex Automotive

3.0

After checking with other repair shops, I found Autoplex. I knew the problem was a bad alternator…read more Other shops wanted to charge me a diagnosis fee for something I already knew. Took to Autoplex and was given an estimate. Took my car in one day and it was completed the next. The final cost was exactly what the estimate was. Just wish there wasn't a fee for using a credit card but that's disclosed up front. For my experience, I would recommend.

I brought my work vehicle in May 14, 2024. I called several times to check on the progress and was…read moretold they were working on it but couldn't tell me what they found yet. At 4:30pm I called again and Brandi said they didn't have anything to tell me and it wouldn't be finished. At 7:00pm we were driving by their shop and my vehicle was still parked in the same place I had parked it before they opened that morning. We stopped so I could check that it was secure, since it has several thousand dollars worth in tools and supplies inside. I found the door was not locked and upon checking, I could see it had not been in the shop at all, although I had been led to believe work was in progress. I got in and drove it to my secure location. This "am" I called and Brandi was not aware my vehicle was no longer on their premises as Brandi said, "I didn't realize," then she was at a loss for words. I told her I would come by to get my key later, but I would not be back for service again. Billy Wade

Auto Body Specialist

3.2

Made sure payment was received but no thank you!! Very Disappointed!!!!! They did a GREAT PAINT…read moreJOB ON OUR VEHICLE!!

Everyone there is extremely helpful and professional. I was sent automated updates on the status of…read morethe work. I was highly satisfied with the job they did on my vehicle and I highly recommend them!

Parker Collision Center

4.4

(5 reviews)

I took my car in October to get my sunroof replaced and my left passenger window replaced. I just…read moregot it back today January 5. Not pleased due to the fact I was without a vehicle for so long. I think the parts should be ordered and in hand before you take a customers vehicle. The insurance only paid for 30 days for a rental. I was out $600 to use the rental. Went up there to discuss why it is taking so long and to see if they would provide a rental. The owner was of no help and wasn't willing to do anything to resolve the matter. He just said, in a sarcastic manner, what do you want me to do about it?? So no I won't recommend

I took my Nissan Altima to them after someone backed into it, from the start they were…read moreprofessional, courteous & they told me I had nothing to worry about & it was in & out in less then a week, they washed & detailed it & quite frankly it looks better now than it did before, I'd like to thank Brandon Parker & staff for going above & beyond for me & my Nissan Altima.

Transmission Specialists

(4 reviews)

I bought my toyota highlander there and when I got it back it run like new, the staff is wonderful…read morepeople to work with and talk to the owner is great to talk to, they help you as much as they came they work with. Best transmission shop in Louisiana. I'm from New orleans not one there are better then here. Thank you guys, keep up the good work,in Jesus name amen!

Highly recommend. They get right down to business and they meet whatever the date they say they…read morewill have your car back rolling.

Warren's Auto Repair

4.5

We are a military family driving cross country and heard a noise coming from our Land Rover. I…read moresearched the nearest auto repair shop and came across Warren's. Thank goodness we did! The team at Warren's were amazing! They knew our situation and really accommodated us and helped us get back on the road. The customer service was amazing and the prices were fair. Really appreciate you guys!

I recently had to move out of state and wanted to make sure my car was safe to drive from Monroe,…read moreLa to Florida since my car is 15 years old and definitely needed some work. They fixed my a/c, replaced the horn, replaced the battery, replaced all 4 tires and did a routine service. The work was done fast and price was very reasonable. Rick was so kind and made sure to let me know that I would soon need a few more things replaced once I got to Florida. I couldn't have asked for better service. I would highly recommend this shop if you're in the Monroe area.

Jim Taylor Ford Lincoln

3.8

(5 reviews)

I was told mechanic knew what was wrong before testing and didn't want job. So I assume they didn't…read moretest but charged me over $200 to tell me what was wrong!

By far the best experience we've ever had buying a car. Would highly recommend JT and especially…read moreDarren! We were in and out in less than 2 hours! Unreal! And Darren had the vehicles we were interested in pulled up and ready before we got there! When the time comes around again, we won't hesitate with where to go!

Karl Malone Toyota of Ruston

3.1

(11 reviews)

Candace will take excellent care of you. She went the extra mile to get me into a rental so I could…read morecontinue my journey to see family in Tennessee. I had been involved in an accident in Ruston stopping to get gas. My vehicle was totaled leaving me stranded but Candace worked with me and was so personable. I'll always be grateful to her.

Absolutely, here's a more professional, respectful, and impactful version of your review that…read moremaintains the facts and your experience while making it clear and strong: Review: I have purchased four vehicles from this dealership over the past five years, and up until recently, my experiences had been positive--especially working with Raymond Benton and the general manager, Joel. However, my most recent visits have been deeply disappointing due to interactions with two employees, Julie and Komona. Over the past three weeks, I visited the dealership twice and encountered significant difficulties dealing with Julie and Komona. Despite my strong credit history and proven track record as a customer, I was misinformed and treated unfairly. Julie incorrectly told me that my FICO score was significantly lower than it actually is--something I know firsthand, as I have been working diligently for two years to improve it. She also stated that I would need a cosigner, which turned out to be false. Frustrated, I decided to take my business elsewhere and went to another location of the same brand. Within an hour and a half, I was approved for the exact same vehicle--without a cosigner and with a better interest rate. That vehicle is now being allocated to me, and I'll be picking it up in the next 10 days. What disappoints me most is that I've been a loyal customer, and I've even helped this dealership with sponsorship opportunities in the past. I expected honesty, transparency, and a level of respect that simply wasn't given during my last two visits. Unfortunately, this experience has made it clear that I will not be returning to this location, nor will I refer others here as I have in the past. I'll be sending them to the Eldorado location instead, where I was treated fairly and professionally. To be clear, I still highly recommend working with Raymond Benton--he's an exceptional salesman--and Joel, the general manager, has always been great. Unfortunately, neither of them was available when I visited, and the experience I had in their absence was unacceptable. I hope this feedback leads to improvements in how customers are treated. Every customer deserves to be treated with honesty and respect, especially loyal ones. Eldorado Karl Malone Toyota will forever have my business. MNH

MR. Auto

We've taken a 2019 Mercedes GLC and 2024 Hyundai Palisade to Mr. Auto recently and have had great…read moreexperiences both times. They were able to fix a dent in my aluminum hood when other shops in town said it couldn't be fixed and wanted to replace/paint the hood, fenders, and other parts. My wife was worried about not having her car to run our kids around town so Mr. Auto let her keep her car while waiting on parts then completed her repairs faster than expected. They're honest people that do great work! We highly recommend them for any auto repair needs.

WALPOLE TIRE OF OUACHITA

3.3

(8 reviews)

Great group of people. Fix my problems with no hitch. Very Reasonably priced…read more I have a 2006 Ford F150 4x4

While in Louisiana, before traveling back home to Texas I needed 4 new tires and a front end…read morealignment. Walpole worked me in on a Saturday morning, provided me great service at a great price. Needless to say my drive back to Texas with my grandson was a much safer trip than it could have been! Thank you Walpole Tire!! Sarah Taylor Weatherford Texas

Shelton's Automotive