The atmosphere wasn't very friendly, and it was difficult to get assistance in English. It seemed…read morelike service was more responsive for Spanish-speaking customers. While the meats were good quality, the overall experience was still not very impressive.

I had such a great experience at this meat shop! The staff were incredibly kind, welcoming, and…read morevery helpful. They took the time to answer my questions and even gave great recommendations. You can tell they really care about their customers and the quality of their products. It's rare to find service this genuine--I'll definitely be coming back! The ambiance Reminds me of Mexico

Got a ribeye roast bone in for Xmas. I just finished the last slice of that heavenly piece of meat…read more Their customer service is on point, they always answer questions you have about meat, cut and grades with ease and understanding most of us aren't super familiar with cuts of meat. I will definitely be going black again for Passover meal in a couple months. May start using them for some of my everyday meats as well.

Sad to say , very disappointed with just about everything in the store. The meat itself looked off…read morecolored. I wouldn't even feed it to my dogs. Save yourself a trip and go to another meat market I'm usually the kind that " if you can't say nothing nice, don't say anything at all" But , I hope this can prevent someone from getting sick. Or at least save some fuel and not drive there

Dear Gonzalez Meat Market Management,…read more I am writing to formally bring to your attention a concerning experience I had at your Lancaster, California location. My intent is to make you aware of several issues related to both food safety practices and customer service, as these are matters that directly impact public health and customer trust. First, I observed what appeared to be serious health code violations. During my visit, a staff member handled raw meat and then proceeded to touch other surfaces without properly washing or sanitizing their hands. Specifically: - Raw meat was transported from a neighboring location and handled in a way that created a risk of cross-contamination. - The individual handling the raw meat also handled the exterior of the bag, which can transfer bacteria. - Afterward, the same staff member touched cash from the register, soda cans, and prepared food items without changing gloves or washing hands. This sequence of actions raises concerns about cross-contamination and food safety, especially since customers directly consume these items. Secondly, I would like to address the customer service experience. At the time of my visit, there appeared to be insufficient staffing, with only one chef and one cashier managing a high volume of customers. As a result: - There were approximately 20 customers waiting, and service was significantly delayed (around 20 minutes or more). - Several customers ahead of me were still waiting when a customer who ordered after me received her food first, despite placing a larger order. - My order was simple (four carne asada tacos and Mexican rice), yet it took longer than expected without clear communication. Additionally, I was informed that the grill was down, which contributed to the delay. While I understand that unexpected issues can occur, this was not communicated proactively, and there was no effort made to accommodate or compensate for the inconvenience. I had requested grilled onions and grilled jalapeños, and given the delay and circumstances, it would have been a considerate gesture to provide these at no additional cost. Instead, I was charged and met with an unprofessional attitude when I raised concerns. Overall, the combination of potential health code violations and poor customer service created an experience that was both disappointing and concerning. I hope you take this feedback seriously and implement corrective measures to ensure proper food handling procedures and improved customer service moving forward. This place has strong potential, but a few operational improvements would really elevate the customer experience. During busy hours, more staffing and a clearer order system would help reduce long waits and ensure customers are served in the correct order. I'd also recommend reinforcing basic food safety practices like preventing cross-contamination between raw meat handling, cash handling, and food prep, as well as keeping the grill consistently running during service hours to avoid delays. Lastly, when delays happen, small gestures like complimentary items or waiving small add-ons can go a long way in maintaining customer satisfaction and loyalty. Sincerely, B. Orona Blackshire

Awesome service !!l they have the best meat in the whole Antelope valley . Juliana was the bestread more

Beware...the pieces that are in display that look prime. Is not what they are going to give you if…read moreyou ask for their pre marinade. Barely any marble and looks old. Make sure you choose you cuts and have them marinade after. But they charge for the marinade, they soak it and weight it after and charge you the meat price "14.99lbs" for marinade... shady but unfortunately only somewhat decent meat market up here....

​​I went in to Gonzalez's Meats for the first time today May 3rd 2026 because I heard that they…read morehave some good meat there . I was prepared to buy four ribeye steaks . But no one acknowledge me ,​no one asked if I need anything even when I acknowledge it even with eye contact with the butchers behind the counter. But they sure acknowledged other people after me walking up and asked if they needed something ​ . Very Piss poor customer service from the employees not very professional . This is minus five stars rating if there was an option for it .

Great selection of meat fresh and frozen the prices are reasonable and all around have great meatread more

I would like to get any information available on the meat place. Apparently they have moved from…read morethe chicken facility and halal refuses to give out any information on the meat business that was there. I can't find another meat as fresh and good service as them. If anyone has any information on them that would be much appreciated. The man did once tell me they had their main location in the valley in Sylmar but I unfortunately didn't get a name or number. I never thought they would leave antelope valley.

Buyers beware!!! This place has horrible customer service, the young kid at the meat counter has a…read morereally bad attitude, and doesnt care, very rude!! Probably doesnt want to be there so he gives customers attitude. Too bad its a family owned business, the old man at the register is his dad so any complaint you say wont matter. Service is shit!! I would give it zero stars, but doesnt let you.

Drove by, went in, store it was like stepping back in time , made me feel like I was a kid . The…read moreson was manning the meat counter,I'm a Ranchera meat gal, but today I bought some diesmillo and let me tell you , we grilled that up and it was delicious!! We also bought some of the marinated chicken leg meat.... It was to die for perfectly seasoned, mmmmmmmm. We've shopped at the Gonzalez Meat market, but their chicken marinade, I didn't like because when we grilled the meat it charred and was bitter , it was also super salty ! The older gentleman at register was very pleasant. This is our new and favorite shop, to pick up meat to grill!

Was looking for British sausages to celebrate my father that just passed. Took a gamble and checked…read morethem out and they had them! We also ordered a couple of sandwiches while we were there and the customer service is INCREDIBLE. We will definitely be going back there again in the future. Thank you!

I was in the area and looking for a sandwich place to eat, looked on Yelp and Best Of Europe came…read moreup. The sandwiches looked good so I thought I'd give it a try. It's a little shop located in a strip mall with some tables and chairs inside and limited seating outside. Walked in and it seemed pretty quiet with just one other customer waiting for their orders. Customer service was just OK. Looked over their menu and decided to go with the turkey sandwich. Step one is picking your bread. They offer a variety of eight breads to choose from I went with whole wheat bread. Step two is picking your cheese and they have a variety of 16 cheeses to pick from I chose pepper jack. Step three is the condiments. I went with all and if there's anything you don't want, you can subtract it. The turkey sandwich I ordered was OK. They were very generous with the turkey. It came with all the vegetables and fixings, but I couldn't figure out what was giving it a salty taste. Should've went with a different selection of bread as the wheat bread was very, very dry and crumbly. Paired my turkey sandwich with jalapeño chips and a Coke.

Everything about this place is amazing. It's a hidden gem for reals, I love the way the service is…read morehere, the meat is very fresh and tender, the price is amazing, and don't forget about the customer service as well, he's very patience and loves to share recipes!

Great quality of meat. I got 2lbs. lamb brains. Very happy with my choice. Butcher was very nice…read moreand friendly.