DO NOT GO THERE. I went there originally to get checked out an inspection for my car and they slowly gained my trust. Then as quick as they gained it they took it away. I went to them again for replacing my radiator reservoir only for my coolant to be leaking out of my car. thankfully it was only 1 tube and we would cut it and it would still find another hole and leak again. we removed that tube and replaced with a newer one at oreily's. These people are either con artists or they are seriously dumb. read more

Where to start, well first the first contact I had with the lady at Jim's was absolutely wonderful, 2nd I got there and they were busy which is awesome to see, however I was greeted in a timely manor, I was a little confused by how much it was going to cost but that on my because I have trouble understanding a lot, the gentleman that worked on my rig was a nice guy, the guy who I assume was Jim was nice also. Overall I highly recommend at least calling to see if they can assist you with your project. %1000 recommend , will be back read more

Not impressed with work lately. Took car to be looked at and diagnosed. Gave me a diagnosis of the problem but admitted never actually looked at the car. Then how do you know what's wrong. Just guesstimate and Jeopardize safety of my family. Took my car to different shop and found issue and repaired correctly. read more

Great service! Brandi is awesome. Always quick to get my vehicle in and getting it back to me. The work they do is always good and a fair price. Highly recommend them to everyone needing a trustworthy mechanic! read more

BIG FAT ZERO. When my appointment was set with these guys, they were clearly told that I needed a new catalytic converter assembly installed and that I also needed the rest of my exhaust inspected, and any additional damaged/worn out parts to be fabricated/replaced. When I arrived, I could barely get the staff to communicate with me. The woman who checked me in seemed pleasant enough. She was not outright rude in any way, but there was simply no communication. She took my key and walked off. I expected someone to check in with me at some point to set an expectation for how long I could expect to wait, but no one did. After about an hour of waiting, I asked about how much longer it would be. I wasn't being impatient, I just like to have an idea of how long I can expect to wait, especially when I'm in a tiny waiting room with ridiculously loud music and no restroom. In answer to my question, the woman told me it would be awhile yet, and mumbled something about it being a big job. Okay, great, you could have told me up front what kind of wait time to anticipate and added the context of how big the job was then. I'm not a mechanic and didn't understand the scope of the job, that's is why I'm paying you for your expertise. Anyway, a man finally came to the counter and waved me up. He didn't speak at all except to tell me my total. I paid the bill, $200 for two hours of work. Okay, that's reasonable, but I really, really, would have preferred for someone to have given me an estimate or idea of expected charges before simply handing me a final bill. I tried to ask about what specifically had been done to my car and whether any problems beyond the ones I was aware of had been discovered. It was torture pulling words out of this guy. He grunted something about my exhaust fine now and walked off. It was almost cartoonish. Five minutes after I drove away my car threw another check engine code. Grrrrr, are you serious? Hell no, I wasn't going back to this place. I took my car to Rose's Muffler in Grandview, who has always done me right. I should have gone to them begin with, but I live closer to Belton and was trying to save time. : ( Rose's astute mechanics and very capable communicators explained that when the prior shop (Jim's) had removed and replaced my oxygen sensor as part of the exhaust assembly install, they'd installed it wrong and totally stripped out the threads on the part. So I got to pay another shop almost $400 to replace a part that Jim's had destroyed. Steer way, way clear of the incompetent, uncommunicative people at this place. read more

I have dealt with these guys a few times they've always been fair and honest with me. They're very easy to work with and have never tried to push any additional services on me at all. I've had a few special requests to do with parts and things like that and they've never given me any hassles with any of it nice people easy to work with. read more

cleanest and best mu shop I've been to, perfect folded and welded pipes plus great service.

Doesn't have a fenced in lot, no security cameras. If your car gets stolen from here you are still expected to pay the bill even though he does not have a car to give you- just your keys back. I came here to defend the guy a little bit until I started reading all the other reviews about how he hoses customers. So I guess there's plenty of other options that have actual fenced in lots to keep your vehicles secure ... read more

Jim's Discount Mufflers is great! Been taking my cars to them for years! Very fair on the pricing and do great work in a very timely fashion! Thanks for everything you have done for my family and my self over the years! read more

Could have taken me for my money, but explained the repairs weren't worth the car itself - Much appreciated honesty by a small business owner read more

My son took his car to have the muffler/exhaust fixed so that it would pass inspection. We had previously gotten two written estimates, one from Rose's muffler in Grandview. The estimate was for $170 to fix the muffler and the mid pipes. My son had to borrow money from his employer and his employer told him to take it to Jim's because he felt like Jim's would give him a better price than Rose's. So my son did. He was first charged $140. Which he paid. But when he went to pick it up they told him it would still not pass inspection and that they could fix it to where it would for a total of $240. So my son was expecting to pay an additional $100. However, when he went to pick up his car they charged him an ADDITIONAL $240 dollars for a total of $380. This is more than double what the other shop would have charged for the entire thing! I think this company saw and easy mark and took full advantage of him. They gouged him! When I went in to ask about it, they could give me no reason why it was so high. They did not even attempt to answer my questions. Buyer Be Ware! Drive the extra miles to Grandview and take it to Rose's! read more

I have consistently had good experiences with Jim's. They never try to sell me anything I don't really need, like the bigger chain shops always try to do, and twice they have found and fixed minor problems AT NO CHARGE. I highly recommend this shop. read more

Claimed to fix my brakes and sent me and my children down the road with no brakes. When we came back they griped that our vehicle was old, (It's a 2000) and said they would not refund my money and would need another $250 dollars to try again. He got very hostile and said he didn't work for free. The mechanic I had fix it said the parts Jim's claimed to replace were not replaced and the leak was easy to find and fix. Van runs great now. Go to Jacks just down the road. read more