Every time I have an issue with my car, they go above and beyond. The owner Joe, his son Zack, and…read moretheir mechanics are professional, helpful and fair in their prices. The services are top quality. I will never go anywhere else.

High Quality work at reasonable prices. Professional, timely, and courteous. Appreciate their…read morehonesty when dealing with issues/problems.

i took it in too electrical system checked out bad altenater then they found a bad brake line so i…read morehad them fix that then all of a sudden i had abad gas line they wanted too fix it for 2000.00 i said no to that now something i had never noticed before i put $10.00 dollars in drove about a mile and was allready out of gas ismell gas all the time ihave owned the vehicle over ten years total charge for there service would have cost me around $4000.00 dollars iwill never go back there again

My first time.using this business. They got me in promptly for my appt. very courteous and…read moreknowledgeable. Turned out to be a simple headlight problem, was in and out in 10 min. And no charge They also offered me a ride but I didn't need it.

Took my car in for a simple diagnostic test and minor repairs. Charged us an arm and a leg and also…read morecut major wires to the wiring harness and tried to hide it and deny it. They only thing they had to say was bring it back in to assess the damage and we highly doubt our techs did it. We won't be back to this shop and I highly recommend you don't use them either.

After moving to Kansas City, I spent several years driving back to my home town for oil changes…read more Crazy, I know, but I'd had trouble finding an auto shop that I felt was honest, quick, and did quality work. After asking around for recommendations, I decided to give J&T a try. I've had nothing but great experiences since! I usually wait at the shop while my car is being serviced. My car is always serviced very quickly. I'm usually in and out in under 45 minutes. The shop is small but does offer Wifi and snacks. There's also a small TV in the lobby. The only downside to me is the location. Spring Hill is a bit of a drive for me, but I feel like it's worth it for a shop that I can trust. Overall, I feel like the cost is pretty comparable to other shops in the area.

Always a great experience. They do EXCELLENT work. 100% trust every estimate and work that 's…read moredone.

DO NOT TAKE YOUR VEHICLE HERE UNDER NEW OWNER AND MANAGEMENT. Took my vehicle here on March 22nd to…read morechange my front brake pads. A job that normally take an hr and a half took 3 and a half hours. After picking up my car I noticed there was a dent in my car 2 days later. Went back spoke to owner and he sent me to get an estimate to get it fix. Sent him estimate via email and he stated that he is not going to fix it because he feels like he is been scammed. I've been going here for 10 plus yrs when his dad owned the place and Jim and Floyd were the mechanics there. I spent 400 to change my brake pads that morning, but he had the audacity to say he feels like I'm scamming him when he was the one who told me where to get the estimate.

I made an appt to have my brakes checked out. Took car in at 8:15am…read more At 12:15pm, I called to see what they had found, call went straight to voicemail. Around 12:30pm, I called back and was told that the technician had gone home sick at noon. My car was not looked at in the 4 hours except to complete an inspection, that I had asked for. I was told someone might be able to work on my car if I left it, but that they were fully booked for the next two days. I retrieved my car and took it elsewhere.

AVOID THIS BUSINESS Made an appointment for known repairs…read more Showed up for appointment and was told they needed the car all day. They wanted to drive car around "to feel" the car. Of course, there's a charge for that "service." Instead, we asked for specific repairs and they charged for "taking a look" to confirm in addition to cost of repair. They also said they had to run codes, charged to run codes, then quoted a repair that had already been done. The communication from the "front office" to techs is ineffective resulting in wasted time and unnecessary repairs being made and quoted. If your car problem is not cookie cutter, they are not equipped or able to diagnose. Their service is mostly consuming time and charging for it.

I go here for alllllll my car needs(for 7-8years now). I've had nothing but positive experiences…read more As a female, it's easy to be taken advantage of by mechanics. This shop has always prioritized saving me money by explaining what work was more urgent, and what could be put off til later. I've driven older cars, so work needed can add up. I also appreciate how they update you throughout the process and do their best to get you mobile again asap. Fast, friendly, and honest work!

Was new in KC and looking for a new reliable shop because my VW GTI 07 was on it's last leg. I was…read moreimpressed a few times by these guys and finally decided to write a review. They really care about their work and about their customers. They would text me back updates to the minute most times. I've never had an issue with the price and the few times I pushed back on the quote, they were able to break it down and I was able to corroborate what they were telling me either online or from others mechanics. I've been working on cars my entire life and these are car people. Go here for quick, knowledgeable, and honest mechanics. Neil, Erik, John all commendable.

I've been going to this mechanic for years, and my wife's family has trusted him long before that,…read moreand for good reason. He's the kind of mechanic you hope you find but rarely do. Straightforward, fair, and honest. No games, no upselling, no "mystery problems" suddenly showing up out of nowhere. He explains what's actually going on with your vehicle and fixes it right the first time. Pricing is more than fair, especially considering the quality of work. You leave knowing you weren't taken advantage of, and in today's world, that's worth a lot. Whether it's routine maintenance or something more serious, he takes care of you like family. Hard to find someone this trustworthy in the business, and I won't take my vehicles anywhere else.

Honest is the truth. The guys wont up-sell you on anything unecessary ever. Been using them for my…read morebusiness/personal vehicles since around 2020 with no issues. They're very upfront, honest, and affordable in my opinion. Turn around time is usually pretty good even though they always seem to be very busy. Skip the dealer if you can and go here.

Went in for a valve cover gasket replacement.. originally quoted 325 to 350.. had a diagnostic…read morerun.. 90$.. gave me the codes.. said my motor was covered in oil.. another 140$ to clean it.. asked if they would do the top as well.. not done.. said I needed dye injection in my motor.. another 100$.. diagnosed was useless as there was no coolant in my car.. final bill? 640$ for a basic valve cover install and motor (semi) cleaning.. totally ripped off

I was recommended this shop because London Automotive could not get to my car for a while. I…read moreshould have waited. I brought my Rav-4 in and after a few days they finally were able to tell me it was my head gasket. After pulling apart my engine they said they needed to send it to a machine shop be because it was warped. After three weeks of having my car I asked about when I could expect it to be finished and of course I would have to wait another week because Thanksgiving was coming and they didn't work over the holiday. They had my car almost 5 weeks and after $7000 later I finally got my car. I went in to pick it up and was told for the first time they don't take checks. Scott told me, "who writes checks anymore?" Well, I do and that was so uncalled for she disrespectful. I had to pick my car up the next day because of this. So fast forward April and my car was not accelerating. I took it to them, again thinking it was still the same issue. I told Scott what the issue was and he set an appointment for me and when I brought it in he said the person that worked on my car was out on bereavement and wouldn't be back for a week. He also didn't believe what I told him was wrong over the phone because there was no engine light on. Now, as I brought it in there was a light on and he said,"oh it is acting up then?" What? He called me the next week and said they did a few diagnostic tests and still can't figure it out and I already owe like $900 and I would have to pay for it out of my pocket. Eventually, they figured out it was the catalytic converter which is right under the head gasket. I feel they should have fixed that as a part of the head gasket but another $2300 later. Scott called me and said the catalytic converter was on back order and it would be ready in September or October. It's now May. He said, "that's why I have three cars. Are you kidding me? Who has three cars just in case one car is not working? I will never go back there again and actually traded my car in for a new one. $900 in diagnostics alone. Obviously they have no ideas what they are doing. Save yourself time and money don't go there.