As we prepared for our daughter's wedding, we looked for a reliable cleaner to handle our…read moredaughter's wedding gown and my wife's gown. After looking at reviews of several businesses we found they all seemed to be written by the same person....no details just "they were great." Remembering that Urban Valet provides cleaning services for the annual prom gown give away, we decided to try them out. The staff was very friendly and helpful as my wife explained exactly what was needed. In addition to the cleaning, her gown needed to be altered slightly. Staff explained the process and fully reviewed her requirements. The items were promised to be ready by the next Wednesday. On Wednesday we arrived and everything was ready as promised. Both gowns were beautifully prepared and well covered to ensure they could be easily transported. My daughter's gown had a jeweled waist which is not easy to clean but was perfect. I was more than pleasantly surprised when it came time to pay. For a wedding gown, an evening gown with alterations and a man's two piece suit with tie the cost was less than $100.00! I don't know about other locations but the Hamburg site has a very unique feature. In addition to walk in service they offer Drive Through service as well. I have never experienced such a service at a cleaners but intend to use it in the future. If you ever need cleaning and/or alteration services for everyday or unique items, choosing Urban Valet is the right choice and they will not disappoint.

They always do an outstanding job, fast, efficient, dependable, a pleasure to do business with. I…read morealways recommend them and they don't disappoint.

I called to ask how much it would cost to dry clean a wool Aaron Crafts wool sweater…read more (I have quite a large collection. the girl (no name given) all she said was ROUGHLY $9. seriously?!?!?! ROUGHLY!!!! I was a loyal customer no more, thanks to miss no customer service knowledge employee. they just lost $100 of revenue. I know $100 is just a drop in the bucket, but how many other people has this happened t? I will be taking my business elsewhere. if anyone knows of a quality dry cleaner near Jamestown, NY please let me know. Thank You I knew something or someone was going to tick me off today!!!

Had been a satisfied customer until today. Went in with a shirt for dry cleaning and the clerk told…read moreme $3.75. So I left the shirt. Came back a week later and another clerk tells me about $10. Asked to speak to a manager. She tells me they would never tell me that price, that is price for a button up (oxford) shirt. Doesn't believe me and then says 'oh, that's my number on the slip. I was your clerk.' Uh, no you're 30 years older and have no nose jewelry or tats. Insists her clerks would never tell me that. But then has the gall to say she was the intake person. Nice. Lady, even if you're not going to budge it's alright to tell me the clerk made a mistake. No need to build a facade. Your mileage may vary. But watch out, if they give a price have it written on the slip. Used to believe Andersons was reputable. No more. Would've left the shirt if it had not been someone's favorite. Do I really need to tell you if the stain came out?

Good turnaround time. The employees are very nice and helpful. I like to entering a business and…read morethe people are happy to see you.

Very reliable and reasonable prices. The staff was kind, quick, and helpful upon drop off and pick…read moreup. The turn around for pickup was also reasonable

Really good Tailor. John is pleasant to deal with and does the best he can for his customers. I get…read moreall my tailoring from John. Suits fit great and are a great value. Great attention to detail on alterations and great customer experience.

Great service with a welcoming smile. I had to have a suit tailored for my sons wedding. Everything…read morewas great. Length of pants was a little long. Still very acceptable but I asked if they could be shortened. They did it on the spot as I waited. You don't see many businesses with service like this anymore well done.

Great job cleaning my suit. Also tightened a button that needed repair. Great business. Would…read morehighly recommend

Exceptional, professional, kind, quick and reasonable dry cleaning service. Ask for Harry to…read moreexperience the level of service as it should be. Above and beyond, I highly recommend.

Dropped of Tuesday got it back Friday friendly and professional. Just moved up will use again.read more

I had to drop of 14 items for dry cleaning and they were done so fast and the clothing looked great!read more

Excellent customer service and they do a great job with the cleaning. I got a dress done that has…read morefragile lace on it and it looks brand new. The price list is clearly available on their website, so you know exactly what to expect. They gave me an estimate for the time and sent me a text when my items were ready - right when they said it would be. Everything was easy: parking, drop-off, and pickup... and since they offer free delivery services you don't even need to bother with any of this. I don't need dry-cleaning services often and really appreciate that Colvin Cleaners removed all the stress from the experience.

Highly recommend Dama for wedding gown alterations! My dress was altered with expert care and in a…read moretimely manner. The staff - especially Brittany - were helpful around scheduling and questions. They even made time for an extra follow-up fitting after I second guessed my hem length on the way home from my first appointment. The dress fit perfectly, and both the dress and veil were pressed beautifully when I picked them up. I have had other items tailored at Colvin Cleaners before, and was impressed at the care and skill with which a formal gown was handled.

I have been taking my things to the W. Quaker location for a few years and am very happy with their…read moreservice.

Took my hand woven silk rug to be cleaned. Said it would be 2 weeks between 80-100 dollars. No word…read morefor three weeks. When I called they said they it was put in the computer but then deleted. So they would investigate. They finally found it (took almost a whole day) and when I went to pick it up they wanted to charge me $155 and it wasn't even cleaned. Time to find a new dry cleaner.

These people are thieves! They removed $ from a garment, and called to inform us that the $ had…read morebeen found. They stated the amount and when we went back to retrieve the $, and amount had been stolen by the manager. Stay away!

I moved here a few years ago and have been using this location for our dry cleaning and altering…read moreneeds. They have always done great work and in a timely manner. The staff is always friendly as well. I recommend their services to anyone in the area.