Good guy running a good team! I've been using Jason's services for a couple years now and have…read morenothing but great experiences. He's my favorite car mechanic for 2 main reasons: 1.) Honest/Transparent 2.) Fair with what he charges He's patient to discuss with you what does or doesn't really need work and why. And happy to help explore options based on your particular circumstance. I know this guy takes his work seriously because he ultimately looks out for the safety of his clients. As a side note, I've seen him do charity work where one year he was giving out Christmas picture books for the kiddos - so sweet lol :)

Walked in there with a part politely asked if he could install it. He went on a rant about how hes…read morea mechanic and hes tired of people doing their own research before coming in. I tried to politely back out of the altercation by asking him what does he recommend. He started yelling at me to get out of his store. I was so confused and not sure how it escalated to that. Either way I will never forget how that made me feel and I usually don't leave reviews unless they are good but in this case I will remember this forever.

Been here twice to get a tire replaced. They are efficient as well friendly, kind and attentive.read more

I am very surprised and impressed at the level of service at M and R. You can't tell from the…read moreoutside, but this place is legit. Al and his team are caring and quick. Great service! I needed two tires for my BMW, and they were able to get a hold of them within hours and call me to get them changed out. I had to call a lot of other major tire shops and no one had the pirellis in stock. I highly recommend M and R. Would come back again for sure

I called this place on a Wednesday afternoon/night as my tire kept losing air and I didn't know if…read moreit was because it had a hole in it or if it was the sensor that was the problem. Even though I called at 5 PM and they were busy, with only one tech left for the day, the guy offered to put air in my tire and to take a look at my car first thing in the morning. I went in right away and as soon as he saw my tire and how anxious I was about it, he made room to fix it. It was an incredibly anxious experience for me since I've never gotten a flat and I'm not very car savvy, but the tech made it incredibly seamless and reassured me that everything was going to be OK. He was able to patch my tire within 30 minutes . Even though I had called multiple other auto bodies in the area, the only one who was willing to take me in that late and do something about it was this place. They have gained a customer for life!

Thank you so much Nolan and Chris! They checked my flat tire and found it was caused by dented rim…read more They immediately contacted me and reached out to a rim repair service and got a quote for me, and then they got the job done as expected.

I got scammed here on Friday. DO NOT GO HERE PLEASE ! I will NEVER return. Eduardo and the Head…read moremechanic stole my money. They made up a lie to charge me for something that wasn't wrong with my car. DO NOT GO HERE, SAVE YOURSELF PLEASE ! They steal money from poor people.

Called them up after hitting a pot hole on the parkway. Steering wheel shaking at any speed! They…read moretook me in right away and took care of my issue. I was in at 9:15AM and done by 10:00AM, at a very affordable price for 2 tires and wheel alignment. I will be using them in the future, I'm sure.

Excellent customer service! They were honest with the…read moreservice my car needed...no surprise charges when I arrived to pick up car. My permanent go to now, for all my cars needs

Found this place on Tire Rack and has been my go to since then. Pam and Lester are really nice,…read morehonest and knowledgeable. Very reasonable prices and flexible with scheduling. Highly recommend!

I had a slow leak in my tire and needed a repair. My first instinct was to go somewhere else…read morebecause getting into Pep Boys can be a bit tricky. But I remembered having a good experience there before, so I decided to take the longer route and come in from Bloomfield Avenue, even though it meant driving through Montclair. I'm really glad I did. From the moment I walked in, the customer service was excellent. The waiting area was clean, bright, and comfortable. There was a slight tire smell, as expected, but nothing overwhelming. I did not have an appointment. I explained that my tire was low and suspected a nail. I was told the wait would be about 45 minutes, so I settled in. To my surprise, within about 15 minutes, I was told my car was next, and just 10 minutes later, the repair was done. It turned out to be a nail, which they quickly and efficiently fixed. The best part--there was no charge. That level of honesty and customer care is rare. I left a tip for the service team and went on my way, extremely satisfied. I'm very glad I chose to go out of my way to return. This is what great customer service looks like.

Let's get straight to the point!!! I live in Easton, PA boarder line of NJ APPROX. 48 MIN.Drive to…read morework at EWR airport. I know about this particular "Pep boys" in Roselle, NJ because my wife and I used to live in Elizabeth NJ. NOW!!! My wife and I had some business to take care of in Elizabeth, NJ; So I made an appointment for that particular "Pep Boys" at 711 E 1st Ave, Roswell, NJ 07203. First, I called and spoke with someone early that morning at approximately, 10:17 am on the morning of 12/18/2025 to make an appointment. I explained that I had already purchased the parts to make the necessary repairs on my vehicle. I was told by a male employee of that particular "Pep Boys" that I was good to come in for the engine mount replacements. I asked for an estimate first because my particular vehicle has 3 mounts. So I asked for a general price for service because, again I had already obtained the parts. The "Pep Boys" employee gave me an estimate which was too high to have all three mounts done so, I asked what was the estimated price for labor to have two mounts done he stated $375 along with the estimated time the job would take which was approximately 2.5 hrs. I call back before I get there because I'm running late. I spoke with a female employee and explained the situation as far as, me already having the parts attempting to save money. My wife and I drop the car off come to find out the woman I was speaking to on the phone was the manager at that particular "Pep boys" so she's telling me the gentleman that I had spoken with earlier was not there. I explained to the female manager the price her employee quoted to me on the phone. She proceded to quote a whole different price to me which was extremely higher than the labor cost previously given to me. So I stated just change the main motor mount then. "PLEASE" The time was approximately 1:30 pm, could've be 2 pm. She calls me to the work area at about 3:30 pm possibly 3:45 pm to tell me that I would have to leave my car there because her/"Pep Boys" mechanic couldn't get the bolts off because the vehicle was an older vehicle so instead of notifying me the customer of the problem though I'm sitting right there in the waiting area mind you; she also had my cell number. I'm assuming her being the manager approved the mechanic to go ahead and burn the bolts of with a welding torch. The problem she/"Pep Boys" created though was parts of the bolts were now stuck and she's telling me they would have to drill new holes into my cars engine mount brackets and by the way didn't know what size bolts would fit. I'm like OKAY! You all have four hours left on your work schedule. I have a 13 year old daughter at home alone in PA, my wife has medical issues not to mention we weren't planning on having to stay out for the night so I also didn't have my blood pressure medication or cholesterol pills. Now!, as far as not knowing the size of the bolts to replace. I would assume if you type in the Year, Make and model of the car the specs. For the vehicle should come up! THANK GOD! I had just gotten paid even though I had to use some of our holiday funds for a Lyft and hotel for me and my wife for the night OOOCUH but she was cold and shaking out while we waited for the Lyft not to mention though I was worried about my 13 yr old being at home alone. If you are a parent especially a mother you can imagine what she was going through psychologically. I also had another issue to be worried about like GOD FORBID!!! My vehicle is broken into or if anything is missing out of our car whose going to be held responsible for it! In conclusion, I would respectfully advise corporate to advise their managers to be more transparent other than basically saying SHIT! Happens and even though "Pep Boys" caused the issues there's nothing we can do to help you in this unexpected situation and we won't charge you for the (BOLTS).

Finding a good, honest, and reliable mechanic is the Holy Grail for any car owner. Derrick…read moresucceeded where two other mechanics across town had failed. Not only was the diagnosis absolutely correct, but it was explained in a way that actually made sense without talking down to me. Derrick and his team have been my mechanics since I moved to West Orange in 2018, and at this point I trust them completely with my cars. They're straight shooters. If something can wait, they'll tell you. If something needs attention now, they'll show you why. No pressure, no mystery charges, no unnecessary parts swapping. From a technical standpoint, their diagnostics have been consistently spot-on. They don't just throw parts at a problem hoping something sticks; they take the time to trace the root cause, whether it's electrical, drivetrain, or something more subtle that other shops miss. The work is done right the first time, and I've never had to come back for the same issue. Pricing is fair, turnaround times are realistic, and communication is excellent. They treat you like a long-term customer, not a one-time invoice. Shops like this are rare, and if you're looking for a place you can stick with for years, this is it. I recommend them without hesitation.

My first visit to Prospect Auto was terrific. I wanted to get my Honda 2022 Pilot Touring model…read moreundercoated with Fluid Film to protect it from frame rot and general surface rusting due to NYC's horrendous over-salting in the Winter (especially since I bought after my lease term was completed on it and it has low mileage on it.) Their shop is very clean and the mechanics are professional and friendly. Derrick was great to meet after reading so much about him in previous reviews. They have music playing in the three bay work area which is great, it keeps everyone in good spirits while working on your vehicle. Pricing was very reasonable and straightforward (and no games that are played like from my area in NYC where there is a cash vs credit price where merchants charge you 2-5% extra if you pay by credit card.) I made an appointment for my service on their website and highly recommend you do as well as opposed to walk-in service as they are very busy and then calling them to confirm that for your requested service that you can wait rather than drop off (BUT that depends on where you live and of course what you need done, I'm in NYC so I can't drop it off and leave and comeback when done, I need to wait; if I needed time consuming work / parts like the lower block changed on my J35Y6 engine due to the connecting rod recall, I'd need to leave it there and come back when done days later of course, but for fluid changes like oil/atf/differential/transfer case/break/coolant, I would wait.) For my service, they got to my vehicle quickly and the service was perfect and took the exact amount of time to do it right. I'll be coming back for service for both of my vehicles going forward. I'm coming from NYC and getting there is very convenient especially if you take the I95 to 280W. I have nothing but praise for Derrick and his team!

I had come here before with my pick up truck. Billy is very nice. He sets the example of how…read morecustomer service should be. This is why I continue to go there whenever I have an issue with my tires.

I used to trust them, but that changed after I took my daughter's car in for a simple issue that…read moreshould have been an easy fix. When I picked it up, I was told I needed $2,500 worth of other repairs, many of which I'm now questioning. I wasn't confident in their assessment, especially since the original issue they were supposed to fix wasn't actually resolved, and the problem resurfaced shortly after. Then I brought my own car in for new tires, and now three out of the four tire sensors are malfunctioning, which was never an issue before. I've had enough. I've dealt with the manager most of the time, and it's a shame because I used to trust them and spent a lot of money there. It's hard enough to find a reliable mechanic these days, but after this experience, I'm done.

If this place was your last resort I'll pray for you. They're overpriced. Came because I had a tire…read morethat had a big screw and went flat. Charged $100 for a tire that has not even 1/4 of its life left. When I could find the same thing for $50 elsewhere. If I was able to go elsewhere I would've but obviously I could not in the condition the tire was in. Do not consider this place a go to for emergencies, they love taking your money.

Open on Sunday! The service was courteous and efficient. They did was asked to be done and didn't…read moretry to sell you something that you didn't want.

Sea breeze review…read more Wow, Vinnie and his Sea Breeze crew are the hardest working people I have ever seen! True masters of their craft handling multiple customers simultaneously with a smile and precision unrivaled! Angel quickly diagnosed my issue, solved the problem and had me back on the road in a jiffy and Vinnie is always a pleasure to deal with... friendly, honest, practical, and skilled! Thank you, thank you, thank you Sea Breeze!!!!

I am middle aged but always relied on others to help me with car issues. My car turned off while I…read morewas driving and I had no idea what to do. I ended up choosing Seabreeze simply because it was close to where I could get a tow. The repair was only $80. They fixed my key for free. They could have totally taken advantage of me and I would have never known but they didn't. I will use them from this point on, for anything I need. I never write reviews but these guys deserve one. Great place, great people. Can't recommend highly enough!