In town visiting family during long road trip, and had a squeaky brake that needed to be looked at…read more Rik and the crew took my vehicle right away and were done with the inspection and quick complimentary repair before i could finish a great breakfast across the street at Waffles 'n More. I was bracing for the out-of-town upcharge and really appreciated the service at no charge.

My family has been loyal to Les Schwab for decades, but our recent experience was incredibly…read moredisappointing. My son was stranded with two flat tires and reached out to this location specifically because they advertise roadside assistance. They initially confirmed they would come to help, but after four hours of waiting, he called back only to be told they had changed their minds and he would have to find a way to get the vehicle to the shop himself. They failed to communicate this change in plans, leaving him stranded for hours when he could have easily arranged for help elsewhere. I am very disappointed with this lack of professionalism and poor communication.

My daughter is a U of I student working for Fish & Game this summer. She lost a tire sidewall…read morecoming down to Lewiston, where the F&G office is. She works in the central mountains with no cell service during the week and was really concerned about getting new tires for her truck with her being gone. So she called dad (me) in a panic. I called Gill's to see if they could get her in quickly and diagnose the problem. They got her in, in about 15 minutes. We needed to get new tires anyway, so we got some on order. It took a day or two to get the specific tires we wanted in as it didn't matter. My daughter would be out of town in a state truck. She was due back on Friday. Thursday afternoon I got a call saying there was a mix up at the warehouse. They sent 4 tires but one was a different size. I started figuring out how to get up there to help my daughter out but Kerry Betts stepped in. He sent a truck from Lewiston all the way down to Boise (5-1/2 hours) to get the right size tire to make sure my daughter had something to drive when she got back in from the field. I a world where it seems like people don't seem to care as much for others as they used to, it was very refreshing to see this. Thanks to the team at Gill's Point S and especially Mr. Kerry Betts for taking care of my kids! When I need new tires for my trucks down here, I'll be driving up from Boise to get them! My daughters have a few more years in Moscow, so we are up there a good bit. You will see us again. Thanks again for all of your efforts! I appreciate you..

Scott at Bruneel Point S in Lewiston takes great care of my 2002 CR-V…read more From oil repairs, heat/cool fan motor and oil changes. They schedule quickly and have a smoke free office.

Courteous, clean, efficient well run operation. Got me in and out, good with their communication…read moreand seem trustworthy.

Spoke with Chad about a truck I was looking to buy that they had serviced, and he was extremely…read morehelpful! That and they did a bunch of work on the truck so I feel great about buying it. Extremely helpful when I didn't even spend any money on their shop, thanks Chad!!

I would strongly caution anyone considering Heritage Auto Repair…read more We brought in our 2018 Nissan Murano because of a screeching noise. Heritage diagnosed the problem as a serpentine belt and tensioner and charged us over $560 to replace them. The very next morning the exact same noise returned. When we contacted them again and sent a video, they told us it was actually a wheel bearing issue and quoted another $1,150 for repairs. At this point we lost confidence and sought another opinion. A different shop diagnosed the actual problem immediately: the transfer case, which explained the noise and the acceleration issues. So to summarize: * Heritage charged us $560 for a repair that did not fix the problem * They then misdiagnosed the issue again as wheel bearings * The real issue was the transfer case, which they completely missed What is most concerning is that they were prepared to perform another $1,150 repair that would not have solved the problem either. Good mechanics diagnose problems before charging customers for unnecessary work. This experience felt like guessing at repairs while the customer pays the bill. I would recommend anyone experiencing drivetrain or noise issues get a second opinion before authorizing repairs here.

My daughter is a student at WSU and called me to tell me her car's brakes were squeaking. I found…read moreHeritage Auto Repair on Yelp and saw their high rating, so I called on a Friday afternoon and spoke with AJ. He was able to schedule an inspection for Monday morning and quickly put our minds at ease that everything is just fine and safe. I really appreciate their choice of honesty over opportunity. Thanks AJ and crew at Heritage Auto Repair!

Immediately had the winter tires I needed in stock and the price was amazing. The service and…read morehometown atmosphere is second to none. Would highly recommend.

I live up north in Pullman and bought a used trailer with old tires so, I wanted new tires. The…read moreprices in my town seemed pretty expensive and I decided to search around. Fortunately for me I found J&J Auto and Tire about a 1/2 hours drive from my home. Located on the North East side of Lewiston. J&J gave me a great deal on my tires with fast & courteous service. No fancy waiting room like many of the big chain stores but great pricing and tires in inventory allowing for same day service gets my business with terrific savings over "The Big Guys"'I am a car enthusiast so I look forward to having J&J helping my future projects.

These guys were amazing! They were beyond fair with their price and timeline. My brother's truck…read morelanded in a ditch outside Riggins, ID. We had it towed to Lewiston, and Jeramy was super helpful. He and Sam were honest and helpful. We're from California, so time was key. We ended up having them put new tires on the truck, and because of the age of the truck, parts would be difficult to find. So we rented a trailer to tow the truck back to Nevada where my brother lives. Sam helped us with figuring out how to get the thing secured! I would recommend these guys anytime!!

Very nice to do business with. Great price on tires and quick service too. Really went above and…read morebeyond to get our tires ordered and mounted.