We use vantage 3x a week for my uncle's dialysis treatment. They also take my uncle to his out…read morepatient appointments that often require a lot of coordination. Melissa and Christina go above and beyond with the scheduling and make the process so easy. They have great communication and planning skills. We have had multiple drivers and they were all very compassionate. On our last trip, my uncle was a bit confused about the office location as he has a hard time remembering things lately. Our driver, David, gave me a call to clear the confusion and even walked my uncle into the building to make sure he went to the correct office. We are so thankful for vantage they have made our life so much easier and we consider them extended family. Thank you!

UPDATE: I received a call from Vantage Transportation saying they hopefully corrected the issue so…read morethis won't happen again. I truly appreciate that and cooler heads prevvailed on both ends of this phone call. Yes, I was a tad upset when the ride was late. What could improve? Listen to the person arranging the ride!!!! Don't follow gps because you will go to the wrong place!!! You were told that for a good reason!!! so, your driver got lost and calling vantage was no help whatsoever! Now my husband is very late for dialysis! His 1:00 pm pick up just now got here at 1:45 pm! I don't mess with my husband's medical care and no one else should either! If dispatch can't handle the job, they should quit!!!

Mr. Care Medical Transportation was helpful and communicated very well. We needed gurney transport…read morefor my Mom who had a stroke and is paralyzed on the left side. Adam answered my call and gave excellent customer service. He took the information and called me back with a quote that was very reasonable compared to other ambulance companies. After that, we communicated via text to confirm the pick up and drop off locations. The crew was a few hours late on the pick-up date due to an unforeseen medical complication with an earlier transport but they let us know and kept us informed. I would recommend this company for your medical transport need.

We searched for medical transportation to take my very sick sibling from Stockton to a hospital in…read morePalo Alto. Adam provided pricing, which was very reasonable compared to other service providers. Communication with Adam and the EMT was great. Service was quick, EMT was professional and knowledgeable, and my sibling arrived safely to her destination. I would highly recommend Mr Care Medical Transportation.

My father, who has dementia and significant mobility challenges, was injured due to a lack of…read moreproper support from Swift Care. We hired this company specifically to ensure his safe transport to and from medical appointments. Upon returning home, the driver allowed my father to stand without maintaining proper physical support, despite clearly observing that he was unstable. Instead of positioning herself beside him, she remained behind the wheelchair. As a result, he fell onto the concrete floor in his garage. This was entirely preventable with even basic attention to safety. When I contacted the office to address the incident, John's response was disappointing. He was dismissive, offered no apology, and deflected responsibility rather than acknowledging a serious lapse in care. When asked directly about their standards for safe assistance, he confirmed they provide it, yet seemed more focused on irrelevant details--such as whether stairs were involved--when my father's fall occurred on a flat surface. For a service that advertises assistance for vulnerable individuals, this level of negligence and lack of accountability is unacceptable. I would not recommend this company. We will be using AB Medical Transport in the future.

I needed an NEMT after a medical procedure. John is in charge and the communication was easy - and…read morethe rates are competitive! The driver showed up exactly as scheduled and his kind demeanor made the drive home a pleasant experience. Jeremiah's the man! I would highly recommend them.

I highly recommend Graceyielding Non Emergency Transportation! Ambali runs a fantastic business!…read more I scheduled transport in advance to take my Mom from Lodi to San Jose - he was there early and had a good attitude! He's very responsive! He is a good driver and delivered my Mom safely to her new home. It was an emotional trip for my Mom and Ambali handled the trip with grace and compassion. He also provides a very competitive price! If there is another need in the future, I will definitely book his car service.

From the owner: We provide non emergency medical transportation in this area…read more Lodi, Stockton, Modesto, tracy

Used this service twice now. Very caring and supportive. Prompt arrival. Provided wheelchair upon…read morerequest as well as helpon steps in and out of house Friendly and courteous. Will definitely use them again.

I am writing this review on behalf of my mom. After being…read morereleased from the hospital today, she needed assistance getting into her home due to mobility challenges following a recent surgery. Your team met her at her house and helped her safely navigate the stairs using a chair lift. She could not be happier with the kind, professional, and caring team that helped her. There were two gentlemen assisting her--one was named Cameron and one named William. Both were absolutely fantastic. They were at her home between approximately 2:00 and 2:30 p.m., and I mention that in hopes that both individuals receive the recognition they deserve for their outstanding care and professionalism. They made sure my mom felt safe and comfortable throughout the entire process. They were quick and efficient while also being incredibly careful, checking on her frequently and asking if she was okay each time the chair lift moved. Their compassion and attention to detail made a stressful day so much easier for her. She said if she could give 10 stars, she would! She also wanted to mention that she would absolutely recommend your company to anyone in need of transportation or mobility assistance. She specifically asked me to leave a 5-star review because she doesn't use social media very much herself. Please make sure these two gentlemen receive the recognition they deserve, along with a huge thank you from our family. They made a tremendous impact on my mom during a difficult time, and their kindness was also a great help to my aunt and dad. Thank you for your professionalism, compassion, and outstanding service. We are truly grateful. One more thing to note, my aunt did not want me to forget about Serene (possibly the dispatcher or whoever answers the phones) she said she was extremely patient with her, kind , very helpful and just overall made her experience in getting the transportation for my mom that much better . Thank you Serene :)

Had to take dad to medical appt. Shifah was timely for pick up, drop off and stayed for medical…read moreappt. No waiting to return home. Definitely will use again.

Great service! My mom had to get to an appointment at social security and we were worried how we…read morewere going to get there after other transport services were booked. I found Shifah Taxi's number and gave them a call. We scheduled our pickup time and the driver was on time and courteous. We even got finished with the appointment early and the driver came right back to pick us up without a wait. I'm happy to be the first Yelp review and I hope more people give this business a try. Thanks Shifah for taking care of me and my mom!

I've worked with Gary previously and today Alexis was super helpful. They were great communicators…read more Clear and helpful very step of the process. I've returned to use AAA Transit for the last few years and will continue to use and prefer to use them as long as I can. Highly recommended for wheelchair access transportation. High level of care and attention.

We have been using AAA Transport for my mother for about 6 months now. We have used Gary to…read moretransport my mom from rehab to appointments, and from her assisted living to appointments. My mom feels safe and well cared for with AAA Transportation and that's all I needed to hear. They have been accommodating and go above and beyond and treat my mother with respect. We have used similar services in the past and sadly I cannot say the same flood things about them.

I usually don't like to give one star reviews to businesses, but I had to share my terrible…read moreexperience with One Access. The driver himself was pleasant enough but the dispatch team was horrible in that they sent this driver all over the Bay Area instead of logistically concentrating him to the Peninsula. The patient had an appointment at San Bruno Kaiser at 10:45am so the pickup time was slated for 10:15am to accommodate the 14 minute ride time. Inexplicably, the ride didn't show up until 10:55am, even with repeated calls to One Access. The driver apologized for being late, blaming dispatch for sending him to Los Gatos for his prior patient ride. Worse yet, the driver had no partner, so loading a wheelchair patient solo took extra time. Unfortunately, we arrived for the patient's 10:45am appointment at 11:20am, leaving only about 15 to 20 minutes left for the actual therapy time. I asked the driver if he would just stay since we would be back out from the appointment in 20 minutes, and he just gave me the dispatch phone number to call when ready for pickup. Upon completion of the appointment at 11:40am, we come out and the driver is nowhere to be found. Calling the One Access dispatch to locate a ride, they tell us transport is behind schedule and would arrive at 12:15pm....not really acceptable making a wheelchair patient wait 35 minutes in inclement weather. Unfortunately, 12:15pm rolls around, then 12:30pm....no driver. So I call Once Access again and they said the driver is on his way and should be there in about 15 to 20 minutes. Finally, the van rolls around the corner at 12:50pm -- mind you, the patient has waited for over an hour at this point -- and to our astonishment, it is the same driver from the morning! Instead of assigning another driver, One Access overloaded this driver with multiple rides which has cascaded making other patients late. The driver informed me that after he dropped us off, dispatch assigned him 2 more rides up to San Francisco. It would have made more sense to have him just wait 20 minutes instead of making the patient wait over an hour -- unacceptable. One of the worst transports experiences ever, both to and from! Go with America West -- they are always on time, provide great patient transport experience, drive excellently, and usually have 2 people to assist with wheelchair patients.

Horrible, horrible, horrible. This is now the second time this firm has screwed up a very…read moreimportant medical appointment for a client that desperately needed to get this appointment. What is worse is that the firm doesn't have a back up in case a drive may be running late. The ride was for 1:30 and they didn't call to say they were running behind until almost 2:00P. Then they said they couldn't make it until an hour later. Horrible, horrible. I filed complaints with Kaiser and other firms as well. This firm is NOT to be trusted.