I am writing to express my extreme frustration and disappointment regarding the tankless water…read moreheater your company installed at my property. We have spent 2 years dealing with inconsistent hot water, since you installed a new tankless water heater and as of now, we have no hot water again. This has been an ongoing issue; the original unit was installed just over 2 years ago and was replaced only a year later with the same model. Given that the replacement unit is now failing as well, it is clear that this specific model is unreliable. We are requesting a replacement with a completely different model to resolve these persistent issues once and for all

DO NOT HIRE OR SO BUSINESS WITH THE LIARS AND THIEVES!!! IF…read moreI could give them negative stars, I would. And here are the reasons why I would give them negative stars. 1. Overpriced. It cost me over 600.00 dollars for a new anchor bolt installed. Then, I was quoted 1,800 for a basin replacement.... And I had to provide the basin 2. Poor quality of work. My tech Destin obviously did not know what he was doing. Not only did he not only not change the flange, install a new seal, caulk the toilet, he didn't even tighten the toilet down!!!!! I called because I saw my anchor was rusted away and the toilet was rocking.... My toilet is still rocking and now my toilet is having issues flushing. 3. Customer service. I have called times. Every time the very nice dispatchers would apologize for the inconvenience and say that they were trying to contact the manager. I was told that the manager would call me back soon. And guess what, he still hasn't. I am truly disappointed in a Christian.

I am so grateful to Mark. I had a clog in my toilet that I was trying to work on myself. I got my…read moresnake stuck and called him, hoping that he could come fix it. He told me he was booked up for the morning, but gave me advice on how to fix it myself which I took and fixed it. I'm putting him on speed dial for the next time I have a real problem. Seldom do you see honest men who will give you advice for free. GOD BLESS YOU, MARK

Mark not only replaced a faucet for me today but he realized that the guy from Lowes who installed…read moremy new dishwasher did a seriously subpar job. He will be back next week to fix it. I always know that Mark will do an excellent job and at a reasonable price. He has been doing all my plumbing for years and I wouldn't have anyone else.

Adem at AAC was amazing and I highly recommend him for HVAC services. I had two HVAC units that…read moreneeded replacement after 25+ years of operation. He performed the job quickly with his helper and left everything clean. Since this was a large job, I reached out to 3 other companies for quotes including some very large names and another family operated business. Adem was the last person I met, was more knowledgeable, and provided a reasonable price. His quote was significantly cheaper than the large, brand name company that operates in the area and in line with the more reasonable operators but provided slightly better equipment. I ultimately chose him after speaking with a neighbor who provided a great recommendation for him as well. The process was smooth, both units inside and out were completed within a day and half with little to no oversight or bother to me (I work from home). After the units were installed he filed inspection paperwork and was in contact with me until that was complete. My first mechanical inspection failed, because of faulty work that was done by a prior technician. Adem had warned me about those potential minor issues before he left as well. Adem immediately returned and fixed those issues at no additional cost. I saved Adem's information and will never waste my time getting other quotes if I ever have an issue with my system at this property or any others in the area. There is no reason to go with anyone else just leave it to Adem.

Without confirming me, Adam installed a lower-end furnace. No respect toward a customer. A…read moreconditioner doesn't work properly, but the business doesn't answer my e-mails, Additionally, Adam doesn't fulfill his promise about the warranty. It looks like I have to take the matter to Court.

My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

Tom is super-friendly, super-knowledgeable, and always fair. We love working with him!read more

Very professional and reasonably priced. Will definitely be calling them again for any future…read morerepairs in my home.

From the owner: Been doing this for 16 years always doing the most honest and high quality work. I hold myself at a…read morevery high standard so that my customers get the best experience possible and know they will be taken care of.

I had a job set for Robert "Bobby" Katilas of Pinnacle Plumbing to replace the old shut off valves…read moreon both sides of my water meter, and to disconnect and remove an old water softener tank from the house water supply lines. He was supposed to arrive today at 9:30 AM. He never showed up. I texted him several times, tried calling, and got nothing. He never responded to my texts. I accepted his job order, we had the job schedule last week and he texted me that he had to reschedule. So we rescheduled for Wednesday 10/15 and he doesn't show. I saw other reviews that he had done the same thing! I should have realized this guy is unreliable!! Never Again!!

STAY AWAY! Do not work with this business. They are irresponsible and not trustworthy. Bobby called…read moreme to set up time for my faucet install. We confirmed a time for the next day. He was late and when contacted gave me an alternate time. Well. This happened for two consecutive days straight. I wasted my entire weekend waiting for them to show up. Multiple texts assuring me he would come and after calling with no answer I was ghosted. If this is how they treat a customer, I am shocked they are still in business. If you use them and have an issue after they do work, don't expect a call back. Absolutely appalling and horrible. I was given multiple excuses for not coming to the job and of course being ghosted as a final F you.

I originally contacted Rick Lucas Plumbing because the Yelp reviews are all positive... I am now…read moreadding my own 5 Star review. I had attempted to replace a garbage disposal, but had an issue with a pipe falling apart. I emailed Rick after 9pm that night, and he responded to my email by calling before 8am the next morning. On the phone call, Rick clearly explained the work to be completed. Rick made the service call himself early in the afternoon, and resolved my issues quickly. He was able to access our crawl space, and navigate his way down there to running a new pipe for my kitchen sink. He installed the Garbage disposal, and cleared the clogged sink drain. The work was performed professionally, quickly.. and priced reasonably. The bill clearly listed all work performed, and detailed pricing. I will certainly use Rick Lucas Plumbing in the future, and I would strongly recommend giving him a call for your Plumbing needs.

Arrived on time...fixed a leaking toilet which was more involved than expected... fair price…read more.. highly recommend

The rain this Memorial Day weekend had my back drain overflowing. In a panic I sought out someone…read moreto help. Roto Rooter was the only company to come out for a "free assessment". They also promised no holiday/emergency fees. Billy was out within an hour and very professional and knowledgeable. He put my mind to ease right away as my imagination was getting the best of me and catastrophised the potential issues. It was a simple clog most likely from the kitchen. 10/15 minutes later Billy had my drain snaked and the storm water flowing freely down the drain. SIX HUNDRED SIXTY FIVE DOLLARS. For less than an hour of diagnostic and work. I was able to retrieve a coupon off of the website for $55 off. My main issue is with not just Roto-Rooter but the industry in general. There is no pricing outlined anywhere, no ballpark price on the phone, and no fee schedule anywhere to know what my potential cost would be. After talking to neighbors and friends (after the fact) we were told that our cost was very high for what we had done. especially since there was no camera scoping or jet cleaning required. This makes me feel uneasy and unlikely to recommend Roto-Rooter even though Billy was so friendly and professional. A thorough breakdown of pricing and itemization would have made the $610 a bit more digestible. I feel like there was emergency pricing involved but since there is no pricing transparency anywhere online I cannot know for sure. They do guarantee no more backups for 6 months so that is a plus.

I had a main sewage drain blockage and decided to call Roto-Rooter, a company I could trust. Luck…read morefor me I was assigned Joe, one of the most professional service technicians I've ever had the pleasure to work with. He explained exactly what he planned to do and he got it done. No drama, just calm, reassuring professionalism. I felt I was working with someone who knew what they were doing and really had my best interest in mind. What really impressed me most is that he really loves his job and that is a very rare find these days. Joe is a true professional that I will ask for on any future plumbing projects. Oh, and no, I'm not related. Ask for him to oversee your next plumbing project and see for yourself, he's the real deal!! Charles Mayer