I got a face frame and layers and walked away with hair like this. When I asked for it to be evened…read moreout, it so clearly was not. I have hair with extremely horrible length and dimensions on one side of my head and a face frame and layers on the other side. The stylist is not named because we all start somewhere however, this salon should make sure their employees are trained well.

I have been going to Salon 3 for years and will never stop. I go to school out of state I will only…read moreget my hair done when I come back. Amazing service and overall vibe!!

First time in- LOVE my blowout from Grace. Between heavy…read moreextensions and lack of time I did NOT want to have to blowout my hair. I made a last min appt here and was thrilled. It was relaxing, it was comfortable and it was a clean beautiful space. I will absolutely be back

I had the absolute best nails experience with Tallah. Perfection they are just perfect and she did…read morenot tear up my naturL nails with the drill . I will be back.

I didn't realize just how amazingly talented these ladies are at doing what they do (blowouts)…read moreuntil I went somewhere else and was let down because I had gotten so used to having a perfect blowout here! They do haircuts and colors and nails too, but I've only had blowouts done here. The one time that I tried a curled/voluminous blowout and my hair fell flat the next day, I just called them and let them know I expected it to last longer, and they redid it for me for free in a sleeker style that worked better for my hair texture. Great customer service right there.

Is there any rating less than this? I went in after…read morenegotiating horrible parking in busy downtown area and no one even acknowledged me for over ten minutes!

This was honestly the best experience I've had in the U.S. so far…read more Even though it was my first time going to a hair salon here, everything turned out exactly the way I wanted. Everyone there was so friendly and supportive, and the atmosphere felt like a small family. Overall, I felt really comfortable and truly enjoyed my time here. I absolutely love this place

Shampoo bowl water goes from scalding hot to ice cold throughout the entire shampoo. Painful and…read moreunpleasant. Root color was applied by stabbing & jamming the brush into the scalp. A brush stroke method was not used. No matter how many times I mentioned that it hurt she continued stabbing the bristles into my scalp. A painful experience.

Another great experience at this Dry Bar! Amy was fantastic and did exactly what I wanted! Highly…read morerecommend!

I am a regular at Drybar Birmingham and I've been going there consistently for about 4 to 5 years…read more I do, however, stop into this location in Ann Arbor a few times a year as well. This location is much larger than the one in Birmingham. As far as hair goes, it can be very hit or miss. I've had amazing blowout that have lasted days and I've had other blowout that it doesn't even look like I did anything to my hair. The customer service has always been absolutely amazing and the shop manager has always try to make everything right. If you are here for a photo shoot for an important event, I would recommend requesting a senior stylist. Overall, I'm fairly happy with another Drybar location in the area! The managers at both Drybar locations and the district manager have always been amazing.

Fantastic! Nadia squeezed me in last minute before my 2 week trip to the tropics between Christmas…read moreand New Years. I've been trying to find a salon for getting pedicures that won't lift my nails or the polish won't peel off within a few days. Finally! Nadia was meticulous in my pedicure and so very nice, so was the rest of the staff. The salon was very neat and clean, very comfy with stylish chairs to sit in during the pedicure. I highly recommend this salon!

I have really bad luck at hair salons for some reason…read more First visit - the stylist asked if she could trim my hair a tiny amount (like 1/4") and I said yes. She took more like 3" off the back. By the time I saw how much she finished trimming. Admittedly, it felt a lot healthier but don't tell a client you're only going to do a LIGHT TRIM, then take at least 3" off. I asked my husband how much was removed from the length when I got home and he said about 3". It's not just me who could tell it wasn't just a "trim". It was definitely a cut. The quality of her cut was very good, and she did what she called "invisible layers" which also turned out, well, invisible! I couldn't tell where they layers were but she said she did them. I have no reason to not believe she did. The blowout was a horrendous style but nobody has ever been able to style myhair. This was no different. My bangs were in my eyes no matter how hard I tried pushing them aside so they'd stop poking me in the eye-balls. My husband laughed when I walked through the door. He said, "what the h*** is that?!" We've been married over 30 years so he can say what he's thinking and I don't get upset. I thought the same thing about the blowout. It was absolutely hideous but the price was reasonable for all the work she did and I loved the owner and listening to her talking with her client, so I thought I'd give them another shot and scheduled another appointment. I'm very forgiving. It's my nature. Second visit - I resigned myself to forgetting about the length issue since pretty much every salon I've ever allowed to TRIM my hair, actually cut much more off the length than they claimed they were going to. I asked for my color to be changed to a burgundy shade to give it more pop. I left with my hair wet because I was in a hurry. There was zero noticeable color difference. In fact, it looked pretty much the same exact color as when I left the first time, only no grey roots which was the main reason I started getting my hair done at a salon. I've gone many years without coloring my hair and it was time I gave myself an overhaul so I had my first color done at MGM in Las Vegas which turned out spectacular. I came here for a touch-up the first visit but I really wanted to go more vivid so the second visit I was excited when I arrived, but terribly disappointed when I got home and my hair had dried. Third visit - This morning, I had a 9AM appointment with 2 hours before I had to be somewhere. I arrived almost 10 minutes early which is usually plenty of time to check in and be ready to get started. The stylist wasn't on prem at the time I arrived. Not a huge deal since I expected her to arrive any time. It was almost 9:05AM when the nice woman at the front desk called my stylist to see if she was on her way. Well, she wasn't. She completely flaked out and all I could overhear was the woman at the front desk saying, "...20 minutes?" I looked up in disbelief, completely frustrated by this last chance I was going to give this place and I shook my head no and walked out. She was apologetic but it wasn't her fault. If you want to go to this salon, I'd advise against making an appointment with Carolyn (sp?) but ask for the owner. She's delightful, very knowledgeable, and I could tell she has repeat clients who have been coming to her for a while. Unfortunately, I won't step foot in the place ever again because I don't want to deal with the hassle I've had to put up with so far. I'm trying to give local businesses, my business, but this place was a total fail for me. The star rating is because of my experience but isn't a reflection of the owner herself. If she makes any staffing changes, I might consider going back.