I always have a great experience at the Rice village Heline location. All the girls there are so…read morefriendly. Also, I love shopping at this specific location . They have way cooler items/cliothes than the woodlands location.

Great customer service and large selection. Love coming to this location! Thank you girls for all…read moreyour help!

I love Jenny Kane. It's amazing to finally have a store here in Houston. Everyone at the store us…read moreextremely friendly and helpful, especially Secret. I high recommend to come check them out. Their clothing is the most comfortable and natural tones. Having a local store makes it so easy to find and feel your best size and style.

8/13/22 (2:30) Stopped in yesterday to check the new store out, the young African American women…read moremade a rude comment while talking to her. Probably won't be back. Otherwise, the store is amazing and I love the products

I came to the store to restock my Tom Ford perfume. Hamzah helped me behind the fragrance counters…read more He was super friendly, knowledgeable, and patient while letting me try several perfumes and even gave me his contact info for if I had questions after. I was introduced to Parfums de Marly. He recommended Valaya Exclusif, but I chose Delina La Rosee instead. After wearing it at home, I realized it wasn't the right scent for me. I still had the scent of the Valaya Exclusif on my other arm and liked how this settled on me! I should have listened to his recommendations. I returned the next day, and the exchange for Valaya Exclusif was quick and easy, even though I had opened the packaging.. Hamzah's recommendation ended up being what I was looking for. He made the whole experience feel welcoming instead of intimidating, and I will for sure be coming back to him for perfume shopping!

From my trip, this was the only place where I experienced poor service. On a personal note, I guess…read moreI should not be surprised that it happened to be at a Nordstrom. After checking their site, I saw a pair of shoes in the sizes I wanted to try available here, so I made the effort to drive on over. I knew what department to head to after seeing a directory and once I approached the area, I saw a woman behind the counter talking to a younger guy (late teens, early 20's) about non-work related stuff (concert tickets). I wasn't aware if he worked there or not but it took me a moment to get her attention. Once I did, she kind of looked me over and went to check stock in the back. She brought out a couple pairs, different colors, in one size although I requested two different sizes. She practically argued with me, saying these would fit, they run large, etc. so I shut it and just tried them on since I really wanted the shoes. I will say she was right, and they fit perfectly (I was running around all day so I wanted to wait after I was active for an accurate fit). She somewhat relaxed and I decided to look at a couple other styles of shoes of the same brand. She then asked if she could ring me up and I let her know I was going to continue shopping and if she could hold them for me. This is where her attitude changed back to the negative. Right then, I decided I was definitely not buying them from her. Shame since other associates seemed to return from break at this time who I feel I would have been pleasant to shop with but at this point, it was too late. Thankfully I found the shoes at another company where the service was on-point, and even though they don't make commission there, I was glad to give another business a sale. Even in a place such as Texas, Nordstrom still manages to fail in customer service (regardless of the department).

It's the holiday season. I got lucky on one of the Sundays. I walked into this Nordstrom Rack Store…read moreand heard on loud speakers about the $10 off coupon on that day only. I quickly pulled out the app and bingo! I found it and bought a shirt for $2.98 on that day. I came back today and hoping to strike another luck. Not necessarily the coupon but I had a good experience on the clearance rack at the other Nordstrom Rack in Westchase. But there weren't any thing for me at this Galleria store. Then, I went to the shoe clearance racks but there weren't any clearance shoes. Ok. I found a couple of shoes with special tags on the regular priced racks. Ugh. So unorganized. Back in the summer, it was my first time here after shopped at Westchase Nordstrom Rack and really liked the merchandise. I found a shirt with price tag from Kohls. After I pointed it out to the dressing room attendant, she found a Nordstrom tag to put on there. Then upon check out, the cashier tried so hard to sell me the store credit card. I told her politely as I needed to pay off my current credit card debt before I would apply for their credit card. She said "I'll be watching you next time you come in. You're going to apply for the credit card." I stopped going there during the day.

My latest trip to this Nordstrom Rack location has me thinking the operation has gone downhill to a…read morelevel of mediocrity I never anticipated. In the past, I would say shopping at Nordstrom Rack was always a good experience. I've been able to find gifts here and also items for myself. During previous shopping trips, the clothing and accessories selection was top notch. The Madewell earrings I purchased here were reasonably priced - like a real sale and good value. However, during my latest trip, I was actually unable to find any jewelry I liked and almost all of it was overpriced. The purses were also overpriced, and the main discounted items in that section were basically Steve Madden brand, which makes me laugh. I was able to find a beautiful scarf, but most of the other scarves I looked at were unremarkable. Hardly anyone else was in the accessories section aside from me. In fact, there were very few shoppers in the store on a Friday evening, which is a bad sign. In the past, this store would be crowded. In the shoes selection, there was no middle ground between heels/platform shoes and more sporty shoes. Hardly any flats! This is so odd and off to me, but maybe other people like it. Regarding clothing, I was able to find a cool brown shirt, but the way most clothing is organized in this store is counterintuitive and not helpful. The cashier did not greet me at all and had very little to say on the back end, so I just grabbed my bag and walked out. I doubt I would return to this location and have found shopping online or in person at the regular Nordstrom to be a much better experience.

Super sale day- and it was pure coincidence that day last year…read more I had received a birthday month coupon and was in the area so decided to visit Ann Tylor for a quick look. As luck would have it, they had an in-store deal going on which was 50% off of anything. I had picked up a green top and combined with my coupon which was, I can't remember now, but probably $15 off or something, ultimately got the top for $5!!!! An Ann Taylor for $5, now that is what I call a surprise gift! Tiffany and Cassey were on the floor that evening, it was closing time, and I was in and out in 10 min with a top in hand. They were super friendly and also equally shocked at my steal deal! What I learnt that day is that, stores, to encourage foot fall, have special offers valid only in store, and they also don't repeat in all stores, each area has its own special offers which you won't know until u actually visit. Good to know. And thanks Ann Taylor for that gift.

This is not a Tailor... it's a Taylor. An Ann Taylor, for that matter…read more Ann Taylor is expensive and it's fancy and it's the kind of place where you go if you have a little extra money - which we generally don't. Nevertheless if you want to sink a bunch of money into a place for nice clothes for women, then this will do, I suppose. A lot of people love Ann Taylor but Barbie thinks it's kind of average - which is lucky for me cuz it saves us a lot on the wallet.

Little Resale/thift/antique shop in NW Houston, off the beaten path. Super sweet owner who will…read morenegotiate on her prices for you. She's reasonable. Has a mix of used but in good shape clothing, nothing crazy expensive, household items, a few pieces of furniture, purses, shoes, etc. Nothing fancy about the shop but some good discoveries there, with a good owner.

My new haunt at the Galleria. Filled with an amazing curated assortment of all those franchises you…read morecan't get enough of - Disney, Marvel, Harry Potter, Studio Ghibli, Winnie the Pooh, Naruto. Also a lot of cutesy stuff like boba, corgi, ramen, and Japanese-inspired art. T-shirts, hats, backpacks, socks, and little trinkets galore. The backpacks by the way are SO CUTE they limit them to two per customer. There's also a snack section near the cashier with some Asian snacks. My latest find today was that there are matching couples shirts! Found them for Avatar, Lilo & Stitch, Avatar: The Last Airbender, Spiderman, Lady & the Tramp. This place is just so delightfully geeky and so darn cute. While I wish this place existed back when I was in middle/high school, I am just glad that this kind of merch is now so readily available for us Houstonians to enjoy. Employees were really nice and made sure to check in on us to help us out with any questions. I really appreciated the active COVID enforcement from the lady at the front who was forced to reprimand customers on mask compliance. Thank you for keeping the environment safe for everyone! BoxLunch is located next to Hot Topic (its parent company since being acquired in 2015).

Box Lunch is one of my favorite stores to visit because of the awesome merchandise they have and…read morethe great customer service and this location is no different! All the times we have visited, the employees have been awesome and very attentive to any questions or concerns that we had! The store is also very well stocked and the employees work hard to keep it very organized, which is very much appreciated! Anytime we make a visit to the Galleria, we always make sure to stop by this location and will definitely continue to shop here when we are in town!

Right on Westheimer and Drexel and I don't have to fight Galleria traffic and parking!…read moreThe staff are very attentive (as always in this store regardless of location) and are great about the size and type of jeans I need. These are one of the few brands I don't need to have tailored to fit my athletic build (aka small waist and muscular thighs!!) Again the best part about this spot- it's not the Galleria!!!

I love this place! They have nice quality jeans, a good informative staff, and just nice clothes…read moreall around.