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    Purific Cleaning Solutions

    4.8 (47 reviews)
    Closed 7:00 am - 6:00 pm

    Get pricing & availability

    Response quality

    Excellent

    Response time

    4 hours

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    Over after cleaning
    Eddie R.

    I've been debating whether to write this review for a week, because here's the thing: Jacob is a good communicator and a professional that I commend for (apparently) starting a business and doing the hard work himself. That said, I have been feeling very dissatisfied with the hire as I've continued to dwell on the job he did at my condo. I hired Purific for a deep cleaning after seeing nothing but positive reviews and a professional website. Maybe a lack of experience (all reviews recent), but nothing to deter me. His quote was also the lowest, which aligned with what I was looking for given that I keep my place organized and pretty clean in general. I also planned to tip well (which I did regardless). The areas I asked Jacob to address were the shower, the bathroom in general, the floors, the oven and to dust in the bedroom and living room. He did a good job in the shower and cleaned the toilet and sinks (which I already keep clean). The kitchen sink and microwave also looked nice, but again nothing I couldn't easily do. Everything outside of that I would say I was unhappy with. Specifically, the floors in both the bathroom and kitchen were both still *visibly* dirty. That is, there was a big dirty water spot from a wet towel I'd hung on my bathroom door where the water had dripped onto the floor (weeks ago after my HVAC unit was leaking). This indicated to me the floor had not been cleaned. Jacob let me know he didn't see the spot because it was dark in that area but he then sprayed it and wiped it up. So then I go into the kitchen, dampen a paper towel and wipe it on the floor. A layer of dirt on the paper towel. He insists he has cleaned the floors telling me "I use a dry mop...that dirt is just like caked on." I'm thinking well yeah, Jacob...that's why I'm paying you to uncake it! I say "Yeah, well that's why I'm getting a deep clean." He says "That's really more of a 'deep clean plus.' We'd want to get a steamer for that." Haha ok. He offers to show me his mop. I decline. He can tell I'm unpleased and gets back on the floor to spray and wipe. I appreciate the effort, but again I'd rather have just had a wet mop and an actual deep clean. Not someone on their hands and knees with a spray bottle doing a spot clean. I check the oven. One of the main reasons I hired a deep clean. There was this spot caked and I'd wanted someone to clean it. It's still there. He again tells me "that's just like caked on." After he left I used a paint scraper to peel it and clean it myself. Outside of the bathroom and kitchen he dusted (using a feather duster) and vacuumed. I vacuum typically once a week, so again nothing I couldn't/wouldn't do. The feather duster seemed to just push the dust around and none of the furniture was wiped clean or polished. The window ledges still had water rings from glasses. The wood coffee table was not polished. After he left, I'm thinking to myself "did I get what I paid ($200) for?" How did that take 5 hours for him to do? What *did* he actually do during all of that time? I wanted a cleaning company to take my place from being organized and like 80% clean to being 100% clean. I felt like that $200 got me to 90% and it was up to me to take it the rest of the way. After 1 week, my condo is in virtually the exact same condition it was before I hired Purific. And to me, that's not what a deep clean is meant for.

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    2 years ago

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    1 month ago

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    Jacob G.

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    7 months ago

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    Jacob G.

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    8 months ago

    The service was excellent. Great value for the money and did a great job. Thank you !

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    2 years ago

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    1 year ago

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    4 years ago

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    Jacob G.

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    1 year ago

    Excellent service! They cleaned everything to a shine. Very professional. On time arrival. I will definitely hire them again.

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    3 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

    Great service and very responsive with communication/any special needs you have. They even do weekend appointments. Highly recommend.

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    2 years ago

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    1 year ago

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    3 years ago

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    2 years ago

    The team did a quick but amazing job during our move! Highly recommend quality wise as well as the costs.

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    2 years ago

    Jenny was on time, professional and did an excellent job! She took her time and was very thorough. Definitely recommend.

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    2 years ago

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    3 years ago

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    2 years ago

    They did an amazing job! So much care was taken. And the communication was fantastic. I would highly recommend and use again!

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    3 years ago

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    4 years ago

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    5 years ago

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    3 years ago

    Beautifully done with what she had to work with...did what I wanted, executed perfectly, will call again

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    5 years ago

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    4 years ago

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    4 years ago

    They were very responsive, reliable and did an amazing job cleaning. I will definitely be using them again and again.

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    4 years ago

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    Page 1 of 2

    Ask the Community - Purific Cleaning Solutions

    Review Highlights - Purific Cleaning Solutions

    Jacob understood the scheduling challenges for a student with class schedules and gave us a Sunday afternoon time slot.

    Mentioned in 10 reviews

    Read more highlights

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    GetClean - Spotless!!!

    GetClean

    (145 reviews)

    Lakeview

    Get clean is a very affordable app compared to other cleaning services in Chicago, and every…read morecleaner I have had has been excellent. They all stay the several hours, are friendly, thorough and efficient. They listen to my requests and truly take their time to get everything cleaned well

    ****Update in Response to the owner****LOL at the response from the owner. The first cleaner I had…read morehere chain smoked, made my house smell like cigarettes and did a bad job. I asked them to send someone else. I loved the second cleaner and had her for the longest time and she randomly stopped coming. They never even told me if they fired her or she left. I asked them to please not send anyone else besides her because she was the only one who did a good job. After a few times of her not showing up (they pretended she was just sick and kept sending other people) they had to fess up that she no longer worked there. Every person besides this one girl did horrible work. The company has so much turnover that I believe they also have bad working conditions. I think the owners pocket most of the money and pay their employees poorly which is why they cannot retain staff. I clearly wrote in the messages (screenshot attached below) that I cancelled service. They will do anything not to wrong their rights or help their customers. The cleaner literally admitted to me her vacuum was broken and the owner then claimed that was a lie and it worked fine. I then vacuumed myself with my own vacuum because I didn't want to leave my house so filthy after paying to have a poor job done. What pictures can I send if I already did YOUR job? You guys are a disgrace for a company LOL so go ahead and pretend that you cancelled me when you can see the text below showing I cancelled. Now I had to hire a new company which is very annoying but much better than dealing with the 2 rude owners of this place. Believe me-you can see all my reviews since I started using Yelp. It is very rare that I write a bad review and it is only with good reason. I would rather keep a cleaning company I have a multi year relationship with vs find someone new but they DO NOT care about keeping happy clients or employees. I feel bad for all the women cleaners who work here because they are underpaid and overworked. The ownership is AWFUL. Do yourself a favor and just find someone else. I have now hired Purific Cleaning Solutions and they are already 1000% times better at communicating than Get Clean. As soon as I use them I will write a review so you can see some other options. Get Clean is so rude and money hungry. Original Review: I am SO over this company. After 3 years I am finally cutting the cord. Anna and John are so unprofessional and do not care about customer service. All the workers are very sweet but they don't stay with the company due to the horrible management practices. I have been thinking about getting a new company for a while but it's been easier to just have them come biweekly. I had Ohla who was the BEST ever. She stopped working there and they didn't tell me until after sending someone to my house that I didn't know or approve. Today they sent someone new again and they didn't have a working vacuum. Mine was not charged so they couldn't even finish the job. I reached out to Anna and she said that they take care of their vacuums so it's not possible that the rug wasn't clean. I had to vacuum the house myself and asked them for a discount on my next service. She asked for photos and I said I already cleaned it myself when the cleaner left. I pay EXTRA to have them come with all the equipment and supplies. They just do what they want and do NOT care about customer service. Instead of calling me and trying to resolve Anna basically just said "okay cancel". After 3 years this is how you treat your customers? Okay I will make sure everyone in Chicago knows you guys have horrible business practices and treat your employees and customers like garbage. This is not the first time I have had issues with them but I have let a lot go. You guys should be ashamed of yourself. Don't even care enough to pick up the phone and talk to your customers just cancel and be rude via text. DO not use this company. It's not worth the headache even though they do have a few employees who do a good job. (Must have left due to the owners) When I have more time I will be adding more screenshots of rude texts I have received from them.

    Gia's Cleaning Services - https://giascleaningservices.com/

    Gia's Cleaning Services

    (118 reviews)

    Ukrainian Village, West Town

    Tanya came to help with a move out clean with two days notice. She was amazing and my place was so…read moreclean I had to face facts about how gd dirty I am normally. She was in the kitchen for a very long time because...I had no idea how dirty it was. The counters feel totally different, the chrome all over the apartment could meet royalty with pride. She was fast and did things to my bathtub I didn't think were humanly possible. What a pro. She was late so I almost had a heart attack, but what she did in 3.5 hours fully blew my mind. Thank you Gia!

    I've used cleaners for Airbnbs and rental properties. I thought it was a simple ask especially for…read morea 1 bedroom / 1 bath apartment. We just needed a deep cleaning for a move-out including appliances and cabinets. Realtors and buyers had come through the apartment for showings. No one had remarked on the cleanliness of the place as a major issue. Even new kitchen counters had been recently installed, so we weren't expecting major issues other than a good scrubbing of appliances. Thinking everything was fine especially for a smaller space. I left the apartment for 2+ hours - hoping to come back to a clean place. Unfortunately, I couldn't discern a noticeable difference in cleanliness of the kitchen. I ask the cleaner what's been cleaned in the last three hours - opening cabinets and pointing to the dust. After three hours, I just asked for the cleaner to leave. Gia's explanation was that the apartment was "pretty dirty and not brand new so it's just difficult to get rid of everything for the first time cleaning". I couldn't see though that much had been cleaned. Even the brand new counters looked dirtier than before. I ended up just wiping down the counters and picking up a broom - sweeping to see that there was still dust on the floor. The cabinets still unopened and items hadn't even shifted. The appliances had visible crumbs and dirt streaks/smudges. Definitely disappointed after shelling out $160 even after asking them to leave. It was more of a hassle to deal with scheduling the cleaner, leaving the apartment / picking up cash, and still to clean the apartment. After they left, neither myself or husband could tell what was cleaned. I'm just going to have to go through the expense of hiring another cleaner.

    Chicago Clean Home - Pet friendly staff

    Chicago Clean Home

    (132 reviews)

    Lakeview

    The woman are lovely and do a great job cleaning my home. I will continue to use them, weekly. My…read moreonly issue is that I somehow have trouble talking to the office which doesn't always let the cleaners know what is going on.

    TLDR: Accurate quote, on-time, friendly service and management, but attention to detail not quite…read morethere. Would recommend for general light cleaning. I have never had my home professionally cleaned before, but I decided to splurge and hire CCH to clean the condo I just bought as I knew the previous owners had a child, a pet, and more likely than not wore shoes in the house. I quickly received a quote (which ended up being accurate) and set the appointment for a few hours after my closing meeting. The cleaners texted me to let me know they were on their way. They arrived on time and we walked through the unit together while I pointed out the areas I wanted cleaned with focus on the floors, appliances, and bathrooms. They set to work and as they completed an area, they would ask for us to review. Everything generally looked good - we pointed out some spots on the floor that were still present after that area was done and they said the spots would not come out. The floors visually looked good after they were finished, but after they left and I walked around barefoot for the rest of the night/the next morning, I found that the soles of my feet were black from dirt. I brought this up to the owner who gave me the choice of having them come back to clean the floor again (since it was within a 24 hour guarantee window) or a partial refund. I opted for the partial refund as it was inconvenient for me to have them come back. I then spent a few hours recleaning the floor myself with Bona hardwood floor cleaner (which took care of the spots as well). Over the next day I also noticed some light grime on the kitchen cabinet handles and inside the refrigerator that had been missed. I think CCH would be great for a general, surface to mid-level clean and then just do some detailed work yourself afterwards. Thank you to the owner for working with me on a resolution!

    Purific Cleaning Solutions - homecleaning - Updated May 2026

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