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    Best Friends Cleaning

    4.4 (52 reviews)
    Closed 8:00 am - 4:00 pm

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    Response quality

    Excellent

    Response time

    5 hours

    Services - Best Friends Cleaning

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    5 More Services

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Regular home cleaning

    Post-construction cleaning

    Best Friends Cleaning Photos

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    Recommended Reviews - Best Friends Cleaning

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    Reviews With Photos

    Lisa B.

    Your Home has not been loved until it is entrusted to the ladies who work for this company. I have tried other services before but they are by far the BEST!! The previous owner fried foods a lot so I could not get this crap up off the floor (see Pictures) and other companies won't try- not these ladies. I'm so happy. When people do things that you don't even ask for it is total AMAZING. I was in another room when I heard one of the ladies shaking the toaster to get the crumbs out so she could finish cleaning it, another lady was running her rag along the baseboards. Usually baseboard are special requests!! My home looks so amazing and feels like a showroom now that it has had the wonderful touches of the ladies from Best Friends Cleaning. I too experience them organizing my drawers which was a total welcomed and appreciated surprise. I texted the owner within the 1st hour to tell her how much I appreciated their dedication to detail. Before they had even finished I had already booked my next session. If, your home needs alittle love. They are definitely the way to go!

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    1 year ago

    They do great job every time! I highly recommend best friends cleaning for anyone looking for cleaning their home !

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    1 year ago

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    7 years ago

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    5 years ago

    Business owner information

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    Brenda S.

    Thank you Judith, always a pleasure!!

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    6 years ago

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    4 years ago

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    Brenda S.

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    8 years ago

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    9 years ago

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    4 years ago

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    13 years ago

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    15 years ago

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    9 years ago

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    Brenda S.

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    9 years ago

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    Brenda S.

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    10 years ago

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    9 years ago

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    7 years ago

    Best cleaning service of the 4 I've tried in the Chicago area and the value was excellent ($108 for 2 hours, 2 cleaners). Highly recommend.

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    15 years ago

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    10 years ago

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    10 years ago

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    9 years ago

    Wonderful and professional service every time I use them. Reasonably priced and they leave my place looking amazing! Def recommend!

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    15 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Best Friends Cleaning

    Review Highlights - Best Friends Cleaning

    From the beginning Brenda was responsive via email and we arranged for two of her crew to come clean.

    Mentioned in 12 reviews

    Read more highlights

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    GetClean - Spotless!!!

    GetClean

    (145 reviews)

    Lakeview

    Get clean is a very affordable app compared to other cleaning services in Chicago, and every…read morecleaner I have had has been excellent. They all stay the several hours, are friendly, thorough and efficient. They listen to my requests and truly take their time to get everything cleaned well

    ****Update in Response to the owner****LOL at the response from the owner. The first cleaner I had…read morehere chain smoked, made my house smell like cigarettes and did a bad job. I asked them to send someone else. I loved the second cleaner and had her for the longest time and she randomly stopped coming. They never even told me if they fired her or she left. I asked them to please not send anyone else besides her because she was the only one who did a good job. After a few times of her not showing up (they pretended she was just sick and kept sending other people) they had to fess up that she no longer worked there. Every person besides this one girl did horrible work. The company has so much turnover that I believe they also have bad working conditions. I think the owners pocket most of the money and pay their employees poorly which is why they cannot retain staff. I clearly wrote in the messages (screenshot attached below) that I cancelled service. They will do anything not to wrong their rights or help their customers. The cleaner literally admitted to me her vacuum was broken and the owner then claimed that was a lie and it worked fine. I then vacuumed myself with my own vacuum because I didn't want to leave my house so filthy after paying to have a poor job done. What pictures can I send if I already did YOUR job? You guys are a disgrace for a company LOL so go ahead and pretend that you cancelled me when you can see the text below showing I cancelled. Now I had to hire a new company which is very annoying but much better than dealing with the 2 rude owners of this place. Believe me-you can see all my reviews since I started using Yelp. It is very rare that I write a bad review and it is only with good reason. I would rather keep a cleaning company I have a multi year relationship with vs find someone new but they DO NOT care about keeping happy clients or employees. I feel bad for all the women cleaners who work here because they are underpaid and overworked. The ownership is AWFUL. Do yourself a favor and just find someone else. I have now hired Purific Cleaning Solutions and they are already 1000% times better at communicating than Get Clean. As soon as I use them I will write a review so you can see some other options. Get Clean is so rude and money hungry. Original Review: I am SO over this company. After 3 years I am finally cutting the cord. Anna and John are so unprofessional and do not care about customer service. All the workers are very sweet but they don't stay with the company due to the horrible management practices. I have been thinking about getting a new company for a while but it's been easier to just have them come biweekly. I had Ohla who was the BEST ever. She stopped working there and they didn't tell me until after sending someone to my house that I didn't know or approve. Today they sent someone new again and they didn't have a working vacuum. Mine was not charged so they couldn't even finish the job. I reached out to Anna and she said that they take care of their vacuums so it's not possible that the rug wasn't clean. I had to vacuum the house myself and asked them for a discount on my next service. She asked for photos and I said I already cleaned it myself when the cleaner left. I pay EXTRA to have them come with all the equipment and supplies. They just do what they want and do NOT care about customer service. Instead of calling me and trying to resolve Anna basically just said "okay cancel". After 3 years this is how you treat your customers? Okay I will make sure everyone in Chicago knows you guys have horrible business practices and treat your employees and customers like garbage. This is not the first time I have had issues with them but I have let a lot go. You guys should be ashamed of yourself. Don't even care enough to pick up the phone and talk to your customers just cancel and be rude via text. DO not use this company. It's not worth the headache even though they do have a few employees who do a good job. (Must have left due to the owners) When I have more time I will be adding more screenshots of rude texts I have received from them.

    Best Friends Cleaning - officecleaning - Updated June 2026

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