First of all, I am a size 16 dress. Which is really NOT plus sized, but of course in designer dresses i wear a 18, which is considered plus size. With that in mind, I called Joan's to ask if they had a good selection of "Plus Size Dresses" that I would be able to try on for prom. I told the woman my size and what kind of dress I was looking for and she assured me "We have several plus sized prom dresses for you to try on, and several different styles too!" I was SO excited to hear that because every prom dress place I have been to has very few, if any sizes bigger than a 10. I drove 40 minutes to be there. Also, I went by myself because my best friend was busy and my mom is sick and can't leave my house. I arrived and starting looking around and an older black man approached me very rudely and said "excuse me can i help you?????" almost as if i was doing something wrong. so i was really friendly and said "yeah! i'm looking for a prom dress.." blah blah blah. he has another associate help me to go downstairs and look at the dresses. they had MAYBE 5 dresses that i could put on. ONE was a size 16, the rest were size 20+ saying that Joan's is a "PLUS SIZE DRESS SHOP" is absolutely untrue. regardless, i went to try on the 5 that they had. the "dressing room" was SMALL. hard to even maneuver around in.. not only was it small, BUT THERE WAS NO MIRROR IN YHE DRESSING ROOM????? i had to walk out into the big room where several other girls and their mothers were just to see myself. i was so embarrassed considering none of the dresses fit me correctly. THEN- i went to take a picture of my dress to show my SICK mother, who is paying for the dress, and an associate says "no. no pictures, put your phone away" and i said "how am i supposed to show my mom?" she says "wait...... you came alone?" And starts laughing "Yes" "Bring her with you next time, no pictures" So I got dressed in my clothes and left immediately, crying my eyes out. The workers were rude and insensitive, and lied about their dress selection when I called.. I will NEVER go back there or recommend anyone else to waste their time there. if i could give negative amount of stars i would. read more

Joan's Bridal Couture - Bridal Near Me - Reynoldsburg, Ohio

Joan is amazing! I came from 5 hours away to visit my daughter for a weekend and on a whim checked to see if I could get in for a mother of the bride appointment. She fit me in the next day! Joan was incredibly helpful! I told her the style and color I was looking for and she picked some really fabulous dresses for me to try on. I loved them all!!! She knew exactly which dresses would flatter my figure! I walked out knowing I had the right dress! read more

Joan is the bomb! After dealing with some rude wackos over at Wendy's, Joan helped me figure out the designer of a dress and then offered to order it for me at a prices that was over $380 LESS than Wendy's. On top of that, she offers complimentary bustling and steaming when your gown arrives (Wendy's charges for both, eww). Joan was very sweet and excited for me when I made the choice to purchase the gown! It made it very special. She was also super sweet and fun to work with...my mom and I had a wonderful experience. After dealing with the rude women at Wendy's, Joan and her associates were a breath of fresh air. I gave it four stars, but I wish it could be 4.5...I wish she had more gowns in stock to try on. Luckily I knew what I wanted (had tried it on at Weny's) and she ordered it for me. Don't be fooled by the location and far drive to Reynoldsburg. You will find a gorgeous gown at a killer price! My advice is look around, try on different gowns, and then go to Joan when you're ready to order! She'll hook you up! read more

My best friend planned a day of wedding gown shopping for me which included an appointment at Joan's. We were running about 20 minutes late so we called the store to see if we needed to change our appointment. The person on the phone said it was not a problem and we should come over. Once we got there, it was very confusing because there is a sign on the door that says to go two buildings down for service but that bridal gowns were at that address? We went inside the first place and found two girls looking over some bridal catalogs and no one else to be found. Thinking I should have gone to the other place, I walked outside and a man comes running and shouts "CAN I HELP YOU?!". After seeing my shocked face, he asked if I was looking for bridal gowns and directed me to the first building I had just left. I told him we had called and had an appointment. He told me to look around the very cramped store for something I liked. Many of the dresses had stains in them from other people's makeup. I was disgusted. I picked 3 dresses out and asked him if he had a beautiful dress I saw on a poster on the wall. He found it for me and put it aside. About 25 minutes had gone by since I first got there. No other assistance. I asked him if there was anyone who was going to help me get into my gowns, he said that the lady assistant (Joan?) was tied up at the other location helping some other people with their appointment and he would go get her. I was already an hour into my appointment and this person had not shown up. I sat in my dressing room for at least 25 more minutes when this person walks in wreaking of cigarette smell. Did not offer to look for more dresses for me or asked what I was looking for. I told her I needed help to get into the gowns and she just told me to step into them however best I could and she would come in. When I called her back, she put a clip on my bra on each side to hold the dress up and told me to walk out!!! Nothing on my waist or anything. She did not seem to care one bit about what she was doing with me. I did the same thing with another dress but this time while I was in my underwear and she was inside handing me a dress, two customers come in and she opens my curtain from inside WIDE OPEN to greet the customers (who had an appointment by the way and she sent to the other location). I was horrified!!! I was about to run out but I wanted to try that gorgeous dress that I had seen in the poster. She looked at me and said that there was no way I was going to fit in the sample and simply put it in front of my body in front of the mirror. "See? It looks great.". I asked her if there was any way to get a similar one so I could try it on and she said she could order it for me and then tailor it. I was not going to buy a dress I couldn't even try on! She told me she needed to hurry because she had two groups of people waiting at the other location. Needless to say, I could not wait to get out of there. She kept taking walk-ins and neglecting her appointments. Seemed completely uninterested in helping me. I was completely horrified and disappointed. It was my first day trying on wedding dresses.. I ended up having an amazing experience at Gabriele's in Westerville (you can see my review for them) and finding a perfect wedding dress and veil there. Please save yourself the time and DO NOT go to Joan's. Worst experience ever! read more

I visited the bridesmaids boutique for my friends up coming wedding and the service was less than desirable. My friend, the bride, went on a different occasion and stated how unprofessional Joan was. The only reason my fried wanted to give the place a try was because of the man Roger that also worked there. I called to inquire about some dresses to try on and over the phone and in person her was very attentive. For someone whose business is a lot of word of mouth, the service could be a lot better. Also, the stores could use some upgrades and refreshing. The bridal experience should be above par! read more

My sister was shopping for bridesmaid dresses after she had a really bad experience with David's Bridal and felt like Wendy's Bridal was a glorified David's Bridal... so we can came here and fell in love immediately with all the gowns Joan offered! Joan was nothing short of amazing and is so easy to work with. We never felt pressured at all during our visit and the dresses came out perfect! With my wedding coming up, I know I will be making my way to Joans! :D read more

ABSOLUTELY INCREDIBLE EXPERIENCE FEOM BEGINNING TO END! Joan is doing exactly what God created her to do, creating wedding dresses and experiences that will leave you feeling like you are the only bride on the planet! She places her entire focus on you and your special day, fitting your body and personality perfectly. Joan's Bridal Couture in an incredible gem and treasure to brides and their lifelong memories! read more

Joan's saved my daughter's prom. We had ordered a dress at SHE Fashion in Beavercreek Mall, Dayton. Two weeks before prom, the dress came in but was not the size ordered. The shop was so rude. We thought of Joan's Couture so went there. They were wonderful!!! When I showed them a picture of the dress which we had ordered, they immediately had ideas for dresses for my daughter. It was not long before she had found one. They got right on line and ordered it then followed up twice with the designer to ensure it was in stock and being shipped. And their selection of jewelry is wonderful. It was a one stop for us! Thanks Joan's Couture for saving prom! read more

Wonderful experience with Joan. We found the perfect wedding dress for my daughter. We had an appointment that we were on time for and received excellent service. We were very impressed with the number of samples for bridesmaids gowns she had on the premises. We also selected bridesmaids gowns as well. I recently visited Joan's again because I needed a formal dress for an event coming up in a couple of weeks. I was so pleased to receive assistance just moments after I walked in without an appointment. After trying on one of Joan's designs, Joan stopped what she was doing to come over to show me several variations of the style she had designed. I found the perfect dress and it required very little alteration. I highly recommend Joan's Bridal Couture. I am looking forward to working with her for the design of my dress for my daughter's wedding. read more

Both of my daughter's pageant dresses were AMAZING. The custom-made evening gown is gorgeous and her fashion runway piece was one of the BEST on the runway. Thanks Joan! read more

The worst unprofessionals I ever came across !!! If you make an appointment you would think you would get service. Boy was I wrong everybody that didn't make an appointment received help. I went for an consultation for an customed gown and a teenager was there to help me not Joan. She told me to find an dress and a catalogue order and than she could transform that to how I wanted!!! She in the mean time gave me 5 minutes while giving customers off the street whatever time they needed. She CAN NOT make custom gowns and I don't now why she advertises that she can. So me and my 5000 cash that I was gonna either pay for the dress or put down toward my dress left. And found a wonderful dress at the Wedding Plantation read more

Absolutely horrible and gross! Everyone I encountered was so unprofessional! The place is old and smells and their dressing rooms are like a tiny closet with a curtain that faces the window along the street! Anybody could look in the front windows and see right in your dressing room. My "consultant" told me she didn't really know much about wedding gowns and that it was her first week. She told me to pick out a gown and try it on, nobody helped or guided me as to what would look good nobody even helped me get into the gowns. This place should honestly be embarrassed to call themselves a bridal shop read more

I came into the store looking with my daughter who had fallen in love with a dress and wanted to try on a few others to make sure this was the one she wanted. The one dress I had picked out for her had just come in that day. Joan freaked out about her trying it on saying that she did not want her to wear it if we weren't going to buy it. (Keep in mind I would have had no problem purchasing the dress but was made to feel like I could not afford it.) Joan was very rude although our sales associate helping us was wonderful. I have found the dress that my daughter fell in love with at another store and plan to purchase it from there!!! Treat people with a little more respect and you would not have lost out on a $600 sale.I am a big on supporting our local businesses but, I will never recommend any one to utilize this store for the future..... read more

Terrible! I didn't even make it into the boutique to try on dresses because I had a terrible experience over the phone. I spoke with Joan. She was RUDE!! She was short and choppy and acted as if she was too busy or didn't want to help me make an appointment. Needless to say I cancelled my appointment a couple hours after I made it & Joan's Bridal missed out on a potential sale. Customer service is KEY & if the owner of Joans Bridal is being rude and nasty you are setting no example for your workers. If you want customers to spend 1000's of dollars on a gown I would suggest you brush up on your customer service! read more

My son and I went in to pick out a tux for his first homecoming. The shop was confusing as to which one you should be in. When we arrived it smelled very stale and was very cramped. He was measured for this tux which included the shirt, vest, pants, Jacket and tie. I was called when it came in , took it home for him to try on and the shirt sleeves were very short and he could only buttin 2 buttons. I called and informed Joan and she first answered my question with "you wouldn't understand" and then when she said she would order another one I asked will it be in on time (in case I had to go buy him a shirt) And she said " Well it will have to be won't it"? The shirt arrives , my son and I go to the shop and as she is hunting for it and says "here it is" she pulls out a white shirt. I proceed to tell her that the shirt he ordered was Black. She said Oh I never bothered to look at the order to see what color! Really? She takes the shirt we returned and took my son in the back. She came out and said I fixed the problem. Yes this "designer" who studied and worked in NYC cut the shirt from arm pit to waist on both sides and said now it fits him and it brought the sleeves down. Brilliant! He had to leave his jacket on all night. Fear ot thosu she said she would refund me $48.00 for the shirt and I have not seen it yet. 2 weeks later! Save yourself the time this little local shop is a chaotic mess. read more