They have really nice professionals here. They went the whole nine yards to accommodate my elderly…read moreMother. Robin is the best. I will recommend Mendocino Opticals to all I know.

I have been into Mendocino Optical a few dozen times over the years. Looking for glasses or needed…read morean adjustment, etc. The last two visits were pretty upsetting. I asked for an adjustment, and was told no they couldn't do it after they looked at them. I gave them another chance a year or so later - they said they would, but it would cost me $20!!! I went to another vendor in town who did it without question, and it cost me $2. Maybe they thought because I hadn't purchased them at their store it was beneath them to adjust for me. It was dismissive and rude. The other place was the opposite. Not sure I can say who they are, but they're in the Pear Tree Shopping Center.

When they first opened, needed to replace scratched lenses; our regular Lakeport optometrist, they…read morerefused because my eye exam was one month out of date. I had been to Kaiser recently, and knew my eyes were fine, medically, and I could see fine. So went to Mark's shop, recently opened. They said fine, just sign a waver. New lenses done in 24 hours.. Since then, I've gone back for new reading glasses. Twice I've needed frame repair. . done both times with no charge, rapidly and with courtesy. Yesterday I dropped in for a frame repair for reading glasses. They had the part. All fixed, no cost, in 10 minutes while I waited outside. The shop is totally COVID-19 compliant. . sign says phone for appointment. . but their very friendly receoptionist saw me at the door phoning and came right out, with mask. My wife goes there also and with excellent results.

Ok, yes, clean, modern office. Friendly staff. I have Medi-cal/Partnership so it is literally THE…read moreONLY PLACE I can go to get the actual glasses in lake or Mendocino counties. In Sonoma County I got my glasses for free, frameso were pretty high quality, adjustable, with about 50 choices. Here I got to choose from a very small (less than 10)assortment of frames, plastic, no adjustment, no style at all and they felt like dollar store glasses. Then they still charge you $20. Well I suppose you get what you pay for with him. So my glasses came and I started to get kind of balance or off center feelings. I look at something with an edge and it is crooked, like the edge tilts and things are asymmetrical. So I took them off and held them about 5 inches away from my face and looked again. My lenses were put in crooked, very crooked, and my bifocals are also crooked and off center. So I called and the guy who actually made them didn't seem to believe me but was nice and had me send them back to be fixed. In hindsite I will order my glasses online from now on. By the way, shipping my light plastic frames cost me another $20 and they didn't ship them. I had to call to tell them I paid for shipping. The doctor was nice enough but it all felt rehearsed. I will send them one time to see if they can get it right. Since I paid the money. Costco frames are about $90.

I was in desperate need of correction glasses. My old ones had fallen apart, the lenses…read moredel-laminated, and could not be repaired. After scrimping and saving to purchase a new pair, I was told about Dr. Lasher in Lakeport. I was told by two of his former clients that his office was excellent. I did not have much faith in any of the "Medical" establishment in Lake county, but he and his office are the exception. He and his staff were everything I hoped. I did not have his name, only directions to the office. I walked in without an appointment but was seen quickly. The exam was professional and precise. Within a few minutes I had my prescription and shortly thereafter I had selected my frames, decided on possible additions (transition coatings, bifocal, lens composition), paid for the package and was on my way to a celebration lunch. I applaud his fine Doctor, his attention to his profession, his colleagues, and the service to his clients. Do strongly consider seeing him for all you vision needs.

This place is a haven of modernity in a backwoods town. VERY…read moreCLEAN Very Professional Caring. I love this place so much, I have had such terrible experiences with healthcare since I moved to Lakeport, but this place is a breath of fresh air. Everyone seemed to know what they were doing, they were very patient and kind. They try to get you an appointment ASAP. The lenses are not as expensive as I would think, but the frames are a little high. But it is worth the price to have such professional service.

Dr Lori is very focused on the matter at hand. She is thorough and able to explain diagnoses and…read moretreatments, in a way that both me and my wife can understand. She also educated us on ocular health, vision care, eye hygiene

I strongly suggest you go elsewhere…read more I am a physician on faculty at UCSF and went to see Dr. Schafer for a simple refraction exam because the office is near my residence. I just wanted distance glasses. I did not reveal that I was a physician as it didn't seem relevant. The office staff was uniformly pleasant. This is the only reason I added a star. I had what seemed to be a thorough exam by this optometrist. She was very nice. I got the prescription and filled it elsewhere. When I put the glasses on, it was like looking through a funhouse mirror. I called the office staff to complain. I had to go there to verify that the prescription was correct, and it was. I was told to wear the glasses for a few weeks to get used to them. I told them that I thought that was dangerous because they were so bad. They would only make a follow up appointment for a few weeks later. I declined. I paid out of pocket to go elsewhere and got a prescription that was completely different. I filled it and the glasses were perfect. Either this optometrist can't use the machines or she can't write a prescription. I'm not sure which. Either way, you'd be wise to avoid this office, unless your goal is to go to a place wheree everyone is extremely pleasant

UPDATE: They stepped up their customer service BIG TIME. Bravo! Getting your frames adjusted is…read morecardinal and they are making a big effort to get to your needs ASAP. I appreciate it. I was taken care of in 5 minutes and out the door in 7. I will pay out of pocket if I can get business done fast. I am coming back now. Honest effort is rewarded.

They stopped accepting VSP (Vision Service Plan which is a insurance covering a lot of the costs…read moreand discounts on frames). They have their own plan now called VSP (Vision Savings Plan) and is $360.00 per year for their primo plan. Lake County employees and their retirees lost their benefit there and now have to travel elsewhere which is Ukiah and 40 miles away! Terrible disservice to the community everyone went there because they were good! Because of it all of Lake County can't use VSP as there are no other eye doctors that use it. Thanks Konoci View, or rather thanks for nothing.

Condescending. I looked at his Progress Notes from last time and he did NOT write down anything I…read moresaid. I noticed a language barrier since the same words meant something different to him than to me. He knew better than I did what I wanted. Therefore, I didn't get what I asked for the first time. I am not comfortable with a doctor that speaks condescendingly to me and believes he knows better than I do what I want. Even the 2nd visit, he still didn't hear what I was saying.

I did not know this before I saw him, but he does NOT do contacts. You have to take your…read moreprescription to another place to get it done. Neither he, nor his staff, told me this despite me going in with contacts on. Also my wife swears he got her prescription wrong and her ($300) glasses are useless because they give her bad headaches and make her dizzy.

I can't say enough good things about Dr. Chris. He is warm, welcoming and knowledgeable. He helped…read moreme in a pinch and his office experience was seamless. In a day in age when offices don't answer phones, not only did they do that -- but they treated me with care and went above and beyond allowing me to come back later that day for more help. I have high confidence in this team, pricing, their skills and referral system.

Dr Torres is the best dentist I have been to. Thank you so much to taking me in last minute to fix…read moremy broken tooth. My vacation was saved because he fixed it. Excellent staff as well. Thank you everyone!

They are so kind, efficient, and knowledgeable. Even when they're busy it's in and out straight to…read morethe point, "let's get this figured out" type energy even when they're super busy. They respond to my texts, and Ive never felt rushed, I feel like they actually care and know what they're talking about! And it's probably because it's all women running the place just saying! 10/10

Couldn't possibly be happier. Had Mohs surgery on nose. Ended up being a fairly large incision, but…read moreDr. K did a remarkable job. There will be minimal scarring. It looks good right now, even just after having sutures removed. Very impressed! Also, my procedure day was a very busy Mohs day, and some of the procedures took longer than expected, but everyone including Dr. K had great attitudes, and great senses of humor. I worked in health care for 20 years, and this is one of the best groups of people I've encountered. They obviously enjoy working together and doing what they do, which means the world when it come to good health care. The best!