I cannot say enough how great my experience was here at Ukiah Family Dentistry today. I have always been nervous about the dentist. Each staff member that I interfaced with today were so calm and sweet. Yasmin booked my appointment and had amazing customer service. Laura was so gentle with my cleaning and so kind. I've never had someone so detailed and as gentle as she was. Dr. Johnson gave me so much information for daily maintenance and preventive care and he was super laid back and helpful. This is such a great team. Relocating from LA and finding somewhere that will make me feel comfortable was a concern of mine. Not anymore. This office has something special. I'm looking forward to my next cleaning. read more

Dr. Jeffers is gentle, kind, and truly cares about the community he serves. His work is always done to the highest quality. I highly recommend Ukiah Family Dentistry. Going to the dentist used to be an anxiety producing experience, not with Dr. Jeffers his caring demeanor and patient- centered care makes going to the dentist easy. I cannot say enough good things about him. Not only is Dr. Jeffers great his staff is knowledgeable, welcoming, and friendly, everyone greets you by name when you walk in the door and the wait time is never more than 5 minutes. I'm thankful for the Ukiah Family Dentistry team for making dental care seamless and compassionate. read more

I have been going to UFD for years now and they are continuously professional, friendly, fair minded, and regularly accommodating of my insane schedule and propensity to reschedule plus how long it takes me to get off my phone once I arrive and settle in. I find their technicians to be diligent and careful, and very nice. Doctors as well. Really only good things to say and plan to be coming back for years to come. read more

I highly recommend Ukiah Family Dentistry! The office staff are wonderful and my dental hygienist is so thorough and caring. Dr Tom is also very knowledgeable and helpful with my dental care. Great experience!! read more

Good care, clear and complete communication, good cleaning by a hygienist. I've just started going there, and I'm very pleased that I chose them. read more

Have had Multiple years top notch teeth Cleaning and Dentistry work...nice efficient staff...Always a good painless and friendly visit!

Staff are always very helpful and professional, they are great at communicating about appointments. I've been seen by both Jeffers brothers and Tom, all are friendly, professional, and great dentists with great communication and all provide a different yet wonderful patient experience. My hygienist Courtney is the best too, she is gentle and does a thorough job, and has helped me learn a lot of tips about how to take really good care of my teeth when I'm not at the dentist. I did not enjoy the dentist before this office but I look forward to my cleanings now. I've also had filling work done here a few times, I've never had any pain afterwards or problems. They always called me the next day to follow up after I've had work done to check on me and if I was experiencing any pain. Once I needed emergency work for a broken tooth, the staff were super helpful and made sure I had any pain under control and got me in as quickly as possible. Also they were very clear about how the billing process would work for emergency dental. I recently changed insurance as well, and the staff here are super knowledgeable about different insurance and helped me understand my new billing process clearly. They are always transparent about price estimates. I have had to pay out of pocket for certain things, and I found their prices to be very reasonable and they gave me a very clear estimate. The office is very clean and comfortable and they are well equipped to handle patient comfort, I have been offered blankets when I said I was cold and they frequently ask how I'm doing during cleaning or procedures, and make it clear how I should communicate with them while they're working. Each exam room is technologically equipped and has a screen that shows images of your teeth and scans, which is amazing because they can explain everything with the imaging as they go, and they provide education about how to care for specific problem areas and can show those exact areas. My dental health has definitely improved since I started going to this dentist and I look forward to my visits now. I cannot recommend Ukiah Family Dentistry enough! read more

I always know I'll get good care at Ukiah Family Dentistry - the whole staff is so kind and attentive. Vanessa gave me a fantastic cleaning and even took the time to teach me how to use the waterpik properly. Thank you! read more

Don't use this practice if you have Delta Dental. I was told by the office staff more than once that they would do all the prior authorizations and although you have to pay at the time of your visit, that insurance would reimburse 70-80% of the charges. I was ok with that......BUT IT IS NOT ANYWHERE NEAR THE TRUTH, and I was seriously mislead, deceived even, by the office staff. Delta Dental only reimbursed me about 15% of the charges, which honestly did seem pretty inflated. My last visit was $1300 for restoration work (fillings)....I was in the office door to door less than an hour. My insurance paid $492. When I complained about the office staff misleading me I was made to feel that this was my fault. When I posted on social media about my experience I received a text letting me know that my future appointments had been cancelled. Shabby and shameful business practice. read more

I was a patient for awhile but if you don't have insurance, I suggest you go elsewhere. Everyone was pleasant but their prices are extremely high and they do not take payments! Save your time and your pocketbook, $300 for each filling is not worth employees and dentist being nice!!! read more

I have always gotten outstanding service from Ukiah Family Dentistry. The office staff is nice and helpful and the dental professionalism has been 5-star. I just changed hygienist due to scheduling limitations at the office; and my new hygienist is just as professional as the last one. read more

Called around and this office taking new patients, took months to get an appt. 1st appt cleaning. Nice tech. DDS seemed thorough. I ignored gut response about their profit priorities. 2nd appt expensive but well done in-house crown.   BUT when I asked with concern about a couple of teeth with unusual notches at base it was dismissed/told they looked OK. Requested 3rd appt. when experiencing increasing pain from 1 of the notched teeth I was concerned about. Was told I could not be seen for 2 weeks!!! but DDS could maybe pop in if I wanted to make an appt. for cleaning. This is "family dentistry"  that has too many patients for profit rather than care when needed. I did get seen in 2 days by a new DDS Kang at DDS Ortega's office who diagnosed the abfraction from bruxism. Treated, educated and now I have a new DDS that I trust and can recommend. read more

I used to be terrified of the dentist. Not anymore. Excellent care; knowledgeable and friendly staff; comfortable chairs; good location. They work hard to keep you out of pain. Best part: same day crowns. Get everything you need for your teeth right here. read more

Best of the best for high quality dental work, with professional dental assistants and dental staff to complete all of the dental work in a manner a patient would desire. Throughout all of the several procedures which the dental team accomplished, it was done with Dr. Tom Johnson, Dr. Matthew Jeffers, and Dr. Kevin Jeffers, and, I believe one other dentist, each of whom perform specialized tasks. Liva is one of the intake professionals, and coordinates the dental appointments along with payment processing. Also assisting was Liz, Vanessa, Jasmin, Laura; and Willy, in her office as the Office Manager. The dental assistants, if I remember correctly, were Nina, Courtney, Rachel, and Tiffany. I had not been to a dentist in about seven years, and I anticipated costs at $10,000, which was what it accrued to over the weeks of work completed. But it included three crowns, and a lot of very specialized work. After all of this was done, I waited a couple of weeks to write this review, to confirm that the procedures were successful without any issues after the completion of all the work. I sustain no adverse aftereffects. If your looking for high-grade dental work, with all of the types of staff needed to accomplish this, my opinion is to consider this review for some guidance of what a patient can expect. I was willing to travel 50 miles, each way, to utilize the services of Ukiah Family Dentisty. read more

I highly recommend Ukiah family Dentistry. Went in for an exam today, and Dr Nickolas and his assistant, were able to take care of my dental issues with zero discomfort. It was actually a relaxing visit. The ladies at the front desk are very friendly, inviting and helpful. Great patient and customer service. I appreciate you guys! read more

Growing up in Ukiah in the 60's and 70's and going to a local dentist as a child, many of us during that time were traumatized by a local dentist that stayed with us a life time. Trusting dentists did not come easy. Going to Ukiah Family Dentistry was above all dentist experiences I've ever had, the most trusting and safe feeling I've had in my life time. They have heard some of the horror stories from other patients of my era from this same dentist. So with that being said, don't hesitate to go to Ukiah Family Dentistry, wither it be your first visit, or your child's, or you've had trauma from another dentist, they are friendly, helpful, make you feel like family when you walk through the door. Ukiah is blessed to have these brothers working in our community. Thank you! read more

A great office. Everyone is friendly, patient, and takes the time to provide superb customer service. They are all knowledgeable and provide quality patient care through educating and service! read more

Super friendly staff! Great Doctors! They are always on time and I never have to wait. They are also great with my 7 year old son. Highly recommend read more

It is a year later (from my last review) and I still rate this Team at 5 Stars, for all the same reasons. They have adjusted to the COVID-19 "new normal," and have done it well! read more

Dr. Jeffers and his team are phenomenal. They're all so kind and so engaging. They also do a great job of explaining what they are doing and why they are doing it. Definitely the best dentist and dental team I've ever known! Thank you! read more

I just moved here and was nervous about finding a new dentist. I found this place to be friendly, safe, professional, and up to date but not pushy. Perfect place for my dental care. Very organized and well run. Customer service gets an A+. Such a nice place but down to earth. Dr. Matt is awesome. He is caring, personable, and smart. I really appreciate everyone here and am telling my family and friends. read more

Great patient service, friendly and runs like a well oiled machine! It is so easy to schedule an appointment and the staff are professional!

As always, my family and I always look forward to our dentist visits at Ukiah Family Dentistry. From the time we walk through the door and throughout the whole patient experience we are treated like important guests. The staff make me feel like I'm apart of my care by explaining everything to me and guide me through decision making. My 3 and 1 year old both have come in for their first time visits which is all about FUN! They get to meet the staff, sit in the chair for a little ride up and down, show off their teeth and then pick out a tooth brush and toy. There is no anxiety or frustration. read more

I had an appointment last week and they seemed very genuine and nice. I got a quote for implants, a little on the pricey side but from what I've heard the quality is very good and worth the price. The dental assistant was really sweet and advised me on all the different procedures. I will update soon after I get the work done read more

Loved this Dental Practice from the top on down and all the way around !! Dr. Jeffers is as kind and caring as they come. He's the "Go-To-Man" if you like, great chair side manner combined with high-end quality dentistry. His goal seems to be providing an all around highly satisfying experience for his dental clients. His staff reflect his qualities and are as professional, friendly, helpful, knowledgeable and welcoming as he is. Jen, Dr. Jeffers assistant is an exceptionally delightful person, highly skilled at her job with personality Plus. She's a gem as is Olivia the office manager who's the most kind-hearted, accommodating person...Ever! My dental procedure had multiple phases but Dr. Jeffers, Jen and Olivia were very organized and did an excellent job keeping everything moving forward and running smoothly. The lively, fun office environment combined with the up--beat, can-do attitude everyone exudes made doing the dental work a breeze! So very happy, truly, to have found Ukiah Family Dentistry. read more

I recently started going here and I have been impressed. Everybody in the office is friendly and professional. They have scheduled me appointments that work around my schedule, and the environment is tidy. Highly recommended. read more

Looking for a great dentist? Well look no more I've found him! Dr. Matthew Jeffers at Limbird Dentistry. I moved up north from Los Gatos and have been searching for a great dentist. Not any longer. On my first visit I was greeted warmly by the office staff, my appointment was right on time... no waiting. At Western Dental I waited over 2 hours for my first time visit for exam and x-rays; I ended up walking out after waiting for my exam. Jen at Limbird is fantastic as your dental assistant. She was so knowledgable about teeth and procedures, very helpful and caring - Personality Plus! If you fear going to the dentist you won't at Limbird. The coolest thing they did which I'd never seen is they take a picture of your teeth with what looks like a pen. Then they put it up on the screen so you and the dentist can review together. This is great because I don't read x-rays! Now I can see what's going on with my teeth and gums. Dr. Jeffers was so friendly, caring and thorough. Never rushed through my exam etc. The office fit me in after my exam for a dental cleaning - thanks Olivia! The cleaning was painless! They use a laser, no intense scraping. Love it! There's no excuse not going to the dentist any longer... make your appointment today. You'll smile that you did. Oh I forgot to say, I got a phone call from Jen the next day asking how my mouth felt and if I was thrilled with my new tooth and I was. Now that's caring!!! read more

Where do I start? I began looking for a dentist after having had bad experiences with other local dental offices but this review is not in so much as, how horrible other people are but how great Dr. Limbird's office has been. I actually chose him just because of his office manager, Willie; she was engagingly competent, intelligent, and personable --- she was fun to talk to and so readily wanting to help me. Her patience and proficiency was amazing. She was more than willing to spend time with me until I (finally) figured out exactly what I wanted to have done. She and I quickly set up appointments and I began right away with a treatment plan. And the rest of the staff actually knows my name---wonderful people! Dr. Jeff Lee is nothing short of amazing. For example, I had a large ugly metal filling with a cavity; Dr. Lee had me in and out in 45 minutes with minimum numbness and absolutory no pain-even the shots did not hurt- I left with a beautiful cap. This is where I see the biggest difference between Dr. Limbird and his protégé Dr. Lee versus 'the others' ......they begin and end your treatments within a reasonable time. Now for those of you who are reading this it means you are not happy with whom you have now or you are new to town and looking for a good place. My suggestion is to go in and meet the staff....you will understand why I love them so much. read more

The best!From the staff to the doctors,this office is top-notch!

My entire family has been going to Limbird Dentistry for about 5 years. Dr. Limbird and his staff have taken such great care of my children, my husband and myself. I knew that this was the office for me on the day I had my first appointment and was running a few minutes late. I called the office because I was coming from Santa Rosa and I wanted to let them know I would be there about five minutes late. The receptionist noticed the anxiety in my voice and offered to reschedule. I new they wouldn't be able to fill my appointment in the next 90 minutes and said as much. The reply was "we don't want you to have to stress when coming to the dentist so let's go ahead and reschedule at your convenience." Wow! I had such horrendous experiences with dentists as a child and it has been fabulous to provide my children with a fear free experience. I would recommend anyone in need of a dentist to use Dr. Limbird's office. read more