In addition to them smacking me with nearly double the homeowner's rates in 3 years, they also lied…read moreabout my car insurance. I refinanced my car three years ago, I was insured with farmers prior to this. While on the phone with them I was advising of my lien holder change. They told me there was a $5/month fee for having a lien on my car. I just paid off my car and called to get that $5 fee removed. The agent gave me a new rate, $30/ year less. I asked about the fee. She insisted there was no fee for this. Well, they charged me for the last three years with this fee!! 30 minutes later I called back and dropped them for auto. All this after they jacked my homeowners by nearly $400!! I can't wait to drop my homeowners with them.

Jeff and Jen have been my families go to agents for all our insurance needs for many years. Their…read morepriority is to get my family the best coverage at a competitive cost. Truly the best insurance agents I have ever had the pleasure of working with.

I seriously would avoid this agent. Condescending and if you only have one policy....albeit for 20…read moreyears....they'll cancel you for too many claims. 3 in 4 years and one of those wasn't pursued. So it wasn't payed out on. One was a frozen pipe and the second was a broken fireplace chimney. Old Bob told us we only had 1 policy so basically fighting for our business wasn't worth his time. Terrible

Bob and his his team are amazing! Customer service at it's best. I highly recommend that if you…read moreneed anything insured this is who you'll want!

We refer all our Indiana insurance clients to this agency. The agency sets a very high standard…read morefor customer service, value and giving back. You can not find a better insurance broker in Indiana. They have so many options to help their clients. Andrew cares about his clients, community and his team. That culture is embodied in every person at the agency and the result is excellence. Highly recommend this Agency!!!

Everytime I have had to do anything with my insurance Mark Moylans office has never failed me. I…read morehad a water pipe break and they made the claims process go as smoothly as possible. Anytime I have a issue or need it is handled right away.

Mark and his office are excellent insurance agency to deal with. Ive been a client now for about 8…read moreyears and have never had a bad interaction. Ive actually moved all my personal and business insurance to him now. Whether getting quotes or calling with policy questions I always have someone available anytime I have called and they are always personable and professional. At one point I had a major business claim and contacted Mark personally, even though it was handed off to corporate State Farm he stayed in contact with me (off normal hours) to make sure we were ok and getting the support we needed at that stressful time. Great Agent, GREAT guy to know when you have insurance needs!

Cancelled my home insurance in Aug. 2022. Spoke with Mark that day. Never got my almost $500…read morerefund. Tried to communicate with him by phone many, many times over several months and he did not return my calls. Finally I went over his head to Bloomington headquarters. I would say stay away from this office. He likes to sell you policies and then doesn't follow through with the customer service.

I've jAvE been with MarK for several years now as the insurer on my business. When my son turned 16…read moreand became a licenses drriver, he helped us understand our options and get the best rate, like saving us over $100/month! That's when we switched out auto insurance to him too. He was able to save us on our home and camper insurance as well. He is also quick to respond and breaks things down so, us that aren't in the insurance industry, understand it better.

I've been with this company for several years. All the staff are AMAZING. I feel like family. I've…read morehad a couple claims but the one that sticks out is when my car got broken in to at 2 am on a Sunday. The owner called me and started the claim immediately when he found out. He pretty much held my hand every step of the way. I was paid within 72hrs. No hassle from the claims officers. They treated me like I was their only customer. Thomas Wisch All-State. I will continue to use you for all my insurance needs. I will also continue sharing how great a company you are.

We inherited him after our old agent retired. We were customers of Allstate for ten years prior to…read moreour issue. In May I sent him an email about an incident in a parking lot. Neither he nor anyone in his office ever contacted us. My wife also contacted him near the end of May. Evidently our automatic payment got canceled for some reason in April and we were therefore late by the time she contacted him and he couldn't be bothered to mention it to her. Then he was very rude to her when she called him about our coverage being dropped.

I've been paying my premiums for years. Tuesday I was hit at the intersection of 106th and Ave L. I…read morewas not at fault. Now it's going on three days without a rental car. I was told that there's nothing more State Farm can do for me. I was told to do there job for them. They told me to find another rental company. I thought that's the reason I pay my premiums for?? Guess not. What a surprise I do the work and the agent at State Farm gets paid.!

I have my cars, house, and life insurance with this office. I couldn't be happier with the agent…read moreand staff! They are so friendly and knowledgeable. Anytime I have ever needed their help or advice they really take their time and go the extra mile. When I had a claim, they made it so much less stressful. I highly recommend this office.

We have had our investments exclusively with Oak Partners for over a decade. They are always…read moreresponsive, answer all our questions and allow us to make the final decision. Our returns have been better than our friends with similar risk tolerance. We couldn't be happier.

We have been investing our retirement accounts with Oak Partners for around six years & are happy…read morewith them & especially their team approach & the fact that you will never get a recorded message during business hours. You will get A REAL PERSON. If the person you would like to talk with is unavailable most always you can speak with another person on the team. We are on Marc Ruiz team. He writes for the local newspapers too. I think the neg review is sour grapes due to market changes or did not or cannot READ the prospectus for different investment vehicles. Joe & Jackie Thiel