It's not fun to find yourself in a position to post bail for a friend. But, these folks know how…read moreto helpfully guide you towards the outcome that will get someone you care about freed quickly. What I really liked: 1. Quick responses. When I called, they always answered by the second ring. 2. Nifty technology. Their SimplyBail web site made every step of the process clear, easy to fulfill, and trackable with status updates. 3. They do what they promise. From beginning to end, they always explained what they would do then they actually did those things. No bait and switch. Just good to their word. What was a little confusing: 1. Many, many names. They operate under different names in different areas of the Metroplex. This Yelp page is one name, they answer the phone in another, their web site is a third. But, they are all the same organization. Not sure why the different names exist. It worried me at first. 2. My case agent was certainly very knowledgeable, but we had a couple of miscued communications that were the only rough spots in the whole exchange. I will accept part of the blame since I was under stress and had never done any of this before. I hope my conversations with her will help her see how important patience and rephrasing things might come in handy in the future with other clients. But, she did do what was needed and for that, I am thankful!

Drove an hour and called ahead to confirm my refund, only to face unnecessary runarounds. I had…read morebeen bonded out of Clayton County and was already upset with how I was treated during the process. Adding to my frustration were the travel expenses I had to incur just to sort this out. Transportation isn't cheap, and folks often have to stretch their budgets to handle situations like this. After weeks of waiting, I still haven't received my refund. Despite having three forms of ID, including an expired passport with my dead name, updated IDs, and my name change documentation, she refused to release my check. I was left with no choice but to call the police. These kinds of games and tactics are oppressive, designed to weaponize bureaucracy against individuals. They send the message that people like me aren't entitled to what is rightfully ours, and they create unnecessary barriers for marginalized communities trying to reclaim their time and resources. "Iwish I had my refund before Thanksgiving, Black Friday, or even Cyber Monday. Now, I've missed out on getting a discounted TV or PS5--something I had been looking forward to. This is exactly why I stayed on top of my case; personal experiences have taught me to be proactive. I did nothing wrong and won't let anyone make me feel less than I am. I know my rights and refuse to accept being denied what is mine--my refund, which I should never have had to pay in the first place. I should not have been charged over 15%, and I deserved to be treated with the same respect as anyone else. Let's be honest: I should have been treated like a Caucasian person. From my record, it's clear I'm no flight risk, and this treatment was unnecessary and discriminatory. And all them extra fees I'm not looking forward too! Update: " Not LGBT-friendly. My class was dismissed, and I was never contacted about court. My lawyers had to handle it all ! They charged me $1,600 and was confirmed by the office I'd be refunded around $800, but after two months of back-and-forth and a nightmare trying to pick up my check an hour away, they ended up stealing $400. They refused to give me a breakdown of the fees. Don't waste your time--go with a trustworthy company. If you want this review removed, give me back the money you stole. It wasn't attorney fees--my lawyer is with the Georgia Justice Project, and they're the best!!!I have the court paperwork !! Lawrenceville location Stole my money 400 half of my collateral!!! No son amigables con la comunidad LGBT. Mi caso fue desestimado, y nunca me contactaron sobre la corte. ¡Mis abogados tuvieron que encargarse de todo! Me cobraron $1,600 y la oficina me confirmó que me reembolsarían alrededor de $800, pero después de dos meses de idas y venidas, y una pesadilla tratando de recoger mi cheque a una hora de distancia, terminaron robándome $400. Se negaron a darme un desglose de los cargos. No pierdas tu tiempo: busca una compañía confiable. Si quieren que elimine esta reseña, devuélvanme el dinero que me robaron. No eran honorarios de abogado: mi abogado está con Georgia Justice Project, ¡y son los mejores! La ubicación en Lawrenceville me robó $400, la mitad de mi garantía. ¡Groseros y racistas!

I want to think Javier for everything today I appreciate this company very good customer serviceread more

Angela from ASAP is amazing. Thank you so much for your help... She was kind and always explained…read moreevery step and stayed in touch every step of the way, now my loved one is home.. Thanks to ASAP Bonds

Very nice people. They worked very quickly and didn't waste time. 10/10 recommend to anybody going…read morethru these stressful situations. Im sure they will get the job done with no problems

i just finished a conversation with a gentleman that was very helpful and considering they couldn't…read morewrite a bond today, due to issues out of their control, I thought they went the extra mile to explain things to me. Thanks guy.

Steven Howard is a dishonest man. Don't trust him. Tells you he will call you back but doesn't and…read moreignores emails, calls, and voicemails. I have email proof that he says something but it isn't the truth. Happened multiple times. Stay clear.

Good service, helpful, and got my family out of jail very fast and was price reasonable . Good…read morepeople . 774 Buford Drive, Lawrenceville, GA.

Actually did not contact the jail until I called to follow up . Paid for bond 7:45am he walked out…read moreof the jail at 1:15am. Explore your options

From the owner: Our business specializes in bail bonds for Gwinnett County. We get you out of jail fast!read more

Used this company in Aug 2020 and bailed my daughter out, just found out tonight when I needed to…read morebail her out again, they gave the Bond up, and will now have to pay a different company another $999.48 to get her boned out again, for this same charge. I need a Refund.

From the owner: Professional Bail Bonding in Gwinnett County, GA. Fast release 24 hours a day, 7 days a week, 365…read moredays a year. Ankle monitors, juvenile bonds, payment plans with no credit check and more! Se habla español.

My experience with James bond was horrible..called them early this morning around 9am give…read moreinformation to bond my son out. Was told I will get an call back in an hour to finish paper work and I can pay on line I said ok thank you. An hour went by 2 went by..called them back to inquire about the previous conversation was told oh he will call me in a few he was finishing up with a customer that walked in because they have to take them first no matter what they come first. I said okay just was checking to make sure I wasn't over looked... she then replied no you are not over looked walk in priority over call in customers..ok fine at this time just get my son out of there... which never happened Im still waiting on the call... I will never call them for anything else and I will let friends and family know not to use the...just heartless

Just called to let them now that i wouldnt be able to make a payment today and was not very helpful…read moreAT ALL!! Lady did not give any options of payment, She said then you contact your cosigner, ok,. Thats my sister,. And if she cant make the payment, "then it could put your bond at risk". Then silence...no..."hey thats okay we can work with you just make sure you make your next payment on or before the next due date". Nothing just silence...not very helpful or even nice just monotone. "Not very helpful", click.