I can't say enough great things about our experience with R&J Glass. We had three different…read morecompanies come out to quote replacing all of our old, single pane windows with double pane. R&J Glass was not only the most cost effective, but the most responsive and timely. They were available to come by the house, and provided a quote a few days later. Throughout the entire process, we were always alerted of the timing for each step. When our windows arrived, we were alerted, and all 11 windows were installed in one day. The team was incredibly respectful and efficient. I can't recommend this company enough, we will be referring them to all of our friends & family with glass or window replacement needs.

I can't believe I'm the first to review this business first! Robert was recommended to us for a…read morewindow repair. He drove to fix my window from Glendale to Phoenix, so he'll travel anywhere. He was very friendly, affordable, knowledgable and extremely efficient. I had my window fixed in just a few minutes, the day after he came to inspect the job. I wish I had more broken windows! Give them a call. You won't regret it.

I was driving behind their work vehicle on the freeway when suddenly one of the glass they were…read moretransporting shattered and it left a bunch of scratches on my car and like 10 chips in my windshield. Do not recommend. Do better.

Terrible place! A friend worked their and quit because they were doing shortcuts and taking risks…read more Do not use this company for anything at all! They will put you in danger!

Beware. There are much better companies out there with better prices. This team is inexperienced in…read moreinstalling doors and botched our door install. If they couldn't complete the install then they should have given us our money back but they never refunded us.

I've never written a bad review before, but I have also never been treated this horribly before…read more This company only cares about upselling and doesn't actually care about your needs. There are much more qualified companies out there. These guys charged us $3,000 for nothing. they did not fix the door. Told us there was a problem with the door and then tried to get us to buy a door from them, claiming they would help by offering a discount. I stupidly believed them and thought there was something wrong with the door. But after bringing in another company, they told me the door was perfectly fine and fixed everything in an hour! ONE hour and for only $1,000! After this company said that the door was broken and charged me $3,000 for their time and a not properly installed door that wouldn't open. To make matters worse, when I confronted them they responded with horribly rude comments, calling me a Karen for wanting my money back, commenting on my livelihood. I hope no one else falls pray to this horrible customer service. The texts speak for themselves, so unprofessional.

Clear Cut Glass & Tint. is a A+++ company. I worked with…read moreSarah who was amazing. She arranged to have the tint removed and put new XPEL tint all the way around on my Hyundai Elantra. The new tint looks very good. As a bonus which I appreciated very much she cleaned my headlights that looked horrible. The customer service and communication was excellent. I highly recommend Clear Cut Glass & Tint. L. Hein

After shopping around and getting quotes from several local shops, we decided to bring both of our…read morevehicles here for window tinting. The results on both cars were fantastic. Excellent quality and service--we will definitely be returning for any future tinting jobs!

Working with Brian throughout our window and door project was a great experience. From our first…read moremeeting, he was knowledgeable, patient, and genuinely interested in helping us find the best options for our home. He took the time to answer all of our questions, explain the different products, and never made us feel pressured during the decision-making process. Brian was responsive, communicative, and kept us informed every step of the way. His professionalism and attention to detail made what could have been an overwhelming project feel smooth and manageable. We truly appreciated his honesty, expertise, and commitment to making sure we were happy with our selections. Our new windows and doors have completely transformed our home, and we're so grateful for Brian's guidance throughout the process. We highly recommend working with him if you're looking for someone who is knowledgeable, dependable, and truly cares about providing outstanding customer service.

OUTSTANDING!!! True…read moreView's installers [DEMETRI, ALEX AND ANTONIO] were very professional, thorough, respectful and seemed very proud of their great work - ready to answer questions about the windows and the installation process. They were highly skilled and knew exactly what needed to be done. We are extremely pleased with the windows and the install.

WINDOW PANE REPLACEMENT: We needed a large thermal window pane in our dining area replaced. Due to…read moreage, the window's gas seals leaked, and this caused the window to fog and to distort views to the backyard. OUR PICK: We called three glass companies and received three competitive estimates. We narrowed the choice to Dependable Glass in North Phoenix, for five reasons: 1. 4.9 Google rating; 2. 4.6 Yelp rating; 3. The professional and pleasant way they answered their phone; 4. They took adequate time to answer our questions about their products and services; 5. We were not rushed to make a purchase decision. THE ESTIMATOR: Dependable Glass sent John, the estimator, to our home to measure the subject window pane. He was on time, very friendly, spoke clearly, and answered all our questions without hesitation. Additionally, he assured us the installation would be performed only by Dependable Glass employees (not third-party installers). He also said the quality of work by the window installers would be A+ and come with guaranteed customer satisfaction. We received an all-inclusive price estimate that was straightforward and easy-to-read. Dependable Glass estimator guaranteed the price would not fluctuate before or during the window pane installation (no upselling). THE OFFICE: A few weeks after making a deposit, the replacement pane was delivered to Dependable Glass from the manufacturer. After that, I received a call from "MICHELLE" to select an installation date. Unfortunately, a couple of weeks before her call, my elderly wife suffered a severe in-home fall that required surgery and a hospital stay of nearly 30 days. I asked Michelle if it was possible to delay the installation until after my wife arrived home. To my pleasant surprise, Michelle said Dependable Glass would be happy to delay the installation for a month, or until we were ready. (That is GREAT service!) She verbalized her compassion about the falling accident, and that REALLY HELPED me during a difficult time. As promised, Michelle called back in 30 days to see if we were ready to book an installation date, and we were. THE INSTALLERS: The installers - James and Ethan - arrived on time, and they were well-prepared with all the required tools and components. They were one of the most pleasant installation teams I have every encountered. They were polite, respectful of the property, and they took the time to answer a few pre- and post-installation questions. James and Ethan went the "extra mile" with a special request. I wanted the large wooden Venetian blinds covering the subject window to be permanently removed before the new window pane was installed (I was unable to remove the heavy blinds due to physical disability). Without hesitation, James and Ethan completely removed the blinds for me (thank you!). After the pane was installed, the two gentlemen removed all stickers and washed the inside and outside glass to a beautiful shine. Wow! What a difference it makes to look at the backyard through clear, quality glass. WOULD WE USE DEPENDABLE GLASS AGAIN OR RECOMMEND THEM? Absolutely YES! We were very impressed with the entire process from start to finish. Everyone we spoke with at the company was pleasant and eager to provide us with excellent products and services. Everyone conveyed a feeling of "trust," which placed us at ease. Therefore, after today's installation, we had another large fogged-up window measured for replacement. I am confident we will receive the same high-quality service and product for this project, as well.

On October 1, 2025, Steve came out to my house to confirm measurements for two showers. He did not…read morehave the measurement or any of the information that was sent to me in the bid. My wife ask Steve about the stability of the glass for cleaning purposes and his response to her was "not to have sex in the shower." My wife was uncomfortable with this response and I am furious!! I called the company and someone named John, who said he was the owner called me back. Prior to John calling me back, I asked the receptionist if Steve was a tenured employee. She confirmed he was. When I spoke to John his verbatim statement to me, as he chuckled, was "he was sorry Steve did a bad job reading the room." Needless to say, he did not, in anyway, show remorse for his employees distasteful and sexist behavior! Why he thought it was a laughing matter is beyond me! I am not sure what room John thinks it's appropriate for his employee to discuss sex with another man's wife but beware that this behavior is not frowned upon but a laughing matter to Dependable Glass ownership. If you are looking for a company that is going to send a man to your home who wants to discuss sex with your wife and where she should/shouldn't have it, Dependable Glass is right for you. I am baffled by this companies sexist behavior and lack of willingness to see the issue in their behavior! It's evident, management does not care about how their employees conduct themselves in the field. This companies behavior is disgusting and I would strongly encourage others to select another company, especially those who value your spouse!

Quick order process, longer than told wait time for shower doors. Doors were delivered by friendly…read moreprofessionals but the door handles were not what we ordered. They made it right by ordering a replacement door and 10 days later we had what we ordered. All in all it was a little over 4 weeks. To get what we ordered. The doors are nice.

No show for my appointment. They never followed up or called back. Not showing up for an…read moreappointment is very unprofessional.