This dental office is excellent I had a toothache and they sent me the same day that I called took…read morecare of my toothache and scheduled me the very next day for a root canal dental office is clean ,professional and the doctor Khan is excellent .the prices are very competitive and the service was great thank you so much for seeing me right away when I was in need plenty of parking in the back of the building

From the owner: Family Dentistry: Restorations, Crowns, Implants, Oral Surgery, Bleachingread more

TLDR: Average level of care. High turn over of docs and hygienists, very narrow list of accepted…read moredental plans. Gone is the personal touch/feel of Watkins. Now it feels like an impersonal assembly line plus the added sales pitches. Details: Over the decade I have been going to Watkin Dental Associates (WDA), the care has been acceptable, no issues. The last two years, every time I go in, new faces everywhere. Before I would be assigned to a hygienist and doctor and see that hygienist and doctor. No more. Whoever is available that day is who you see. The turnover with hygienists and doctors is concerning. My teeth have been super stable for years (per every doctors that has seen me at WDA) and suddenly Invisalign, expensive floss, electric toothbrushes, and fluoride treatments are all being pushed to "save" my teeth. What? Yet in the same breath I'm told my oral hygiene routine is working well, very minimal build up, fillings are fine, etc. I feel like they look for any potential "issue" to try and upsell you on a procedure you don't need. I noticed that most doctors will have their own opinions on each visit, so unless your teeth are literally falling out, I'm not sure what to believe when they give an assessment. I feel like every time I go in, it's a roll of the dice what the results will be. The other downside is they take only five specific insurance plans now (as of 2026) and eliminated eight plans in 2025. They do offer their own in-house plans and quickly offer that but it's worth it if you only need cleanings. Here's the "Adult Plan", they have others. The info is also on their website. Adult Plan - $258 Annual Fee Included benefits: 2 hygiene visits with doctor examination and radiographs The annual fee pays for itself since bitewings and a routine cleaning is approximately $350 (as of 2026). The catch is you only get a 20% discount on select services with exclusions. It's like a cheap dental plan but through WDA. It runs from the month to sign up to the same month next year; it's not calendar year. There used to be a personal touch/vibe at WDA but now I feel like it's an assembly line at a chain practice plus upsell pitches. Luckily my needs are low and the work I've had done over the years has been great. Will I stay? Yes, for now, but I have a sense that will change in the future. As always, YMMV.

When I called the office, a representative informed me that I would need to pay out of pocket…read morebecause they only accept MassHealth for patients under 20. Under Massachusetts law, refusing to accept an insurance carrier solely based on a patient's age may constitute unlawful age discrimination. I urge anyone who has experienced this policy to file a complaint with the Massachusetts Commission Against Discrimination (MCAD) or the Office of Medicaid.

I became a patient at DiNinno dental after a my life long dentists,(Father/son), retired…read more Although I was going to be a new patient, Dr. DiNinno reached out to me via text after I requested an appointment on line, due to a toothache. I was provided with immediate, compassionate and thorough treatment at my appointment. Dr. DiNinno was able to provided immediate pain relief and recommended a plan of action to address my dental issues. I have been completely satisfied with the professionalism and treatment from all staff at this practice and look forward to building a long lasting relationship. If you need a dentist- I would recommend them without hesitation.

BEST DENTIST AROUND! My entire family has been going here…read morefor years. The hygienists are thorough, caring, and listen to your concerns. Dr. Nick is hands down the best dentist I've ever been to. Professional, kind, and a calming bedside manner. They really all make you feel comfortable in a situation that can be very stress inducing. Appointments run on time and I've never had to wait to be seen. Prices are reasonable for anything out of pocket. Entire office is clean and beautiful. They also offer Zoom whitening, Sinsational Smile whitening, and Invisalign. Last year I started Invisalign with them. I am almost done with my treatment and I am so happy with my results. I have spent my entire life hating my smile and I can now at the age of 44 say I LOVE to smile and I am no longer embarrassed of my teeth. I can't thank Dr. Nick and his team enough for restoring not only my smile, but also my faith in dentists.

The ladies in the office very friendly and accommodating about appointment times. Dr Paul was very…read moregentle and kind talking me through the whole process. First time I've ever had novacaine and not felt it. Made me very comfortable.

Not sure who does the hiring here but everytime I call and a "jeanie" answers she is absolutely so…read morerude. She doesn't represent your office well. This isn't the first time she has been rude. I understand we are all busy and have a job to do but you get a lot further with honey then you do vinegar. Just glad all she does is answer the phones and not work on people! The rest of the team is fantastic. But maybe it's time for her to retire or do something that doesn't have to do with people because clearly she doesn't have any people skills.

I had a dentist for many years that retired and I hadn't been to the dentist in a while. I started…read moreto being my grandson here and this is a great practice. They are expert and thorough. Great staff. Thank you for the excellent care.

Professional and relaxed environment. They are patient and caring. Best dental work ever.read more

Horrible!!!! Stay away!…read more I went the first time for an extraction, because they have gas. The dentist doesn't know the proper way to use the gas. It took nearly 45 minutes for Celia to properly start giving my gas so I couldn't feel anything; As she was improperly giving me gas improperly, she tried extracting the tooth. I felt everything!!!! I made her stop. I tried to help her get the gas working properly and finally we figured it out. Tooth extracted; however pain for 8 days after. This place is a butcher shop, and it should be in the ghetto somewhere!! BEWARE---AVOID THIS PLACE AT ALL COSTS!!! The wrote me a prescription that the pharmacy wouldn't fill, due to insufficient information on the script itself. I feel that this office is incompetent. I will never go back!

This dental office has been great to me and my family. From seeing us on weekends, to emergency…read moreevening appt for chipped tooth, to affordable braces plan. We love and recommend this office. Staff is friendly.

Family oriented and very clean. My 2 year old son enjoyed his first visit to the dentist . I am…read moreglad we made the right choice. Until now, my son still talks about Dr Ian. Everyone is so friendly . They even had rewards after the visit.

My wife and I had not been to the dentist in over 20 years. The reasons for such a long hiatus…read morewere, paying for our children's dental care, private schooling and then college. With those expenses behind us we decided it was our turn for some much delayed dental attention. We were fortunate in deed to have found Dr. Ian. He and his caring staff welcomed us and immediately made us feel totally at ease. He examined each of us and laid out a comprehensive treatment approach which included the cost associated with each recommended procedure as well as "adjusting" the costs to fit our budget and finances. We both highly recommend and wholeheartedly endorse Dr Ian McLaughlin and his staff!!!

Dr. Cronin is about as good as it gets. He listens. He thinks. He isn't in a rush to start doing…read more"dental procedures." I had just been to another dental clinic in Leominster, where I was seen by a young dentist who spent more time looking at x-rays of my teeth than actually looking in my mouth, then told me I needed 4 teeth extracted immediately, or I might risk the chance of sepsis from an infection in one of the teeth. I went to Dr. Cronin for a second opinion. He listened to my story of what had happened, looked at the same set of x-rays and examined my mouth, telling me that, "Yes, some of these teeth may need to come out, but not now." We proceeded on that basis. Some of those teeth have had to come out, but both the process and the cost were far more agreeable. And speaking of agreeable, Dr. Cronin is simply a very nice guy. Dr. Cronin now is semi-retired and I am seen by Dr. Dani, who is probably the most relaxed dentist I've ever seen. At the end of my first session with him, we fist-bumped--it came out of nowhere, feeling completely natural. Both Dr. Dani and Dr. Cronin actually listen to a patient and try to do what a patient wants; and the cost is reasonable. I do not have dental insurance and they lower the cost accordingly. All in all--A+

Dr. Dani is The Happy Dentist! He laughs, sings, and teases as he puts his patients at ease with…read morehis seasoned skill and professional expertise. You can feel that the patients and the staff enjoy being around him. He recently completed my first-ever implant, which was much easier than I anticipated and, I thought, reasonably priced. Dr. Dani fills the shoes of Dr. Cronin, one of the finest dentists ever, and Dr. Dani does so admirably. I recommend him highly and without reservation.

Dr. Chang is incredible--professional, gentle, and thorough. He took the time to explain every step…read moreof my treatment and made sure I was comfortable the entire time. I highly recommend using Dr. Chang as your dentist if you are in search for a new one.

Like the new office building with its own parking lot. Dr…read moreChang has good chair side demanner, is gentle and accommodating for appointments. Thanks.