I came in to the service department for a routine oil change. I dropped it off and went to visit…read moresome friends. I received a call from the service department stating they recommended my air filer and my windshield wipers be changed. I informed them no, that I could do this myself. They then informed me that the technician would "button everything back up", and my vehicle would be ready. I then went and picked up my vehicle. I asked the young lady there how could my air filter and wipers be bad because this was a new truck, less than 10,000 miles. She informed me I had dragon fly's and bee's in my air filter, and the filter was starting to crack. My windshield wipers were beginning to streak. I just laughed because I park my truck in the garage, where it stays, and as stated, it has less than 10,000 miles on it. I took my keys and left. On my way home, I stopped and bought an air filter at a local parts store, even though my air filter's life, according to my instrument panel, was at 75% still. I then went home. Once home, I watched a couple video's regarding the changing of the air filter and then I went outside to perform the maintenance. There were six screws that had to be undone, one clip, one clamp and to remove one wire holder from the base. My point is that this took some time, not a couple clips and done. Once I had everything removed, I lifted the cover and removed the old air filter. This is why I am upset. They did nothing to clean the old filter, didn't removed any of the dragon fly's, nor any of the bee's. They didn't blow out the old filter, just left it with all the dead bugs on top of it, on the bottom of it, in the filter box itself. I was so upset that this dealership didn't have the professionalism or decency to clean it out and blow the old filter off. Because I didn't buy their air filter, they just put the old one back in as it was and tightened everything up. So once again, Ray's Chevrolet Service Department has shown they don't care about the customer, no customer service skills at all. Their technicians don't appear to have a clue. Is that what the world has come to? If it's not in the book, don't do it? When I bought this truck for $63,000, I also bought the lifetime oil change package as long as I use Ray's Service Department for the work. I'm almost to the point right now that it would behoove me to find another dealership, once that actually cares not only for the customer, but the actual vehicle itself. It shouldn't be all about money, or is it?

This Dealership's Service department deserves 10 stars! My Chev Trax had a mechanical problem and I…read moretook it in to have it diagnosed. They were professional and helpful! It was in and out in one day! Ashley was the best at keeping me updated and helpful with the My Chevrolet rewards! They earned my trust and will have all my business! Thank you!

Just moved to Lafayette and needed some repairs to my vehicle.  Was recommended to Barras…read moreAutomotive by a friend.  I have to say these guys are amazing.  They are knowledgeable, honest, and they really make you feel like an extended member of their family.  It very rare these days to find mechanics who really care about the clients. I will continue to use Barras Automotive for my future vehicle repairs and highly recommend others to utilize them as well.

I have always relied on my best mechanic to do all of our auto repair . Because unlike those other…read morebusinesses that are all so money hungry . Mr. Elton and Sons always take me in fast and efficient manner.. Also with the efforts to always help me in the process of saving money. This is always a blessing to single parents man or woman. They understand that things can get hard for everyone and never have i been denied service .. They have also worked out payment plans with some. Things that they allow on certain issues, dnt get it confused this is only on if you are coming out of pocket on ur own or if you have insurance involved well then they have protocols to follow... With this being said , I've been Giving the option to get the parts if im paying out my pocket . When insurance company involved i never have to do a thing they handle everything every time . In other situation they have taken the time to over look the whole car or truck and fix other issues that would cause a bigger problem for me later all in the same time of the initial scheduled time . Depending on how big the additional issue was that they found, you may or may not see additional charge for it .. I strongly recommend Elton, Clmire , Sean , and Josh Barras .. Everytime for anything from car to truck, boat , motor bikes . They are gifted in this way .. Much thanks to the men ...

It is good to know that there are still genuine people out there who care about others. I broke…read moredown on I-10 and was towed here for repairs. No other repair shop in town would even look at my truck when I called. These guys were extremely professional and managed to squeeze me in and have me back on the road in just over an hour. If you break down or need a repair done, I would HIGHLY recommend these guys! They saved my day and were absolutely incredible.

I was driving back to Baton Rouge on a Saturday I got a nail in my tire Walmart tire center was…read moreclosed. I asked if someone could recommend a place and I was given Farleys. It was a quarter to 12. I called the shop the guy answer the phone and said they closed at noon and could not help. Now Jennings is a small town and people want to be with family. When a person is out of town and needs help you can always make an exception. I have been in the customer service business for 20 years and you always try to find a way to say yes, but in this case the gentleman was so ehor to say no. I would never recommend this place of business to anyone. You truly do not know what Louisiana small town southern hospitality truly is. And I am a Louisiana resident.

New tires for my sons car they were all-terrain's made his car look so much cooler! These guys were…read moredependable, reasonable, educated, and quality workmanship!

Dray And his staff are awesome. They took my vehicle the same day and got the job done very…read morequickly. He's very involved in the community which is a huge plus for me, but is excellent work tops it off

Beware: They get 1 star cause I can't figure out how to give a lower rating…read more These guys quoted me a price went up on that price during repairs. When i went to get the vehicle and after writing a $10,600 check, I expected the car to be in good codition, not to have reesidual damage for which I was quoted another $4,000. Extremely disappointed in their work. The paint job didn't even match. I wouldn't go back to Landry's unless I was in the mood to light my cigars with $100 bills.

Matt was very quick and responsive. The quotes that he gave me were accurate after the repair and…read morehe let me know what cost to expect prior to the repair. Good quality parts were used to repair my vehicle and he was very helpful and kind. I recommend this shop.

Outstanding Service ! Mitchel always is willing to do what is needed and all the work has been…read moreperfect . Has done several of my vehicles from a ATV // UTV =SXS and my Jeep .. Prices are always fair and never has hidden charges Highly Recommend so give him a try

I can describe the team at JKAR GARAGE as honest and professional work at a fair price!read more

Our 1990 VW Vanagon broke down outside of Lafayette in December 2024 after blowing a cooling line…read more We had it towed into V w Plus on the recommendation of the state trooper who stopped for us. Chris did an excellent field repair to get it on the road and able to make it to our Florida destination with no further problems. Great knowledge and super service with the van on the road just a few hours after the incident. Would use them again in a heartbeat. Even phoned the next day to make sure the van made it home OK!

This is the only place I will take my VW. They do great work and are very knowledgeable. I love the…read morefact that they are a family owned and operated business. Prices are fair and quality of service is great!