Shop told us to bring the car in first thing in the am: it sat all day and the rude woman who…read moreanswered said there was not one available rack all day. We were the first people there: before they even opened. So the ENTIRE day and they couln't finish ONE job from the day before? AND they couldn't be bothered to tell us they weren't going to get to it? If they didn't want to even LOOK at it, as we had agreed on, they could have just said that instead of making me go an entire day w/o my car.

I can't say enough good things about this place. They beat the other local trans service by a…read morelarge number and did good, fast work. Everyone was polite. This is the best deal I've made in a long time. I had an issue with my repair during the warranty period. This business went above and beyond what they had to do. I am an extremely satisfied customer

My tire light came on, and I pulled in on a busy Friday morning. A very nice gentleman that works…read morethere appeared to been taking a break, but he approached me and I told him what was going on. He immediately helped me and put air in my tire. I know it may seem small, but this was a BIG HELP for me since I'm from out of town and traveling. Thank you, sir and National Discount Tire!

Had some work done to my utility trailer yesterday. Dave and the crew were real nice and…read moreknowledgable and did a great job for me. Had bearing repacked with new tires. Good service. Will go back.

I went in their today, inside of Stan's Auto no one came to help me. One technician look at me in…read moremy face and went in office where the other mechanic we're. I walked out. I bring my business ele where.

Kept vehicle 2 months with very little communication on a miss. Wanted to charge me $1600 and had…read morenot even fixed the miss. Ended up being ripped off for $800 at the end. Truck has an additional code now. Will.never bring another vehicle there.

We were traveling across the south on our way to Texas. We were having tire issues, since we left…read moreFlorida. As we were spending a couple nights in a campground near Breaux Bridge. I went to the local auto parts and ask for a local tire shop I could get some replacement tires. As I was walking back to our camper in the campground. I asked the guy how much his camper weighed and what tires he had. As we were talking, I told him our issue about needed some tires. He said I can help you with that. Come to find out he and his wife own L & L tire. They told us what tire we should have on our camper. She ordered tires that day and said they would be the next morning. We were at there shop the next moring and back on the road with new tires in a couple hours. If ever get back that way. I definately stop and get new tires there. Great price and the nicest people we have met. Brian F

Awful service. Figured out a valve stem on a trailer tire was bad while traveling. Pulled into here…read morebecause we were close. The secretary told us (at 12:20pm) that they were on lunch until 1:00pm. Not wanting to drive the trailer very far, we waited. At 1:00pm, we were told that the techs would not be able to help us for two hours. Understood that people need lunch breaks, but obviously not the right way to handle things.

Son Auto was THE best in the area when they first opened. The service was quick and reasonably…read morepriced. Now it seems that the turnaround has diminished greatly. Recently, Son Auto had my brothers car for months without updating him of what repairs the car needed, moved his car to a second location that is unguarded(Son Auto claims to have purchased this unsecured property.) The day we were told the car was finally ready, the car killed(stop working) literally one block away from the shop.

I would give 0 stars if I could my 1986 Cadillac haven't ran right since it left that shop 2500…read morehundred in the whole never bring your car there and they want get any of my business again and I will let everyone I know to stay away from this shad shop

Best Volvo dealership around. I previously purchased from the Volvo dealership in New Orleans and…read morehad a less than amazing experience. The service department in New Orleans is actually pretty horrible, if they ever call you back to schedule in the first place. At Giles, the service is prompt, professional, and thorough both in the sales and service departments. The people in the sales department are actually knowledgeable about the cars they sell, which is refreshing. It really feels like you're dealing with experts. Getting your car serviced is as stress-free as it can possibly be and the service managers communicate very well throughout the process. They have a great system in place that keeps you in the loop while your car is being taken care of. They are always very friendly and polite as well. They tend to have a smaller fleet available for purchase than some of the other dealerships, but they run a very organized business, so I don't think they need hundreds of cars on their lot to provide good options. Worth the trip to Lafayette if you're in the market for a Volvo. I will be ordering my next custom build from Sweden at Giles.

After reading so many great reviews from Giles Volvo, my husband and I decided to make the drive…read morefrom New Orleans to Lafayette -- and we're so glad we did! We were looking for a new XC90, and thanks to the exceptional help from Lochlan, that's exactly what we drove home with. Every employee we met was friendly, professional, and went above and beyond. The selection was impressive, and the dealership itself was spotless and welcoming. The two-hour drive was absolutely worth it for the outstanding service we received from Giles Volvo. I can't recommend this dealership enough!

10/10 recommend! They have an army Veterans that runs the front and she is super honest and doesn't…read moretry to rip you off like everyone else.

They were great, I had an appointment for 4 and they got me in early and were able to take care of…read moremy concerns quickly and they're very honest because I thought I needed more done than what the actual issue was and they said it didn't need to be done