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    Joe's Jeans Premium Outlets

    3.7 (3 reviews)
    Closed 10:00 am - 9:00 pm

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    10 years ago

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    11 years ago

    Love my Joes Jeans! Very flattering and extremely comfortable. Ask for Colin the manager-she is great!

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    12 years ago

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    Frilly Frocks

    Frilly Frocks

    2.1
    (28 reviews)
    1.4 mi
    $$

    What a huge waste of my time gathering designer clothes that were practically new for this upscale…read moreused clothing store. I called 2 days before to let them know I was coming to get them. They said they would have them collected for me for which they didn't. I had to sit and wait until they looked for them on the racks. So after 3 months of them being there there was only two sold and they wouldn't give me my money because they said I could've left them there longer however I was contracted to pick them up. So, never again! Total rip off! Take them to Wear it Again Kid! Or sell them your self on line.

    I have occasionally found good buys here. Not too long ago they listed a Gucci bag and it was a…read morereasonable price I thought of $300. The strap came loose in less than three days. I called in and spoke to a very nice sales lady she agreed that for the price at their consignment shop it shouldn't fall apart in 3 days. She very appropriately said she would have the manager call back to not credit my account but to provide a store credit to buy other items. I felt that it would be fine. Needless to say I never received a call back. I ended up calling explaining my situation to the manager and being told there was nothing to be done to accommodate me. I would say I'm hesitant to return and if I do I would not buy any luxury/designer handbags... Only I terms maybe under $30-40 dollars or whatever you are willing to gamble with. Wish they could have provided better service.

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    Carter's Babies & Kids

    Carter's Babies & Kids

    1.7
    (3 reviews)
    0.1 mi
    $$

    After several visits, I'm finally compelled to write a review…read more The good: The clothes here are reasonably (I think) priced and they have an excellent selection. My wife and I can always find the most adorable outfits without having to really break the bank. Although we are huge fans of outlet stores, we haven't really noticed any difference in quality or price of this outlet and its regular stores. The bad: The staff here could use some help with customer service. Our last visit was on a weekday afternoon -- the tumbleweeds were blowing around in the parking lot if you know what I mean. There were two or three staff members present at the store which was fine, but they didn't seem too bothered by us or any of the other customers in the store. Don't get me wrong, I really dislike pushy salespeople. But if you don't even greet people as they come in or ask if they need something when you're walking within five feet of them something is wrong! After my wife and I had picked out some adorable outfits, we were ready to check out. Lo and behold there was not a single staff member on the entire sales floor! I get that it's a slow afternoon, but that doesn't mean you can drop the ball on the simple stuff like customer service! Three out of five because the selection is the only saving grace here!

    I usually go to carters store and buy many stuff for my 3 kids and 2 nieces and 3 nephews and spend…read morehundreds of dollars but this time at Leesburg store, Faith the part time manager was extremely rude and unprofessional! She was giving face to my daughters because they touched a toy and She was asking other associate to make sure that my kids put the toy back and they don't take it with them! " like my kids are going to steal a 3.00 dollars toy" she had a very bad attitude and I am sure that I'm not going back to their store anymore!

    Polo Ralph Lauren Children's Factory Store

    Polo Ralph Lauren Children's Factory Store

    2.0
    (3 reviews)
    0.2 mi
    $$$

    I have been a loyal customer of Ralph Lauren, shopping for myself and my family, and very rarely…read morereselling items. However, today I had a terrible experience at the Polo Ralph Lauren Factory Store in Leesburg Premium Outlets. I went in to purchase three kids' puffers, priced at $29.99 each. When I mentioned that I might resell them, the store manager, Briana Milton, completely changed her attitude towards me. Her tone became rude and dismissive. She told me she would not sell me the three items and that I could only buy one. When I questioned why, she gave me a customer service number to call, even though she knew it was for online purchases only, which customer service later confirmed. To make matters worse, she mocked me afterward, asking why I didn't give her the phone to speak to the representative--knowing full well that the representative had no intention of speaking with her. I understand store policies, but the way I was treated as a client was unacceptable. I have never encountered such cruelty from a store manager. I shop at this outlet weekly, visiting many different stores, and have never been treated with such disrespect. This experience has changed my entire perception of the Ralph Lauren brand, and I no longer want to shop in any of their stores after this. Briana Milton did eventually sell me one item, but she didn't put her name on the receipt--likely because she knew how rude she had been and was afraid of a complaint. This level of treatment is not something I would expect from a brand like Ralph Lauren. I hope action is taken to prevent this from happening to other loyal customers.

    They have the same boring stuff year after year. Store is a mess especially during rush times -…read moremost weekends. Staff is hard to find if you want to get a fitting room door opened. Skip this one :(

    Rowan One Loudoun

    Rowan One Loudoun

    3.9
    (35 reviews)
    5.8 mi

    My 4-year-old daughter had an awful first experience here. We came in for her appointment, chose…read morethe earrings we wanted, and she was so excited. Of course, once her ears were pierced, she cried a bit because of the pain, but then we found out they had pierced the wrong earrings. The staff member said, "I grabbed the wrong one," and explained that switching them right away or re-piercing would hurt. While the staff was very apologetic and did give us a gift certificate for the correct earrings to replace within 6 weeks, it still did not make up for how traumatic the experience was for my daughter. I really feel the staff should have confirmed with us one last time which earrings were being used before piercing her ears. Now my daughter is stuck wearing earrings she does not even like, and I honestly do not know how I am going to convince her to come back in 6 weeks after such a bad experience. We have used Upper Lobe in the past and never had an issue. I wish we had used their services again instead of trying Rowan. Unfortunately, this was not a good first experience for my family.

    Stay away!!! They don't know what they're doing. I went for a helix piercing and they said "it'd…read morebe soooo cute to get two" Any piercing studio would NEVER suggest this as it causes way too much trauma to the ear. I didn't know this then. The "licsensed" professional working there should have. I was also traveling across the country and noted this many times bc I don't think they understood? Or wasn't paying attention. So they told me to come back in 2 weeks to check my posts, which I soon learned was on WAY too tight and causing swelling all this time. I mean, The girl "piercing" me also asked for 20 opinions acting unsure should have been my "nope gotta go" sign. I think she asked an 8 year old customer at one point. Who knows. She spoke like she rolled out of a barrel of hay and decided to pierce ears in a shopping center, which was placed in a cow field. Not the 8 year old girl. The "registered nurse". They also recited after care instructions like a postal service worker who stood at the same counter for 40+ years. Way too fast. Looked at the ceiling. Totally memorized. They also told me I could go in the ocean and pool but to avoid lakes and rivers. Also wrong. I should avoid any type of open water. They gave me a bag with aftercare info and aftercare solution. They didn't ever tell me they were charging me $20 for the aftercare solution. Over priced. Not friendly staff. I honestly think you're better off at Claire's. This is after 2 weeks of piercing. I was so cautious and careful with keeping area clean and not touching. Just left urgent care and am on antibiotics to treat. I should charge the store for my copay and medication. Stay. Away.

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    Joe's Jeans Premium Outlets - womenscloth - Updated July 2026

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