Went in for parts I thought they were the experts on everything from oil to spark plugs new blade and even talked about a new carb . said I would hold off on the carb did the tune up went back they had no clue were extremely rude couldn't answer the simplest questions . maybe they should do drugs after work instead of before . they suck and will never go back purchased 2 new bad boy mowers from chavin brothers in belle chase . sucks I live 3 blocks from BLOWS lawnmower .Don't waste you time dealing with incompetent morons and druggies . the 2 times Iv been there I haven't seen wade if he was around still I don't think he would be happy with what they done to his business . read more

Found Joe's when I needed a part for my Toro mower. I called them and the gentleman on the other end of the phone helped me find the bolt and place the order. I thought that was it I would go in pick up my bolt and done. Well the day came and I went to pick up my order and when I walked in a was greeted by the nicest group of guys I've met in a while. As I was waiting for them to bring out my order they answered all of my questions and helped my find a few other items I need for my trimmer and the mower. They were never condescending or annoyed by my elementary like questions. They were friendly and share their knowledge to make sure I got the right things for my equipment. All in all a great experience and look forward to taking my mower in for service. read more

Save yourself the aggravation and go somewhere else. Staff is rude and some seem to not have any clue as to what is going on. Had to drive out there twice to pick up a hedger that was allegedly ready and each time it wasn't. A waste of time and gas, but at least I now know to take my business somewhere else. read more

the best around!! They have everything you need! very nice staff, will help you with everything you need!

dropped my hedge trimmer, asking for blades to be sharpen. After a week at store, I receive a call quoting 220$. I asked what that was about since I dropped it for a simple sharpening, which was quoted for about 42$. I chose not to have anything completed due to the cost and would be picking up machine. Upon pick up, I was charged a 40$ fee since I was declining the quote, which I never asked for initially. I received no call to chat about there being a possibility of more issues and the potential fee attached to looking at other issues. I was told by the boss, after about a 10 min back and forth, "that we do a little extra from time to time if there appears to be other issues on the machine", but for a fee if you don't agree to the work. I guess he forgot the "call the customer to let him know any additional work/fee needed" step in the process, saying that the paying for the techs time needed to happen, which I agreed with, except that I hadnt askEd or authorized for any other work to be done on my machine. "I can throw this fee towards a future purchase cause I want to keep you as a customer" was his parting words as I walked out to get my wallet to pay his unwarranted fee. Thanks for that big man. Ill def be back after that one, said no one ever. #joes40$backdoorfee read more

They fixed my mower like new. Only down side is that it is a cash only business. Everyone was nice and the price quoted was what I paid

Not sure why this business is categorized as Auto repair. It appears to have lawn mowing equipment and other similar products. Well I came in with a Toro blower for warranty work. They don't sell these exactly. It was an Amazon purchase. At first I was upset since Toro sent me there. The young man at the counter was totally helpful and after a call to the boss, they went beyond their usual operation and processed my broken blower. Hurray for stepping up for the small consumer! I received a new machine at home today as promised. Thanks to these guys for their follow through and service. read more

Best lawnmower shop in Jefferson parish. Kali and Rob are easy to do business with and make things easy. Everyone who is leaving bad reviews over the time their machine is there doesn't understand. A lot of these people have obscure Walmart or Home Depot brand equipment that are hard to find parts. Normally one would throw away the 200 dollar mower after 6 years of use to cut their house and its broken. I'm not saying don't bring your homeowner grade equipment there but you can't get upset when it gets out on the back burner while waiting for parts. They are a certified toro, stihl, echo and walker dealer(if not more). So obviously parts were get there faster for those brands over your homelite weedeater you purchased 10 years ago. Also, they are one of maybe 4 lawn equipment repair shops in Jefferson parish. Of course they are swamped all the time, especially in the summer. My toro commercial lawnmower is there right now. Been there for a week. I don't expect them to rush it at all. Mainly because I'm an ADULT and I planned accordingly to the possibility it might be there for few weeks. read more

I would leave a 0 out of 5 star review if I could. I created a Yelp account strictly to leave this place a bad review. Please take your business/money elsewhere. I purchased a Stihl blower from them in August. They talked me in to buying the 6 pack of Stihl oil so I can "get an extra year warranty" (4 years total I believe). In Janurary, I went to crank the blower and it was hard to pull and would not start. Called them up, dropped the blower off thinking it would be fixed under warranty since the blower is 6 months old. Got a call a few weeks later from them saying "Your blower has water in it and is not covered under warranty so what do you want us to do with it? It's pretty much trash." I HAVE NEVER left the blower outside, it gets used for 10-15 minutes every 2 weeks, and stored in a shed. Needless to say, when I told them I will take the blower back and fix it myself, they informed me that it was going to be $36 for me to pick my blower back up from them....still broken. Funny how it was all rainbows and butterflies when I bought the blower talking about "if you have ANY PROBLEMS AT ALL just bring it back here and we will take care of you"...that was certainly not the case. They have terrible customer service, do not care about you, and definitely will not go out of there way to try to help you in ANY way. Don't waste your time with these clowns. I've wasted my time and money with these idiots so hopefully I can save someone else from doing the same. read more

It's been three and a half weeks since I dropped off my lawnmower for repairs. When I first brought it in, they said that it will be one week before they can assess and/or repair it. Every Time I call they tell me it will be ready "next week". Do yourself a favor and don't bring your lawnmower for repairs here. I am going to pick it up and bring it somewhere else. The most recent time I called I was told that they prioritize lawnmowers that are purchased there, which I understand but don't think is a way to bring in new customers. Grant it, if they would have told me that my lawnmower wasn't worth fixing, I probably would have bought a new one from them, NOT ANYMORE!! read more

Terrible customer services and even worse mechanics work. It took over 3 months for us to get the lawnmower back. We called after the first 3 weeks ( they quoted us 2 weeks) and it wasn't even in the "rotation" to get it fixed. At this point we ordered a bag and cover because we needed both of them as well. We were told that we had to pay for it ahead of time because they have to "special" order it. We paid for it and they told us we could pick all of it up in two weeks. After the two weeks we again called and got the same response that it wasn't ready and needed to be put in rotation. After 3 months we picked it up and they didn't have the bag or cover with it. We had to go back to pick it up and the guy said we had to pay for it. We told him that we paid for it already because it was a "special" order. Come to find out they have them in stock all the time. Ever since I got the lawnmower back it has been leaking gas since we got it "fixed." I would recommend that no one use this place for any kind of work. They are the worst people to deal with and they even do worse work. read more

My experience at Joe's Lawnmower Shop was terrible. Don't know how they stay in business. Was lied to every time i called and charged for warranty parts. Had just filled tank with gas when mower broke down, got back on empty,and looked like they kept it out in the rain. I'll never go back. Wish I would have bought a Honda. read more

My experience at Joe's Lawnmower Shop was horrible!! Every time I called I received horrible customer service and was put on hold; often having someone else pick up the phone and tell me about an order that was not even mine. The service I requested to be performed was not done - I asked for the gas to be drained from the generator and the engine to be serviced. The generator was returned to me with gas still in the tank and not as much as a fingerprint on the engine. This was the WORST service I have ever received!! I will drive to Mississippi to have something serviced before I EVER set foot in Joe's again!! read more