I want to balance out all the negative reviews by saying in the end I received my luggage with…read moreeverything in it. I was extremely anxious after being told it would be delivered on the same day and didn't, but with patience, it finally came the next morning. Sure, communication with an estimated time of arrival would have also helped, but reading all of the negative reviews on here also increased my anxiety. Have patience and faith. Hopefully like me, everyone will turn alright in the end.

Fantastic service! A huge shout-out to Irene for being so attentive. She contacted me right away at…read more12:30 when I forgot my apartment number, and she was so professional and kind. We appreciated the text updates and how carefully she handled our bags. The live tracking link provided by the company was also a great touch.

Anthony was a great help! Thank you for helping me and my fiancé with our heavy shipment…read more Anthony took the time to bring out the dolly and help carry in our big heavy box. Nowadays you don't get this kind of customer service so I wanted to make sure he got a shoutout on here. Thank you again!

Paid for an overnight package delivery and 4 days later still hasn't arrived. Called and was told I…read morecould get it for pickup. Show up to this location and was getting the worst customer service. She just stood there blinking at me and refused to attempt to pick up package. Stated it's too much work. Asked for her name so I could report her and she refused to give me employee number and legal name. Will post her here instead hoping the manager realizes that some people should get trained before hiring.

No one was inside. It was clean. Customer service was great, no complaints . I never have to go in…read morethe post office and all I hear are horror stories so I was shocked that I had such a wonderful experience

Ayesha was behind the counter today (one of only two customer service postal worker BTW.) She was…read morepolite and knowledgeable about what I needed and pointed me in the right direction. I filled out the paperwork and got in line. It was our turn and she was personable and pleasant as she helped us with what we needed to get done. She was amazing. Keep it up girl, we need people like you. We will definitely be back to this post office when we are in the area.

Hercules was such a rude prick for absolutely no reason. We came in to mail a package, didn't even…read moreask anyone for help, and this a*hole was rushing to get us out of here like we were inconveniencing him. Sir, if you hate your job, just quit! You don't have to treat us like we're not worth your time.

Worst shipping center in CA. Empty counter all staff is…read morechatting inside when there is a long line with customers outside no one wants to come out and help. When we try to get the dropped off scans approval, the lady was looking at me like I am from another planet.... It's the madness place and please don't come if you don't have to

I went to the FedEx Ship Center and had a very smooth experience. The gentleman working the counter…read morewas very friendly and helpful. I really like that this spot is right next to a large FedEx facility, so you know you are right at the source. It was not very busy when I came in, which I appreciated. I was picking up a package. He took my information, went to the back, grabbed it, brought it out, and I was on my way. The place was very clean, well supplied, and organized. There was nothing I could complain about at all. Afterward, I looked at their Yelp page and saw a lot of really bad reviews for this location. I am sorry that other people had those experiences, but that has not been mine. Each time I have come in, they have been friendly and things have gone smoothly. I do not see any reason not to give this FedEx Ship Center 5 stars. Everything went very, very well.

Didn't know this place existed. It's conveniently located. Has ample parking, no lines and quick to…read morehelp customers. Appreciate the quick in and out.

First let me state how amazing it was for me to find a minority women owned small business that…read moreexceeds all expectations! I was absolutely over the moon when I spoke to Cassidy and her team - it was truly like working with a team of highly trained professionals who don't wait around for the customer to follow up with them on our freight! The service here is outstanding. I know I sound crazy - but you'd be surprised just the same if you were able to locate this gem of a freight broker. When I initially emailed this group, I don't even think three minutes went by where my email request for dates was acknowledged, and after providing them with a couple extra details, my mind was blown. Surely there must be a catch. Such insanely quick service must be followed by a huge sticker? BUT NO! I shared the rate quote with my team and it's crazy to think I have been overpaying other brokers for the same shipments by over 28%! Cassidy at Streamline is truly our shero! The freight was picked up on time, tracking was provided at each and every single milestone as they promised, and the best part is - our customer sent us double the business the next month! I can't thank you guys enough for all the hard work you set forth. Thanks for making us look so good every single day. We are so grateful to you Cassidy, Daniel and the team! Keep up the good work!

Honest, competitive pricing and great customer service! I worked with Streamline on a few different…read moreoccasions last year. They're the best I've found in the business, they care about getting the best rates and making sure you're informed every step of the way. I appreciated the level of service and ease. If you're looking for a great shipping company this is it!

This place is great. The staff consistently provide timely service and are proactive in offering…read morealternative options when needed. I've read some of the negative reviews and find many of the concerns misplaced. Complaining about a business while continuing to patronize it is contradictory. It's also important to note that delays are often caused by customers arriving unprepared, which is not the responsibility of the service provider and can understandably result in longer wait times. Some may assume this is a "fake" positive review, but there's no need for that. I'm simply sharing my genuine experience as a real customer.

Try to return a small charger in the bag Amazon sent to me they said I had to buy their bag to…read morereturn it I said that ok I'll buy your bag they said they only take cash. Suspicious. I'm Returning it with the bag that Amazon gave to me not used. But I can't use my credit card just cash. I went to another ups n they didn't charge me at all. To return my charger. They wanted cash soo it wouldn't be tracked I think.

Very responsive and quick to reply. Communication was timely and smooth throughout the process…read more Appreciate their fast follow-up and coordination. Great！

I needed a courier and looked on Yelp for help. SMEX was highly rated and with a good amount of…read morereviews compared to the others. It held true! Great customer service and delivery went great!