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    Johanna Transformations

    5.0 (3 reviews)
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    Response time

    7 hours

    Response rate

    100%

    Services - Johanna Transformations

    Therapeutic massage

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    2 months ago

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    Johanna P.

    Thank you for the positive review. I appreciate the kind words.

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    6 years ago

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    6 years ago

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    Feel Well Day Spa

    Feel Well Day Spa

    4.0(102 reviews)
    9.9 km

    I have had several facials and massages here already. About the owner and her staff, all are…read moreprofessional, have great communication, and selection of services. Each service was as described, VJ my massage therapist did exactly what was requested, was attentive to any issues I might have had in the moment. Have had a few different types of facials here, including the microneedling twice already, fantastic. It is my go to place when I am here. Having a girls weekend this May and will be bringing the girls here for our treatments. Spa is clean and quiet.

    I rarely write negative reviews, but this experience was incredibly disappointing from start to…read morefinish. Two friends and I booked massages a full month in advance to celebrate a birthday. I specifically requested a male masseuse, and the spa confirmed it not only in writing but also over the phone for our appointment on Sunday, April 26, 2026. Everything seemed well-organized--until we arrived. We showed up early, as requested, and were asked to pay upfront, which we did. When it was time for our massages, two female therapists came to take my friend and me to the room. I immediately pointed out that there must be a mistake because I had clearly requested a male masseuse. They checked the system and confirmed I was right, then told me to go ahead to the room while they "fixed the issue." Once we were both undressed and lying on the tables, the receptionist came in and told me they did not have a male masseuse available at all. At that point, I felt completely put on the spot--I was already prepared for the massage and had little choice but to accept a female therapist, which I did reluctantly. She offered a partial refund at that moment, which I agreed to, but the situation was already uncomfortable and frustrating. The massage itself was just okay--definitely not worth the buildup or the inconvenience. Things got worse afterward. When I returned to the front desk, I was told that, after speaking with the owner, they could offer me a 10% discount... for my NEXT visit. That felt dismissive, considering the mistake was entirely on their end. Then came the worst part: our third friend--the one we were celebrating--never even received her massage. Her therapist simply didn't show up. The explanation given was that the therapist had been in a car accident and couldn't make it. While that may be true, the situation was handled terribly, and it left our friend--on her birthday--without the experience we had all planned together. I later received a call from the owner apologizing and offering a 30% discount for a future visit. But at that point, it felt more like an attempt to get us to come back rather than genuinely make things right. Between the scheduling errors, poor communication, lack of accountability, and the fact that the birthday guest didn't even receive her service, this was a completely unacceptable experience. Needless to say, they've lost three customers.

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    Johanna Transformations - massage_therapy - Updated June 2026

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