I have been a customer/patient here at Gilbert eyecare for years. I can't say enough great things…read moreabout this place. The entire Gilbert staff here is lovely and know their stuff. I see Dr. Rachel Willcoxon for my yearly eye check-ups and Lisi the frame specialist for my glasses frames. I have had such an exceptional experience here throughout the years that I will be coming to this local establishment for years to come.

Doctor Gilbert has been my eye doctor for quite a while and I have come to trust his judgment and…read moreadvice on my eye issues. At some point in the near future, I plan to take the plunge to get the surgery done so that I will not have to wear eyeglasses anymore. It seems counterintuitive for an optometrist to promote eye surgery but that just speaks to the character of Doctor Gilbert. He really wants what is best for his patients, even if it means he will earn less money.

Great experience overall with eyeglass frame shopping. My son was paired with a representative that…read morewas finishing up helping another customer. Once her attention switched to only us she was phenomenal. They have easily over a dozen name brands. The show room is clean, but kinda average. My son found two candidates. The one name brand,, the other a generic. The price difference was high. Ultimately my son found a pair, but wants to make one addition stop.

Great customer service. Will be first visit so will update. Recommended by two friends.read more

Brought in my sunglasses Fixed in 2 minutes at a reasonable…read moreprice! Will definitely take any broken glasses there going forward!

quick repair done well brought my glasses in because they…read morehad been accidentally stepped on and wire around lenses gave way and they were fixed in under 10 minutes. Amazed at how fast they were fixed and definitely worth what I paid to have them fixed. Would definitely recommend!

I've never even been inside this business, but that's not for lack of trying…read more I moved here from San Diego 6 months ago, along with my children and pets, leaving my active duty husband behind to finish his TOD there. Rent for a family of 5 was costing us 50% of our income. A few months after we arrived I noticed that there was an eye care center next to my local Walmart, so I Googled "Walmart with eye care center near me" when I returned home. I wear glasses and contacts, and all 3 of my children wear glasses, and our insurance provides us with yearly exams. This center was indicated to be the closest. It took me at least 2 calls to get through to someone to make an appointment, and even at that point they were scheduling 4 months out, so I made appointments only for myself and my youngest child. I was told that I would receive paperwork to fill out ahead of time, but I never did, despite checking my spam email regularly. When I asked about their location they confirmed that they were "between the Sams and the Walmart". Today my son and I arrived for the appt. And, as instructed, I called to let them know we were there. The receptionist asked me to pick up the paperwork and fill it out in my car. I'm sure this is a covid related measure, but since I am vaccinated I did not see why it was necessary. Nevertheless, I proceeded to the door, but no answer came when I knocked, and the hours indicated that they were closed. Someone working at Sam's Club said I could ask at the eye care sales dept., and when I did they indicated that the optometrist only scheduled appointments on weekends. When I explained my situation she told me that the optometry office I was looking for was between ANOTHER Walmart and Sam's Club that was also in Chesapeake. At that point I recalled that I had never been given an address for the location. I could never have known or guessed that Chesapeake would have 2 different Walmarts and Sam's Clubs, located together, in 2 different locations, and both with an optometry center in between, having only lived here a few months. But since I spoke with the office staff several times, you'd think they would have mentioned it to a new patient looking to schedule appointments for 4 people. Nope. Maybe if they'd sent me the paperwork as promised that would have let me know, but they didn't do that either. I did call back and explain that I did not have the correct location, but I was informed that, because of the time I'd spent trying to determine the problem, I would need to reschedule. Nope. Taking my business elsewhere.

I love this place. I have been going here for years and I love the Dr. She is always so sweet and…read morehelpful. Has always been invested and caring towards my family. She's not a simple get yourself in fast and leave kind of Dr. She takes her time to actually treat you

In April of this year, my husband decided to try ordering his prescription eyeglasses from the…read moreOptical Department. He was very pleased with the service, the selection of frames, and the professionalism of the employees. He says he'd recommend it to anyone looking to save on eyeglasses. Their prices are moderate to expensive, depending on the frames. They also have frequent good sales.

Best optical shop around. Brain is amazing, always so helpful and knowledgeable. He's the reason me…read moreand my family keep coming back.

Joyride is amazing I've got a half r cut and told the cutter about joyride amazing and it's also…read morecheap af I'm a kid my dad loves joyride we both love Ryan Trahans candy watch him when you have it

Express, and the experience was AMAZING. I was able to get…read moretwo pairs of glasses: one pair of colored sunglasses and the other regular. The price was excellent because they had a special. If you are looking to get a pair of glasses, ask for Denise Walden at Eyemart Express in Virginia Beach--757 926 0250. She is fantastic and knows her stuff. She has been serving people for 20+ years. They have a great selection and phenomenal customer service. I recommend all my family, friends, and business associates to go there.

Saw Dr Martin yesterday and it was a pleasure. Thorough exam and very friendly. The new office…read moreis lovely.

I was given the wrong prescription for my eye glasses. The doctor dismissed my concerns about…read moreblurry vision and headaches. Additionally, I was charged $70-90 for a contact fitting when I did not receive a single pair of contacts. They would not reimburse this money when I called. I ended up going to the eye doctor at Costco, (which was amazing). Save time and money and avoid this shameful business.

I love this place. They make you feel good right from the start. They know how to laugh here. Not…read moreall stuffy like most doctors offices. Only thing that makes it like those other doctors offices is the boy behind the front desk. He acts like it hurts to work. All the ladies are great though.

I have been coming to Ghent Eyecare for a few years now and have received great service and care…read moreeach time. I see Dr. Mandy Martin and she is very personable and professional. She takes her time with you and explains things thoroughly. The office is clean and the front desk staff are welcoming. The only difficulty is that sometimes finding parking can be difficult as it is street parking availability.