The front desk. I was late 7 minutes and was told I had to reschedule. On another visit I arrived…read moreearly and was made to wait an hour. This business has a late policy, conveyed by receptionist, means if you are late you will not be seen, and they do care if you had a medical emergency, drove an hour to get there. or got caught in a storm or was beaten up by a raging maniac, had to attend to sick family member all night. etc.. If you are late, you will not be seen even if you are the first to arrive and waiting room is empty. The receptionist will take delight in telling you this, so excuses do not matter. The smiling receptionist in your face as this is relayed will be something you don't forget. Not all medical practices do this. This is a dermatology clinic, not really equipped for emergencies, so they can apply these rules. We had patients in our office who were late and still saw them because we cared more about our patients than promoting any rule about tardiness. Health is one of those things tardiness just does not always apply except in this dermatology clinic, but the rules will only apply to you, not to them. If you must wait then you will wait, and they will take their time. Sad, but true. Know that you can just find another practice. Life happens. We cannot expect all medical offices to understand this. It can work the other way too. Once of many times, my father was speeding to the ER and was pulled by policeman for speeding despite his medical tags. He was given a ticket and refused to allow him to attend to his patient whose life was in danger. Later the police chief arrived at the ER, found my father and requested he give the ticket back. This is example of rules can be bent. In my husband's practice we got calls in middle of night and saw patients after hours. If they were late, we just worked them in. If there was a big surgery there was always the predictable bumping back at hospital so we made things work to ensure our patients were seen. We had patients who came up from Florida and down from Virginia. We sure were not going to make a big deal of a tardy of 7 minutes or even 20 minutes. That would require an ego about the size of what? Think hard. It will come to you. I have been here many times, as well as my family members. It has a corporate medical feel to the practice. The doctors are very good. The tardy rules are a bit hypocritical, though, too rigid What can be said is they make their rules, and they can be rigid if they want. Even when you follow them they will not apply theses same rules to themselves.

Walked out after waiting 40 minutes past my appointment time. There were still 2 people in front…read moreof me one was waiting for over an hour. Will never go bbac

Went to this location for help with severe breakout down my arms and legs and they treated it with…read morethe exact some meds that my other dermatologist treated with that didn't work i gave it 3 months told them it wasn't working and they said it was dry skin sent me home with some skin lotion and then said i'll see you back in 6 months. i called my doctor and told them to send me somewhere else there ppl just waste your time they don't treat anything... now my face arms and legs are all breaking out and now have to go find another dermatologist who will actually do something for me. office staff was nice but drs really don't listen to their patients... just waiting for that paycheck.

I did not have a good experience trying to be seen. Upon checking in, I mentioned I have a primary…read moreinsurance through my work (that does not require needing a referral), but secondary insurance (does require a referral). The receptionist told me she would check with the Doctor in the back to see if I could be seen without a referral and she said no. I mentioned I won't use the secondary then and only primary and they told me I still couldn't be seen. I left and called my insurance and confirmed I did NOT need a referral and called Sanford Dermatology back to let them know this. I was put on hold and told indeed I COULD have been seen and asked if I wanted to reschedule. The confusion left a bad taste in my mouth of the professional and experience the practice lacked, and I don't recommend.

I've been coming here to get my pizza tattoo removed. (Yes, I got a tattoo of a pizza slice. Check…read moremy Yelp profile headline if you need some more context.) So far I've been through a few treatments with Noushi and it's been a very smooth process. The treatments are quick and effective. I've already seen quite a reduction in my tattoo, even though it's on my wrist (lower extremity)! Noushi also makes a point to get to know you, which I really like. It doesn't feel like some stranger doctor's office, which I've definitely experienced a few times in my life. I look forward to my next appointment!

Went in for a tattoo removal gave me a price and then when she was done gave me the higher price I…read morehad to help her with the work and felt wow he's still gonna charge me $200 more than what you originally said and so walked out of there after paying $500 when I was total it would be $300 so not so sure about this. She's a nice lady. She does good work, but I mean to be fair as a big burn. It took two weeks to get healed up. Cost me about $100 for all the first aid supplies and burn cream for the laser tattoo removal and it was pretty intense, Recovery. We did not go back for the second treatment. It was very difficult Recovery.

I spoke with them after they received the doctor's referral and they still need to see her before…read morescheduling an appointment, so I have to drive 40-45 minutes there for them to schedule an appointment. Then drive that time back - only to bring her on another day. Then today, I got a stray text that didn't identify who they were only to confirm the text. I have never given them permission to text me as they have NEVER asked. That is something that needs to be asked as I am NOT the patient. Please ask your patients how they would like to have appointments confirmed. There needs to be a more streamlined way for the office to book colonoscopies. My mom has been a repeat client and she lives in fayetteville. I always drive her to and from the appointments. It is a bit much to drive there just to book the colonoscopy each time, which takes all of 15 minutes max. It's at least 40-minute drive there and then a 40 drive back. It would make my life easier if they incorporated a way to do that over the phone or even sending the documents by mail or email. I brought her yesterday and all of her information has not changed. I just don't understand why the colonoscopy appointments have to be made in person. Now I have to drive back for her actual appointment on the 10th. For the office, can you please implement an easier way in the future. Thank you.

Awesome clinic with amazing providers and great staff! Everyone from the receptionist to the…read moredoctor and NP were excellent. I saw Michael Williamson, NP and was very impressed that he took plenty of time to listen to my concerns and then offer several different treatment options. I also had a procedure with Dr. Brandon who was wonderful. The entire experience went smoothly from start to finish. It is obvious that this office cares about their patients. Would highly recommend them to anyone!

No, no, no. I completed my 6 laser hair removal treatments...and was STILL having to shave my…read moreunderarms every day, just as before. When I complained about my lack of results, they offered me an additional treatment for "half off the regular price", which was $79 per treatment. In today's market with Groupon and Living Social offering laser hair removal packages for only slightly more than this, there was no way I would pay that for a single treatment. So sure enough, Groupon had an offer that I bought for a pack of 6 treatments at Premier Aesthetics of Cary. After only one treatment there, I have almost no hair regrowth after a month. I shave maybe once a week...and I still have 5 more treatments left! I would never go to Somalase again.

From the owner: We are a medical clinic which offers: Skin care with…read moreemphasis on Acne treatment with a multi - modality approach. Laser treatments for hair removal, skin tightening, vein treatment, IPL, Chemical peels and facial treatments. Massage therapy provided by a licensed massage therapist. We also provide medical diagnosis and treatment of primary skin lesions and diseases. Botox, Dysport, Zeomin, Restylane and Radiesse injections are avalable. The medical treatments of actinic keratosis, skin diseases and acne treatments may be covered by most insurance. Call us for more information.