OMG! At the end of 2012 I went to the office with 5000.00 of Care Credit and Careington Care as dental discount coverage, in which they maxed out before any formal plan of action was established, other than a fricking 400.00 deep tooth scaling They insisted I needed before they could start working. BULL...danky!
I came to them knowing that I needed 1 root canal and to have my bridge
replaced. Four months later, neither has been completed.
Not only that, Dr. Wong damaged another tooth prepping it for the bridge. She admitted nonchalantly, "oh, sometimes that happens" you need another root canal, go to this guy, he's a specialist, and didn't even bother to try to apologize. I knew something was wrong when the tooth started hurting two days before the fitting. By this time I have no money left and am unemployed and don't even have the cash to pull the teeth. Now I am with two teeth that need root canals and no bridge! They convinced me I needed surgery, crown lengthening, prior to the replacement of the bridge, again.... really?
When I went back for the bridge, it didn't fit AT ALL and she tried to force it in place, the pain was unbelievable. They didn't want to wait long enough for the local to take effect. I got angry and asked for a copy of my x-rays to be forwarded to another dentist, in which the receptionist said come back in an hour. I did, but they only gave me the second set and never responded back to me about anything.
One of the receptionists is an outright liar and on two separate occasions blatantly lied to me about returning my phone calls.
During my surgery, in which they had to bring in a specialist, that always hikes up the price, the behavior of the assistant, dark haired woman, possibly hispanic, was soo unprofessional, flirting and carrying on with the doctor, asking him all kinds of personal questions that made me uncomfortable! I knew then I didn't make the right decision. I mean, they tried to tell me I was level 3 or 4 on periodontal disease!
I have been to the dentist before but I have never experienced such sub par rip off artists. I would rather have paid much more for a far better out come. read more