Started with Aspen Dental doing a credit check, which was supposed to be a soft pull...It was not, it was a hard pull that drove my credit score down. They purmt my payment on a City Bank Syncrony card with a very high interest rate. The entire amount was put on a card with a 20+ percent interest charge. I transfered that total to a card with a much lower rate. My upper dentures were being modified to accommodate my mouth structure. The pallet had to be continually recovered to prevent gag-reflux. Finally got to the point when a tech there told me that an upper denture would never work properly. I demamanded an review with the Dr. and the office manager. They decided to reimburse me a percentage of my cost, which was, again, paid in full. I since went elsewhere and now have teeth that work perfectly well, but I still have a monthly payment of thousands left that I still have to pay for the work Aspen Dental couldn't complete. I get upset every month when I make that payment, and equally upset that it was a tech, not the dentist that finally told me that my procedure would never work properly. Please take heed if you need dentures or partials. Let Aspen Dental be your LAST desperate resort. M.Morningstar read more

I will never return this place. The dentist only focused on the sailing of caps/ crowns. I went for one service and paid. Then they didn't even so what I asked. This experience was the worst I've ever experienced. Paid for a service then they stated that it wasn't what we discussed. Donot GO TO THE PLACE EVER read more

The first time I went to them for a sore tooth, they told me not to worry about it. I had to call back and request a referral to an endodontist. Then when I had the tooth pulled, they told me it would be $168 for a bone graft and didn't show me anything saying that the real cost was over $800. When I called, they said the treatment plan would have explained that, but they never showed me a treatment plan that had that information on it. So, they lie. I will not be going back to Aspen for any reason. read more

This dentist is awful. I paid over $1000 for a crown that fell off 2 months later. When it was reattached by another dentist I found out there is a gap causing it to not hold. I contacted them over 10x with no response. Finally being told the regional would contact me and still nothing. I asked for regional info and was told they dont have it but will give a message over. How is that when you don't have the info. Now, filing in court for a refund to get this redone. Ridiculous to say in the least. read more

I recently had to have 11 teeth pulled and dentures put in. I was terrified of having so many teeth removed at once but they prescribed a sedative to take before the procedure and it made all the difference! This was probably the least stressful experience I've ever had at the dentist. read more

i have been to the valpo office four times. i was told by my regular dentist to have some spots in my mouth checked by an oral surgeon. i scheduled an appoint with aspen dental in valpo. first visit i was seen by dentist that looked in my mouth and said to come back when the surgeon was in the office which is once a month. so i came back about three weeks later the oral surgeon looked in my mouth and said come back next month and will see if it changed and do a biopsy. came back a month later sat in an extremely over booked waiting room for 2 hours. surgeon looked in my mouth and said no change come back in a month. today i went in for my appointment at 8am. filled out some paperwork a couple minutes later they called me back. surgeon looked in my mouth and said i'll numb it and take a small snip and send it off. he left the room. i sat in the chair for an hour. the dental assistant came in and said are you numb yet i said he didn't do anything it's been an hour. i could hear the surgeon talking to other patients and taking care of them before me. the assistant came in again and i asked when do you open? she said 8 am. so i was the first appointment and said yes i asked is the patients he is seeing now after me she said yes. i said ive been here an hour and a half. she said sh knows and told the surgeon several times i was waiting. finally he came in and said are we ready to do this? well duh. less than 5 minutes i was numbed, stitched and scheduled for a follow up. the assistant was great the. the surgeon needs to talked to. after my follow i will not be going back. read more

I've had no issue with the work done on my teeth. The office, the scheduling, and the billing though - those services have been awful. On one occasion my bill for a cleaning was VERY high and when asked why I was told that an electric toothbrush was part of the bill. I had not been asked if I wanted to purchase one, had not said yes, and had not been given one. For simple services such as cleanings, fillings, and x-rays I have repeatedly found that the amount they say I will owe is different than the bill. I end up receiving a later bill (after the consultation and explanation of charges and after paying a certain amount up front) for charges that they claim were not covered by insurance. The billing team is either scamming people, or is not able to properly estimate charges - either way - this is unacceptable service. I have had them misestimate ALL of my services for the past year. One or two incidents on complicated procedures is one thing - but there should not be so much confusion on simple services such as cleanings and fillings. I also have an issue with being told I need x-rays at every visit. One, I don't feel there to be a need (I've never had this at any other dentist I've ever been to). Two, this often is not covered by insurance - yet they didn't tell me that. It appears to me they are trying to up the total cost (hoping you won't ask questions) to make more money. I would not have any work done here without asking before any service what it is going to cost, and if it is covered by insurance. Get documentation for everything - you will likely need it later when you receive an unexpected bill. read more

Very happy with service I received on getting my new denture. It fit without ever going back for adjustments. Friendly staff to help with any questions. read more

This was not a very good experience,, first they sell you a cleaning package, which includes electric toothbrush, which I wasn't notified about until I walked out the door ,cleaning was no more than a scraping. The problem I walked in with was tooth pain, which he said was failing of my old fillings, which then he replaced, and the pain now is worse than when I walked in the door. i've called to make another appointment goes to voicemail. They have not returned my call. read more

This is for Valparaiso Office. Two dentists were great, one was having an off-personality day. Real problem? The hygienist did an exam, and informed me I had gum disease that could be treated. I went to my old dentist, who was out of town on vacation? Paid for a gum exam from him. He couldn't find anything that the young, possibly inexperienced Hygienist found. Avoided paying for the possible hundreds in work I would need. The dentists were fine, but the hygienist was WAY off base. I never went back. If your experience is different, I'm happy for you. Mine had a feeling of a money making sham. Sorry. read more

Dr. Phil is da man. Very understanding and listens to you and gives good advise . If you have problems with paying or something like that don't take it out on them . It's not there fault they just work there . It is no reason to loose your head . read more

Aspen Dental - Valparaiso, IN - Oral Surgeons Near Me - Valparaiso, Indiana

Please for the love of God do not go here. Save yourself from losing your sanity and find somewhere else. Do not spend any of your time with them, they will just waste it. After making an appointment to get my wisdom teeth out, I showed up only to be told they couldn't do the surgery because someone forgot to send my cardiologist a note asking for clearance because I have a heart condition. This was frustrating enough because I had requested off work and cleared my weekend to recover. Regretfully, I made a second appointment which had to be a month later because the surgeon is only there once a month. I called the office several times throughout that month to confirm that they had all the papers they needed and everything was good to go. They assured me each time saying that they had everything they needed. You wouldn't believe it, but I requested off and cleared my schedule a second time only to be told AGAIN that they were still waiting on more papers from my doctors. I sat in the waiting room for over THREE HOURS while they contacted my doctors. Once my doctors sent over the papers, the surgeon took a look at them and said he didn't feel comfortable performing the surgery due to the heart condition I have, and that I would need to go somewhere else that has the equipment that would be safe for me. It is not the surgeon's fault, he should be able to depend on his staff to get these papers taken care of and shown to him PRIOR TO EVEN SCHEDULING THE SURGERY. He referred us to a different place that could do the surgery which is great, but why this wasn't figured out before I was able to schedule TWO SEPARATE surgery appointments I am absolutely upset and angry about. The staff was kind but the place is unbelievably awfully and horribly managed. The manager does not care about the patients at all. They wasted months of my time and lied to me several times. Please do not give this facility any of your money. I regret trying to go here. I would give negative stars if I could. It's a big deal to me because it is relatively urgent for me to get these wisdom teeth out, and now I have to go through this entire process again with a new place. I am also going back to school in a few weeks so now I will have to miss school to get this done. This place screwed me over so badly. It would have been fine if they had figured this out before allowing me to make two fucking surgery appointments but they apparently do not give a shit about patients. This place SUCKS. read more

They see people with insurance and they max out their plan in one visit. It's a giant money grab and I will not be returning since they charged my insurance 1800.00 for a teeth cleaning and also made my husband pay 500 out of pocket. They said my husband needed a deep cleaning when he was only a .5 out of 7. I went to a different dentists office and my teeth were worse and I didn't need a deep cleaning. I just feel like they would do anything to charge you the most amount of money for services you don't need. read more

Doesn't deserve even 1 star. I had an appointment scheduled for 7 months. The day I show up for my appointment, they told me they only had 1 hygienist and someone else confirmed the double booked appointment before me. They waited until I showed up to basically tell me that I had no appointment though I confirmed. Mind you it was a 7 am appointment and I did a lot of adjustments to my schedule to be there on time. No future appointments for weeks. Terrible customer service won't be stepping foot in there again. read more

It would have been a 5 Star review except the front desk lady (Kimberly) is an asshole. Like girl you're not above me so don't treat me like i'm an idiot. A guy walked in and goes "wow doesn't seem like she's in a good mood." People are nervous enough at the dentist and your bitchy attitude doesn't help the nerves. Everyone else was so great tho!! read more

Update October 2021 Had them removed in 2014. I can only wear them a few hours at a time before my gums start hurting. Nothing came from my complaints. There is a page on Facebook called Stop aspen Dental and I'm finding out I'm not alone. It's across the the country on their practices and their care. Becareful if you go their. August 2014 If you notice I gave 1 star, I didn't want to give Any stars, I can't give even 1. Worst experience of my life!! Still going on! Broke all my teeth in a fall so they had to be removed on May 30th. I still have no bottoms that fit. The pain is indescribable. I'm still in pain!! It was not cheap $7000 and it had to be paid in full by the time I had them removed. I had my reserves and wanted to cancel but because It was already paid for did it any way. It would have costed more if I used an oral surgeon. I opted to have a "loopy" pill because I couldn't afford the surgeon. And he gave the shots in the mouth....I had been told by them that he's so good most people can't even feel them...BS During the procedure I stopped him telling him I could feel it, he FLICKED my lip and asked if I could feel it and I couldn't so he preceded. Finally the "nurse" noticed that I was crying and let him know so he fave me 3 more shots which did not work but by that time whatever he gave me had me so doped up that I just took it. It kept me drugged up for 3 days...but I also still had the pain! I was given no antibiotics just pain pills. When I went back on a Friday I told them I thought I had an infection because I was still needing pain meds and they weren't working. They made me feel like I was asking for drugs like a addict! I was so upset that I walked out had my husband go back with me. By then the infection was so bad it was going around the eye socket and was no longer isolated to one area. He had to redo it all by cleaning out the gums and THEN fave me antibiotics. By Sunday I had pneumonia. The bottoms never fit, they were to wide. They don't listen when you tell them where it hurts to have them trimmed down. He finally made new ones (that he said he would be making but I found out someone else makes them). The bite was off by at least an inch. So they were fixing the bottoms again and I was going in to get them placed. When I went in to get the new ones placed......the assistant brought out only the top in and put them in my mouth.....they were someone else's and she argued with me until I asked where the new bottoms were!!! She lied and said they were in 2 separate baskets but the tops she brought out all of a sudden fit!! Told her were they needed to be trimmed and she said to wear them to see if I could get use to them. That week I got ecoli. I have no proof that I got the pneumonia or the ecoli from them but it's odd that I literally got it a day after I was there! The top gums are hurting again. I had another appointment and it's the 2 in a row that I've only seen assistants. This last one over a week ago she said it was a sore....I gave to make another appointment but this time I'm telling them I want my money back so I can go somewhere else along with giving them my lawyers name. My gum is hurting and now has gone to most of the roof of my mouth. I still can not eat with them in. Going on 4 months... read more

SCAM ALERT! I have an Oral-B Braun toothbrush. It's my 3rd electric toothbrush. I have a Water Flosser. I use mouthwash. I floss. I have all of my original teeth. I get my teeth cleaned and inspected every six months and have for 30 years. I called up. Asked for an appointment to get a check up and cleaning. When I arrived they bring you in and do 2 "WHIZ BANG" fully electronic, ultra high tech, x-rays. Then they bring in a hygenist. Then they tell you how bad your teeth are. Then they actually sit you down with a financial planner! YES! They want to help you financially manage their ridiculous charges and expectations! I DIDN'T: Get my teeth cleaned. They wouldn't do it. Have to make ANOTHER appointment! Grrrrrrrrrrr! Or take their high cost recommendations. Make a follow up appointment. I DID: Go home and make appointment with a credible dental professional. Waste my time going to Aspen. This Aspen Dental office was packed with young professionals. All under the age of 30. All at the beginning of their careers. All getting substandard pay I'm sure. All with their first jobs out of college. But instead of furthering their careers, they are learning to be Sales Professionals only. SELL! SELL! SELL! CHARGE! CHARGE! CHARGE! It's a churn and burn, boiler room operation if I ever saw one. The GlenGarry GlenRoss of dentistry! HAH! Don't waste your time. You can't throw a dead cat around Valparaiso and not hit a dental office. Go anywhere but here. read more

My dental insurance kicked in and I was finally able to get an appointment with all this Covid nonsense. I was pretty clear about just wanting my teeth cleaned. After a few xrays and seeing a few techs and the dentist im told I need a deep cleaning. 700 dollars with the insurance. I'm like fine but for now I just need my teeth cleaned and I can make arrangements. The response was 'we can't do that because they already made a diagnosis" Next ignoring that I just said I'm not getting deep cleaning done, they send me to their credit dept, To talk about the cost and how I plan to pay for the deep cleaning. Again, now I'm getting frustrated. I explained we've been on a lock down. I'm lucky to even have a job right now and that really just wanted a regular cleaning and 700 bucks right now or even opening a credit line right now is out of the question. She gives me the oh I'm so sorry but we just can't clean your teeth but here is a print out of break down of what you need to pay if you want to start your deep cleaning.... I pretty much asked for the quickest way out and ripped up my the breakdown on the way out. Stay Out Of This Place! read more

Will only go if Alex the hygienist is working! She is amazing! Gentle on your teeth and has a wonderful/ bubbly personality. I admit some of the other staff is average but if you find the right person or go to Alex you will have a great experience. read more

I decided to go with this dentist office to have a wisdom tooth extracted. Their outside oral surgeon only comes in one day a month, luckily my job was flexible enough to give me that specific day off. The appointments are always on Fridays which is nice because then you have the weekend to recover. While waiting for my "turn" another guy went in and was able to leave within 25 minutes. That was surprising because they told me it would take anywhere from 45 mins to an hour. They also had me in and out of there within 25 minutes. I don't remember even leaving or the ride home. I didn't appreciate being pushed out of there still partly unconscious. After talking to friends about when they got their teeth taken out, they were given anywhere from 20-30 minutes to hang out there until they come to. That is what I expected and don't think is too much to ask for just being put completely under. It was clear they just wanted people in and out.. they took my money and ran so it seems. I couldn't even schedule my appointment without paying it in full. It would have been nice for flexibility in that regard, but I understand why it needs to be paid ahead of time. As reviewed by "Deliverance B" my mother also asked questions while waiting for me and was made to feel stupid. I don't think we'll be dealing with Aspen Dental again unfortunately. They did a good job on the surgery, but could work on their bed side manner and people skills. read more

Sat in the chair for what seemed to be a long time. after the crown implant, was not told that it WILL or MAY be sensitive to cold &/or hot. IT WAS TO BOTH. read more

Aspen Dental in Valparaiso, Indiana is beyond substandard. Not only is the staff rude and incompetent but the doctors are no better. They extracted my daughter's tooth and left a piece behind! When I asked for our dental file I was met with an aggressive staff member who hung up on me twice. If you care about your oral health do not make an appointment at Aspen Dental. read more

What a scam. They recommended a treatment with my cleanings which of course was not covered by my dental insurance. I did a little research on it and reviewed dental journals which basically stated there was little to support it was helpful. I asked not to have it on my next treatment. They always charge you your expenses for their add on treatments before you ever go in to see someone, provide no invoice just ask you to hand them your card before they do anything. Next they always say you're due for x-rays even if you were in 2 months before which I refuse knowing my insurance is only going to cover it annually and I personally don't care to be radiated more often than need to be. I went for my cleaning, they didn't charge me for the irrigation ahead of time but for a fluoride treatment which I pre-paid. I had my teeth cleaned and no irrigation and then they billed me for it later. I asked to have the billing manager call me. The following day a hygienist calls me back and says the other hygienist had done the treatment and I had signed a contract for my treatment plan when I initially met with them. I explained I would have paid and stopped going there if they were going to charge me for services not received. I also inquired if I received the treatment why they hadn't pre-billed me like they normally did before I ever saw anyone. I have left messages and no one will call me back. I will pay the bill because they will send you to collection before they will give you a call back. Worst place I have been in my life. I'm glad they never did any serious work for me. read more

This place is NOTHING like the commercials you see for it on tv. I am a student at Valparaiso University, and I chipped my tooth and wanted it looked at right away, so I made an appointment. The dentist -- don't even know his name because he didn't introduce himself -- took xrays and said the chip was no big deal, but I had a cavity that needed to be filled. I was uncomfortable, so I decided to wait and have my family dentist take care of it when I went home for summer break. First, my dentist did not blow off the chipped tooth, but explained that I was grinding my teeth and needed to wear a mouth guard at night. (He told me to get one from the drugstore and see if it helped before spending money on a custom-made guard; I say that so you know he wasn't just trying to get money out of me.) Then he wanted me to get my x-rays from Aspen so that he could make sure there was no decay in the teeth next to the one needing to be filled. He said it usually took just a day or two for x-rays to be emailed (longer if they had to be snail-mailed), so I made an appointment to have the work done the following week. I called Aspen and was told I needed to come in a sign a form to release the x-rays; when I explained I couldn't come back to Valpo right now (I live in Illinois), I was told that the form could not be emailed, but it could be faxed. Fortunately, my dad has an old fax in his office, so I thought we were good. But then I was advised that once they got the forms it would take at least one to two weeks for them to be "released from corporate." I'm just going to pay the $25 to have my own dentist x-ray the area he needs to see; this Aspen operation is lame and unhelpful and kind of behind-the-times technologically. It's not a friendly operation , but a corporate monster that lumbers along inefficiently. read more

Worst lack of respect of my time ever. I left work 45 minutes early to get to the appointment on time. An hour and a half later I still had not been seen. Finally they called me back and I was told it would cost extra if I didn't have a full set of exrays and a complete exam and there were still 3 people in front of me. I didn't need exrays and they had already made me late for another appointment. read more

I took the day off work and 1 hour before my appointment they call and cancel. Very unprofessional. Also called me yesterday and said to call and confirm by 7pm and they closed at 5 voicemail was also full. If zero stars were an option that's what they would have got. Zero for zero service read more

I came in for desperate need for some help. I have a wisdom tooth that is causing me so much pain right now. I was prescribed no antibiotics or pain medicine. I went to a different dentist today and they were shocked that Aspen didn't give me medication. The people who work there also seem to not care about the patients but that's just my opinion. read more

I just went in to ask some questions but I was made to feel like a moron and none of my questions were answered. The women at the front desk were rude to each other and to the patients. I will never go there for services. read more

BEWARE! I went the Aspen Dental in Merrillville today and was disappointed. They are very EXPENSIVE. They tell you that you need dental work done that I've never had issues with before. I go to the dentist every 6 months, so there is no way I could need all that stuff done. They are clearly trying to make quotas at the cost of patients. I was highly upset when they told me I needed a special cleaning because 2 teeth measured a "4" at the gums. That's such BS. They wouldn't give me the regular cleaning until I get the $200 cleaning.(the cost for me after the insurance pay) I was pissed and told them that they are a scam and left. I thought this place would be cheap but boy was I wrong!!!DON'T GO!!! You will regret it or get a second opinion before you give them your money. read more

I went to aspen in valparaiso for a checkup. They have no courtesy was told I have cavities. Came back and they drilled away filled my cavity. They didn't grind it right so I had to come back to get it regrinded, then they tried to charge me for their screwup. 6 months later I still can't eat on the right side of my mouth hurts anytime something comes in contact with that tooth. They suck don't waste your time. read more

I recommend going elsewhere aspen dental may be cheaper in price but remember you get what you pay for I paid in full but they found hidden stuff to Bill me for its been 5 months and I still have not received my temps I've been there over 20 times for fittings and they still can't get it right now it's time for my lawyer to talk to them I'm done with aspen dental (Run the other way )i dont even want to give a star read more

I was a little hesitant to go with the mixture of reviews but it was one of the only 2 places that accepted my dental insurance. Had to wait for a little while as I was squeezed in due to sudden tooth pain and a new client. Receptionist is a little over worked handling billing, phones, and check ins but is friendly despite this. Doctor was quick but very nice. Costs and various options were explained in detail by a very friendly office mananger before I agreed to anything. My procedure is scheduled for tomorrow and they were very acccomadating to get it done quickly so I would be pain free despite my limited availabilty as a business owner myself. Overall very satisfied with my experience so far. I think the negative reviews are people expecting to get everything for free. The new client exam and xrays are free but then the cleaning and anything else is additional. It seems people have trouble with dentures here as well and I don't have any experience with these. I am getting my tooth extracted after a failed root canal from someone else and will be getting a bridge so will post an update in a few months once a I get the bridge. read more

I was told the wet blood I found on a waiting room chair was strawberry jam. HA, at 55 no one could convince me that strawberry jam and blood looked close enough to bother with that lie! When I got into the exam room, there was the most common dirt issue I find regarding medical profession locations. From Hospital to the newest offices, anything waist down doesn't get the same care as what can be reached from waist to the highest reach of the one doing the cleaning. It is as if they don't think we look or worse that no one wants to say anything negative in case it might interfere with the care they might receive from whomever owns the office. Trust me, you will feel better if you tell the office manager. My policy is, if I don't tell and someone else gets hurt by my lack of contribution, I am just as guilty as the person doing the cleaning. For this office, the last straw for me was when I asked how long they had been at this location and the reply was "years", I then asked, "When did you get these chairs?" the reply floored me, she said, "when we moved in". I then pointed out the twine that held a swing arm which was put in place for shipping of the chair. Not only was the base of the chair filthy but the twine being left in place was coated in cobwebs. The dental assistant proclaimed surprise and horror at the condition, then it became apparent (with my directions) to the assistant that the whole office had the same problem. I then got up, walked unannounced to the office manager and told her that there was a big difference between claiming a lie and just not caring. I gave her my assessment and went out the front door, not a tooth touched because I didn't trust them. Before leaving, the office manager got snarky with me, even though I gave her the courtesy of confronting her quietly and out of earshot of the waiting room. If you have a weak immune system or care about how clean the people are who can help you contract blood born diseases, don't go to this office! Also, they insist on x-rays regardless if you had them done the prior week! I won't suggest any medical care to friends or family if I find questionable sanitary conditions or if the office has you meet with a Nurse Practitioner every time you go there! Nothing against nurses, I love most nurses but with the cost of specialist or dental care, you should be seen and cared for by the primary provider at the location. Sorry Aspen, but, clean up your act. read more

Issues during my visit: 1. The x-ray tech hurt my mouth while taking x-rays, then scolded my for not having my tongue in the right position. 2. I was encouraged to get a $70 ViziLite oral cancer screening, with the implication that I'm at high risk for oral cancer and that this screening would dramatically improve the chances of early detection. I've researched the procedure online, and various sources (including the ADA) say that there's no evidence it's any more effective at detecting oral cancer than the standard visual screening. 3. The dentist spent fewer than five minutes examining my mouth before announcing that I needed $700 worth of work done - fillings, gingivitis cleaning, etc. I guess it's possible that he could figure this out in such a short time, but I'm skeptical. 4. Dentist also scraped some plaque and debris from between my teeth and then left it in my mouth. He didn't rinse my mouth or ask if I wanted to rinse at the sink. 5. I was asked to make a $200 down payment before having any work done, even before having my teeth cleaned. I have never been to a dentist who asked for payment up front. Also, I was told that I would have to pay $500 out of pocket for the future work. I came back the next day to cancel my future appointment, get the down payment refunded, and pick up my x-rays. Avoid this place. They are not competent and their primary interest is getting you to spend money. read more

Stay away from this place. They do not know how bill patients correctly. They inflate prices , file paper work in correctly, and do not know how to speak to their clients. They are rude, and bully clients! I've tried speaking with their regional/distract manger, and nothing. I've left many reports to corporate, and yet no response from them. STAY AWAY!! read more

I had a traumatizing event happen last night at 10 o'clock in the PM I lost a crown on my top left eye tooth for your canine tooth whatever you want to refer to it as and I went in to Aspen Dental at 8:45 this morning I made my appointment last night online they got me in right away it was a very pleasant experience from the girls in the front desk & techs and then the two very Dapper dentist that came in and took about literally 45 minutes to fix my issue and I'm happy and out the door. I have a wedding tomorrow I highly recommend Aspen Dental and it did not cost an arm a leg it was very reasonable!!!! Thank you!! read more

Office staff wrote my name over someone else's referral and gave it to me. Wrong teeth circled on it and it was written two months prior to the date of my appointment. Staff was useless in trying to resolve. Attempted to resolve with manager last week who was busy when I went in to pick up a new referral that I could actually use. Was told by the office manager's assistant she would have her call me. Still haven't heard back. Unethical and unprofessional. read more

I was a little nervous trying Aspen Dental. I was pleasantly surprised with Dr Schaefer and his staff. Very knowledgeable and good bedside manner. They have a new patient with me. read more

I have extreme anxiety of going to a dentist. Aspen made it 100% worse. They are terrible. Terrible customer service, so expensive, and one time I showed up for an appt waited 15 mins for them to call me up to the counter to tell me the dentist wasn't even in so they needed to cancel my appt. I quit going and will never go again. And now I am beyond terrified to start searching for a new dentist..... read more

Fast, affordable, and top notch professionals. One of the best offices I have ever visited. From the dental work to payment options I don't have one complaint. Visited 3 times to date involving tooth extraction, routine check ups, and general care. read more