The overall experience was disappointing,The front desk experience could be improved. There seems…read moreto be inconsistency in how staff communicate with Spanish-speaking patients. Additionally, the lady Indian dentist came across as very blunt and rude when speaking with patients.

. My experience with Oasis Dental was frustrating and disappointing. I often felt misled about…read moreappointment availability and timelines, as information given upfront did not match what actually happened. On multiple occasions, I received last minute calls cancelling scheduled visits, which disrupted my day and made planning difficult. The communication felt inconsistent and unreliable, leaving me unsure whether commitments would be honored. Customer service interactions added to the frustration, as responses were slow and sometimes dismissive rather than helpful. Overall, the lack of transparency, frequent cancellations, and poor service created an experience that felt unprofessional and stressful for me personally overall.

I called this office and the receptionist who answered the phone was VERY UNPOLISHED AND RUDE. She…read moreput me on hold which, I understand but after hearing no music or talking from the office after 6 mins, I said hello to see if we were still connected and that when she Yelled into the phone " You're not the only patient " I informed her not to speak to me in that manner she then said " Do you want to make an appointment or what" my response was that was my only reason for calling. My family and I have been patients with Dr Jay for over 15 yrs, when he was in the Coram office but since moving to this location in Central Islip the professionalism regarding the receptionist has tumbled for the worst. I had received approval for work to be done so when, I received notification from my insurance company that it was approved,I called and spoke to the receptionist who said the person who was familiar with my chart wasn't in the office. I called the office as a follow-up and the person " familiar" with my chart said she forgot to call me and she's been going thru a lot with her father being in the hospital. I give Dr. Jay and A+ and his from office a F -

"Meh. I've experienced better" is exactly right…read more The women at the front desk were very nice and helpful. This review is solely on the actual appointment I had and the experience. To cut a long story short (I like to say that, but that never actually happens) I was going to a GREAT dentist, but switched over because they didn't accept my new insurance. Googled a few places and came across this one, I didn't really do much research, it was one of the first options that popped up. Day of my appointment, I thought I was coming in for a cleaning, well - turns out it was just x-rays. Okay, cool. I sat in the chair, dentist comes, says hello and does the x-rays. I ask him a few questions and he's mumbling. I couldn't hear him, and he repeated what he said, but again - so low and mumbled. He kept saying "they'll tell you at the front desk" and that was it, walked out. I don't know about you, but I like my dentist to be friendly, tell me whats going on in my mouth, what I need, etc. Nope - he cut it real short. Barely said 5 words to me. The front desk tried to squeeze me in, but they're so booked - i was looking at a month out just for a cleaning! I then decided to check yelp reviews, and a family member laughed when I told them I came here, they said "didn't you check the reviews? I hope you're just passing by it & not getting any work done" Lucky for me, my old, favorite dentist - now takes my insurance. So I switched back over!

Today I had my 6 month cleaning . I was a little nervous since this is my first visit since the…read morecoronavirus outbreak . I was so happy to see that all precautions were made and they were following all the guide lines. Before I came down I called ahead to see what the protocol was . They said to call and let them know when you arrive , they also instructed me to keep the air on while I waited in the car since they would taking my temperature. Of course wear a mask ! So on arrival I did just that . I didn't have to wait long maybe 10 mins , They came to get me and I only brought in my car keys and charge card . They took my temperature even before I walked in the door and held the door open for me , I was told to Purell my hands , and handed over my charge card which they immediately cleaned ! Than I was escorted to the room where my dental hygienist Sally was waiting for me ! Sally is so kind , professional and extremely gentle ! There was plexiglass at the reception area and everyone was wearing gowns / gloves / masks and also had their hair covered !The works !!!! Also Sally while working on me wore a face shield along with her mask , gown , gloves and head covering. When I was done I was escorted out . I can't express how comfortable I felt ! Exceptional care was taken to make sure everyone patients and employees were kept safe !

This is a first class practice. All of the staff are truly…read moreprofessional. When you have an appointment You don't sit in the reception area forever like Other practices. Dr. Vittoria is as nice as can be.

I recently got work done at this office. My insurance handsomely paid for the work . The lab sent…read moreback the crown with a gap way too wide, which I clearly stated I didn't want, but the dentist tried to talk me into accepting it . Ge tried to convince me that I would like it eventually. The gap was getting wider and wider, and the dentist refused to fix it despite me already paying for the service . He overly tried to force me into liking the way it was built when, in fact, I didn't. Do Not Go To This Dentist ! And don't deal with Dr. Scott Simonetti he is a scammer and doesn't know what he is doing !

If I could give this place 0 stars I would. Very RUDE people on the phone. They have no patience…read moreand do not comprehend that people have their own lives to live outside the office. YES I cancelled, so what? If I cannot make the appointment anymore then oh well I do not care that is why I am calling to inform you. Do NOT come here, this place should go out of business and the lady's at the front desk should lose their jobs. Learn to communicate with people properly, and if you hate dealing with patients then maybe get another job where you don't associate with patients.

I have been going to this location for a few years, and unfortunately, my Dentist left the group…read more My Hygienist, Natalie, is always exceptional! I visited the group on Wednesday, October 16, for my six-month cleaning, and Dr. Michael Wakily was assigned to do my checkup. When he entered the exam room, he did not introduce himself; however, trying to bypass that oversight on his part, I joked that he came highly recommended as my regular Dentist left the group. Dr. Wakily examined my mouth and found three cavities. I asked if it was possible to have the three cavities repaired the same day, which he affirmed could be done as it would only take 30 to 40 minutes. He also indicated he would forward the information to the front desk, after which he left the exam room. While in the exam chair, a lady approached me and presented paperwork indicating the amount covered by my insurance and my out-of-pocket cost to repair the three cavities. I explained to the individual that I had overpaid on at least two prior occasions when immediately paying out-of-pocket costs calculated by Smilist East Islip, as confirmed by the Explanation of Benefit (EOB) that I receive a few weeks after every procedure. I further explained that in none of these instances, I was reimbursed by Smilist. On that end, I asked the individual if they could bill me when they ascertained the amount I would owe, as I had no problem paying it. The individual explained she would check with the doctor (Dr. Wakily) and get back to me. No more than two minutes later, the individual returned to the exam room and explained that I would have to wait until the bill was submitted to the insurance company, at which time I would know my exact out-of-pocket cost, which would be a few weeks. Here's the kicker: The individual said Dr. Wakily would only do the procedure after my out-of-pocket cost was determined. My problem with Smilist East Islip is that they seemed overly concerned about money, I/O the patient. No one truly heard me regarding my overpayment scenario. I have always paid for my out-of-pocket costs without incident. Instead of taking the time to understand my situation as a patient, they preferred not to do the procedure, even after it was affirmed that it could be done the same day. I have worked in corporate America for over thirty years, and every time I had a conversation with one of my clients (large and small), they would always tell me that customer service is more important than costs. Smilist East Islip needs to be reminded of that critical fact! Smilist East Islip lost a long-standing, good-paying customer today!

Wow. These reviews are very interesting. I went there this spring and was told I needed 2 root…read morecanals and 2 crowns. And had it done at $2500. I recommended my wife Rachael to them to fix a tooth another dentist failed to fix and came home to tell me she needs 3 crowns and was given a quote of $3100.00, hmm I am going to have a 2nd opinion for her and will report back.

Dr.David Forlano is an amazing dentist , his staff are very knowledgeable. The office is state of…read morethe art, and very clean. I love that his Daughter Dr. Kristen Forlano is also a dentist at the practice. Everyone is very kind and gentle, willing to answer all questions.

From greeting to leaving you'll be transported to a dental oasis at the Forlano Dental Practice!…read moreEvery person I encountered at my appointment was highly competent and friendly. It was evident that they all had the same mission of providing impeccable patient care in their state-of-the-art facility. Dr. Kristen provided a thorough check-up and treatment for me on this visit. Truly, it was the best dental experience I have had world-wide! Schedule your appointment today with any of the legacy of professionals at the Doctors David, Kristen, and David Forlano practice. You will not be disappointed!

The best overall dental experience.The staff is always friendly and professional the office…read moreatmosphere is clean and modern.Dr. Vibert and his team are amazing.

There's really no choice when it comes to considering who to use for a full mouth dental implant…read morejourney, and it is a journey. Pure Dental is the clear winner. I've had a multiple range of tooth problems for a very long time, so two years ago I decided to start a deeper level of research into the process and go through with it. The only choice was who would do it. I continued with a tremendous amount of research and interviewed numerous dental professionals and offices along with Pure Dental and their processes and detailed procedures. From the very first meeting with Dr. Vibert and his staff at Pure Dental, I felt he and his office would by far be my best choice. Dr. Vibert is a very unique individual. He and his team will lead you through the entire procedure. Everything was explained and all my questions were answered. As the surgical process began, right through to the healing and follow ups, I was handled caringly and professionally. It's been 6 months since my final follow up and I really can't imagine having made a different choice.

I don't usually post things like this, but I honestly feel like I need to share my experience in…read morecase it helps someone else. DO NOT BOOK WITH GREAT EXPRESSIONS DENTAL ISLANDIA!! I've had a really frustrating and honestly disheartening experience with Great Expressions Dental Islandia. I originally went in for a routine cleaning that my insurance covered, but I was told they wouldn't do the cleaning unless I agreed to an out-of-pocket "deep cleaning" that I've also been told by their hygienist that I don't actually need. I was told to wait six months and then they would do the routine cleaning without requiring the deep cleaning, so I did exactly that. I came back for my appointment yesterday, and once again, they refused to do the cleaning. That already left me feeling really uncomfortable and pressured. On top of that, this has become a pattern. About six months ago at my last appointment, I was told they couldn't do my cleaning because the hygienist had left early. The next time, I was told she was "too busy" to fit me in, even though I had scheduled the appointment months in advance. Every time I go, there always seems to be a different reason why the cleaning can't actually happen. Yesterday, I showed up and was again told the hygienist had left early. I don't understand how this keeps happening when patients are already scheduled. Then I was told to come back today specifically for the cleaning. I made the appointment, and I was already on my way there when I received a call shortly before my scheduled time saying they would not do the cleaning unless I agreed to the same "deep cleaning." This is something my insurance does not cover because it is not deemed necessary, and I've been told by the hygienist herself that I don't need it, it was just recommended. I've also had appointments where I've waited a long time past my scheduled time, only to be told last minute that things were changing again. It honestly feels really upsetting and frustrating to be on my way in after rearranging my day, only to be turned away once again for the same reason. I always try to be understanding, but at this point it feels like my time and care aren't being respected or prioritized, and that's been really disappointing. Just sharing this in case it helps someone else advocate for themselves or think twice before booking with Great Expressions Dental.

My own personal experience, the dentist were not educated enough. I went in for a tooth pain, they…read moresaid my tooth was decaying , did a small cavity filling , then my tooth continued to hurt, they gave me a referral for an endodontist. I went for a second opinion elsewhere, that Dr was very knowledgeable. He told me my tooth isn't decaying and I do not need an endodontist. He explained why my tooth hurts. Definitely will be switching out of great expressions.

I didn't like the dentist I had, so I wanted to try someone new. I just picked this dentist by pot…read moreluck out of phone book. They were great. They explained everything and didn't try and sell me stuff I didn't need. I was also very impressed with the surgeon they have. She told me exactly what she was doing as she extracted the tooth and really seemed to care about how much pain I had.