I had a very disappointing and unprofessional experience with this dental office…read more I underwent multiple root canals here and was left with severe pain shortly after temporary restorations were placed. When I called for help, I was told to come in. I clearly explained that I had a limited lunch break from work. Despite arriving on time, I was made to wait over an hour with no doctor available, forcing me to leave and return to my job. The front desk staff was dismissive and rude, and I was told I should be "thankful" just for getting an appointment. I later returned calmly and respectfully to continue treatment and even apologized to avoid any misunderstanding. Despite this, when I later called to schedule a routine appointment, I was informed--without any written notice--that I was dismissed from the practice simply because I expressed concern about scheduling and fairness. No written dismissal, no explanation, and no discussion of continuity of care were provided. I was also told I must come in person and sign documents just to obtain my own medical records. Patients should not be punished or dismissed for calmly raising concerns, especially during ongoing treatment involving pain and temporary dental work. I would strongly caution others about the lack of professionalism, poor communication, and how concerns are handled at this office.

I came in around January for a deep cavity and a cracked tooth , the dentist said that I needed 3…read moreroot canals . During this appointment he also shamed my dental issues which was extremely unprofessional. 2 months later I come in for my first root canal and I was very anxious as this has been my first dental procedure in over 5 years and the dentist assistant was very rude about my anxiety as well as the dentist himself as he said things like " If you're too scared you can get up and get out." which was ridiculous!! As teenage CHILD you should most definitely make sure I'm comfortable , calm , and reassured. The procedure was extremely uncomfortable as he forced my jaw open so harshly it was shaking , after the numbing shot was not strong enough and I let out a small groan and small yelps in pain which were not louder than the drills they used I was told to " Be quiet because there are people here and I was not going to ruin their environment.". After the procedure they removed my clipped on bib the dentist said I was done and to tell my parents to book my crown appointment and simply left. The assistant stayed and gave me a cup of water which I swished and spit because of all the drool and blood ( from the injection site ) in my mouth. She then scolded me and said I couldn't spit out the water??? So I put it down and she said I could leave and I did. They gave me no pain medicine , no gauze for the blood and saliva , no facial compress , nothing. I truly agree with the other reviews and think they are very money greedy. All three root canals ( one of which I do not need.) and crowns came out to almost $7,000!!! and that was WITH insurance. I do not recommend coming here unless you and your children want to be in pain , uncomfortable , and in debt.

I have been seen in this practice from September 4, 2012 through to October 11, 2016. The only…read morereason I am no longer under there care is because I left NY for another state. The provided me dental cleanings and exams every six months for the time I was under there care. Polite, kind practice. I would say even compassionate. The area has immediate parking. The waiting room is small but the practice certainly serves the community, the dental staff do real work. They probably are all over worked. They deserve recognition for their good work. That part of the street can have a bit of riff-raff but the location is near a significant bus transit area so it it optimally located to assist a lot of people. Jesse Guerra

This place is filthy, the staff is useless, specially the elder woman at the front desk, they give…read moreyou a appointment but they make you wait for like one hour, so don't even bother on making one. They have a small waiting area for 5 people but they have like 20 people waiting there, because of the useless staff. I highly don't recommend this place, smells , and is just horrible. I rather lose my teeth than go there .

Would not recommend him to anyone!!! He was rude, his staff was quite rude too, and as not only a…read morepatient but a customer I require a lot more respect than I was given. Do not go here!! Based on my experience, I believe he should be shut down!

From the owner: Dr. Masood Syed graduated from NYU class of 1995. He completed his dental GPR residency at St…read more Charles Hospital in 1996. He has been in general practice for over 25 years. He is affiliated with Suffolk County Dental Society, New York State Dental Association, American Dental Association, and runs Suffolk Dental study group in his office.

horrible service they cancel my appointment that I had schedule with them…read morejust because I did not pick up the phone to confirm the appointment . I had ask for permission in my job to come to this place and they divide to cancel my appointment I will never come to this place and the front desk people are rude please stay away from this place . este lugar le cancela la citas a uno sin importar que allá echo la cita con tiempo , ellos lo atienden a uno como si fuera de gratis el servicio muy mal servicio y y te atienden de mala gana nunca más iré a este lugar mucho cuidado

From the owner: At Beautiful Dental we are committed to providing comprehensive, compassionate, and high-quality…read moredental care for patients of all ages. Our experienced team of dental professionals strives to create a welcoming environment where every patient feels comfortable and confident in their treatment. We offer a full range of dental services, including preventive care, restorative treatments, cosmetic dentistry, orthodontics, and more. Whether you're here for a routine cleaning or need advanced procedures. Our focus is on personalized treatment plans that align with your unique needs and goals. From the moment you walk through our doors, our team is here to make your visit as pleasant and stress free as possible your smile is our priority!"

Clean environment and pleasant first time visit. My hygienist was experienced and thorough, gentle…read moreas well. The dentist was very thorough and honest. I would highly recommend. I look forward to my next cleaning here when normally I dread it.

I recently got work done at this office. My insurance handsomely paid for the work . The lab sent…read moreback the crown with a gap way too wide, which I clearly stated I didn't want, but the dentist tried to talk me into accepting it . Ge tried to convince me that I would like it eventually. The gap was getting wider and wider, and the dentist refused to fix it despite me already paying for the service . He overly tried to force me into liking the way it was built when, in fact, I didn't. Do Not Go To This Dentist ! And don't deal with Dr. Scott Simonetti he is a scammer and doesn't know what he is doing !

i've gone here before and it honestly sucks so bad i've had times i've waited for an hour or more…read morethe front desk is rude sometimes and they still there on there phones while you wait then wait a long time to check the check in sheet most times and speak about your medical information very loud as well as making appointments for others very loudly

They are very rude & if you can go somewhere else do yourself the favor & do it. The wait time is…read morebeyond ridiculous, even if you have an appointment. I've waited at times 2 hours just to be seen. I've also caught the office manager making faces behind my back because i was complaining. She's very rude & has turned her back on me in the middle of conversation & walked away. I recently had a bad experience in which I had financial problems paying for a crown so I had to wait to pay it off. I was questioned repeatedly on why I waited so long. Was told by the dentist that it was rude & that I should have made my appointment sooner. He has no bedside manner. I felt it was intrusive & rude to question me. It was also none of his business on why I waited so long. Even after i explained he shrugged his shoulders & walked away. The staff as well as the doctor should understand that most patients aren' neglectful on purpose things sometimes happen out of patients control. There are ways to ask questions without making the patient feel bad & small. The staff that work in the back are very nice, but the doctor & the office manager for sure need a class on how to speak to patients. There is a reason there reviews are so bad.