Exceptional Service from a Team That Truly Cares!…read more I've been consistently impressed by Kent Cashman's State Farm office here in Gig Harbor. From my first conversation, Kent and his team--especially Anja Carter--have been nothing short of outstanding. They are professional, responsive, and incredibly thorough, taking the time to truly understand my needs and provide the best coverage options for my situation. What really stands out is how genuinely kind and attentive they are. They listen, explain every detail clearly, and make sure I feel confident and cared for in every decision. In a time when personal service is hard to find, this office goes above and beyond to make you feel like more than just a policy number. If you're looking for an insurance team that's knowledgeable, dependable, and compassionate, I can't recommend Kent Cashman and Anja Carter enough. They've earned my trust--and my thanks--for the way they do business.

Incredible service, quick responses to questions and overall fantastic people to work with. Having…read moremoved from another state and working with a State Farm agent there for over over 20 years, who was like a part of the family, we had very high expectations for a new agent and their team. Thankfully we found Kent Cashman and his team who met those very high expectations and we could not be happier. We have been fortunate enough to work with Stefani who already feels like a part of our family. :) She responds quickly with charming ease and very through explanations. Walking us step by step in acquiring a new policy was very reassuring and she joined with us in our enthusiasm in the purchase of our newest adventure in life - a new-to-us boat. We have every confidence in Kent and his team that should we have to reach out for help, we will be supported in our needs.

Very poor communication and lack of follow through. Ended up paying for unnecessary coverage due…read moreto lack of communication. Be very careful with these people.

I have worked with Mr. Collins for several years now. His passion for his clients reaches far…read morebeyond selling insurance. Mr. Collins has always taken the time to answer my questions and research the questions he did not have the answer for. You get a lot more than just an insurance policy with Mr. Collins. I would recommend him to anyone even considering a new insurance policy or those who just have questions.

Gary Bean is the worst. I've been insured with his agency for American Family Insurance for over 2…read moreyears when suddenly my rates skyrocketed. No accidents or claims on either policy. I know that probably isn't within his control so that's not the upsetting part. The reason I hate this guy is because he has the worst communication ever and he never returns calls or email correspondence. I work odd hours so going in during their business hours was nearly impossible. I called his office 3-4x and left voicemails, emailed 5 or 6x, called AmFam twice and spoke with call center people who also emailed him and still ever heard anything for over 2 weeks. Mind you I was trying to cancel my policies since I found better coverage elsewhere. More than 14 days later I found time to walk into his office and cancel in person. Loser wasn't even there, his receptionist had to figure it out. Meanwhile they screwed up my escrow acct since my homeowners insurance is paid through escrow, caused the biggest headache, and completely unnecessary stress due to their horrendous communication and inability to respond to a customer. I would never recommend this guy to anyone. He also never responded when I would inquire about adjusting things within my policy over the two years I was with his agency. Worst experience ever.

Gary Bean Agency is the best.. Best experience ever. Shawn was very attentive and came up with many…read morequote scenarios. AmFam slayed my other quotes and I am greatful to no longer have to pay the ins mafia. Maybe they will jack my rates in the future, but for now I have better places to spend my money - thanks AmFam.

I was driving through Fircrest one day and happened to see the Voss sign offering assistance with…read moreMedicare advice. I have to say, stopping in and setting up an appointment, was the best move I've made while navigating the confusing transition to Medicare. Vanessa, the agency owner, went through all the options and made my decisions clear while listening to my journey navigating the Medicare process. She verified that my research though this confusing task had me on the correct path then offered me sound guidance about what to do next. She looked closely at my needs and my special circumstances giving me the exact information I needed. I can't say enough great things about the service and guidance she's given me. If you need advice about the Medicare process, Vanessa and her team at Voss Insurance Group are the right choice for sound advice. Thank you Vanessa.

I had a very complicated and frustrating experience with medicare. Vanessa attacked the issue and…read morestayed with it for a couple months until it was resolved. I don't think anyone else could have done it. I know I couldn't. I can't recommend her highly enough.

If you're looking for an attentive agent Kao at State Farm is great! He's always there to answer…read moreany questions you may have and help you with any claims questions you may have!

This is an organized office with friendly and professional staff. Nicki helped me set up a bundled…read morehome and auto insurance including earthquake insurance. I highly recommend this agency for those seeking honest and thorough information about options for insurance.

Stephanie and team always treats me like I'm their best customer. Stephanie is warm, personable,…read morehelpful, knowledgeable, available and prompt. She's supported by a fantastic team of staff that are likewise just as great to deal with. When I was dreading calling their office to change my mother-in-laws renters policy, Crystal had already pulled it up, and made the changes needed immediately. The service at this location is amazing. The best Insurance Agent and office I have ever dealt with, and one I'll stay with.

She is amazing! So friendly and full of knowledge. She started life insurance policies for my…read morehusband and me, started an umbrella policy, insured our wedding jewelry and manages my Roth IRA. Stephanie does an annual review for each policy holder and she makes it so easy; I'd be lost without her! She's not only our insurance agent, but our financial and retirement planning expert, and can even talk entertainment news too. She treats her customers like old friends, and remembers personal details about the family.

If you want to hear the words ... not covered this is the business for you. Car windows broke…read moreout... not covered... hot water heater leaks... not covered... tree hits the roof.. not covered. Unless I've gotten a lawyer, it's not covered.

Jessica was and is a pleasure to work with. Her professionalism and great attitude really helped…read moreour decision to move forward with a brand new insurance company. I am very pleased with her service and she has been very helpful! I highly recommend Jessica.

I had recently moved to Washington from Eugene, Oregon and got in touch with Ryan about…read moretransferring my policies over. This being Seattle and a whole much larger city than where I came from, I knew the rates would be a little different than small town Oregon and Ryan was quick to give me various quotes so that I could anticipate and plan for any changes. Overall the transition was very smooth and fast and I ended up keeping the same coverage since there was not really much of a change thankfully. Ryan was very quick to respond and address any questions I had and I look forward to working with him as my State Farm agent.

I had the pleasure of getting to know Ryan while I was an Intern with State Farm. Ryan is…read morecompassionate and caring, as it was evident in every one of our dealings. He listens and acknowledges your concerns and needs. I would be confident in referring anyone in the Frederickson area to Ryan.